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Frequently asked questions
Cancel Panic: Step-by-Step Guide
How to cancel Panic and reclaim control of your mental health spending in india
Understanding Panic and why you might want to cancel
Panic is a mobile application designed to help you track your mood patterns and manage anxiety through structured sessions and daily progress metrics. The app operates on a freemium model, offering both a free tier and a premium subscription called "My Panic Meter" that unlocks advanced features including detailed panic scores, mood indicators, ambient listening sessions, and customisable themes. If you subscribed to Panic through the Apple App Store or Google Play Store, you are locked into a recurring billing cycle that automatically renews each month or year unless you actively cancel.
Many users discover that subscription services they no longer actively use continue to deduct money from their accounts. Panic subscriptions are no exception to this common frustration. Whether you have found a different mental health tool that better suits your needs, determined that the features do not justify the cost, or simply wish to reduce your monthly expenses, you have an absolute right to cancel at any time. Yafee understands that subscription cancellations can feel confusing and time-consuming, which is why we have created this comprehensive guide to help you regain control of your spending and your account.
When cancellation makes financial sense
You should consider cancelling Panic if you are not actively using the app, if the monthly cost (₹399) or annual cost (₹2,499) no longer aligns with your budget, if you have found an alternative service that works better for your needs, or if you are concerned about recurring charges appearing on your billing statement. Cancelling your subscription stops future payments immediately without affecting your access to the free version of Panic, which includes basic mood tracking and limited sessions.
Your legal right to cancel at any time
Indian consumer protection law grants you the absolute right to cancel any subscription service at any time, with or without providing a reason. The Consumer Protection Act, 2019 protects your right to withdraw from unfair or unwanted subscriptions without penalty. No app developer or service provider can prevent you from stopping automatic renewals or demand payment for cancellation itself. Yafee empowers you to exercise this right with confidence and clarity.
Pricing structure and what you are paying for
Understanding Panic's cost structure helps you decide whether cancellation is the right choice for your situation.
| Plan tier | Billing cycle | Cost in INR | Key features | Best for |
|---|---|---|---|---|
| Panic Free | Perpetual | ₹0 | Basic mood tracking, 2 limited sessions per week | Exploratory users |
| My Panic Meter (monthly) | Monthly renewal | ₹399 | Unlimited sessions, panic scores, mood indicators, ambient listening | Active subscribers testing the app |
| My Panic Meter (annual) | Yearly renewal | ₹2,499 (≈ ₹208/month) | Unlimited sessions, panic scores, mood indicators, ambient listening | Budget-conscious annual users |
If you are paying ₹399 monthly and have not opened the app in 30 days, cancellation will save you ₹4,788 per year. Annual prepayment creates a different refund scenario, which we address in detail below.
How to cancel Panic on iOS via the apple app store
Cancelling Panic on your iPhone or iPad through the Apple App Store is the most direct method and takes less than two minutes.
Step 1: open the app store and access your profile
Launch the App Store application on your iPhone or iPad by tapping the App Store icon on your home screen. Tap your profile icon in the top-right corner of the screen, which displays as a circular photo, initial, or placeholder image. A dropdown menu will appear with several options.
Step 2: navigate to your active subscriptions
Select "Subscriptions" from the menu that appears. You will see a complete list of all active subscriptions linked to your Apple ID account, including Panic and any other recurring services you may be using.
Step 3: locate and tap my Panic meter
Find "My Panic Meter" in your subscriptions list and tap it to open the subscription details page. If you have multiple Panic subscriptions or a free trial running concurrently, ensure you select the correct paid subscription.
Step 4: initiate the cancellation
Tap "Cancel Subscription" at the bottom of the subscription details screen. Apple will display an optional feedback form asking you to select a reason for cancellation; this step is optional and does not delay your cancellation.
Step 5: confirm your cancellation
Tap the final confirmation button when prompted. Apple will immediately process your cancellation and send a confirmation email to your registered Apple ID email address within minutes. Save this email for your records.
Important: You retain full access to Panic Pro features until your current billing period ends, even after you cancel. Your paid subscription does not terminate mid-cycle.
Critical warning: Do not delete the Panic app from your phone before cancelling the subscription through App Store settings. Deleting the app does not cancel your recurring charge; the subscription will continue to renew until you cancel it within App Store settings.
How to cancel Panic on android via the google play store
If you subscribed to Panic through Google Play on an Android device, follow these steps to stop the automatic renewal immediately.
Step 1: open google play store and access settings
Launch the Google Play Store app on your Android phone or tablet. Tap your profile icon in the top-right corner of the screen. A menu will appear with account and settings options.
Step 2: navigate to subscriptions management
Select "Payments & subscriptions" from the menu. Then tap "Subscriptions" to view all active subscriptions connected to your Google account.
Step 3: find Panic in your subscription list
Locate "Panic" or "My Panic Meter" in your active subscriptions list. Tap on it to open the full subscription details and management page.
Step 4: initiate the cancellation process
Tap "Cancel subscription" at the bottom of the details screen. Google Play will ask you to confirm your reason for cancellation; this is optional feedback that does not delay your cancellation.
Step 5: complete the cancellation
Tap the confirmation button when prompted. Google will process your cancellation immediately and send a confirmation email to your Google account email address. Your subscription will stop renewing after your current billing period ends.
Note: You continue to have access to premium Panic features until the end of your current billing cycle, even after cancellation. Your access does not terminate immediately on the day you cancel.
Refund eligibility and your cancellation timeline
Your refund eligibility depends on your subscription type and billing date, as defined by the Consumer Protection Act, 2019.
Monthly subscriptions
If you cancel a monthly subscription to My Panic Meter, you will not receive a refund for the current month's payment. However, no further charges will occur after your current billing cycle ends. You retain access to premium features until the end of that cycle. Cancel at any point within the billing month; future charges will not apply.
Annual subscriptions
If you paid ₹2,499 for an annual subscription and cancel before the year is complete, your refund eligibility depends on how much time remains. Many app stores and payment processors offer a refund window if cancellation occurs within 14 days of purchase. Beyond 14 days, refunds for annual subscriptions are not guaranteed unless the service is deemed defective or unavailable. Contact Yafee's support team if you believe you qualify for an exceptional refund on an annual prepayment.
Free trial cancellation
If you are within a free trial period and have not yet been charged, cancelling immediately ensures you are never billed. Cancel before the free trial ends to avoid being charged for the first subscription period.
Your legal position under indian consumer law
Indian consumer protection is governed by the Consumer Protection Act, 2019, which explicitly grants you the right to cancel subscription services without penalty or explanation. You are not locked into any contract, and the app developer cannot force you to continue paying. If Panic continues to charge you after you have cancelled, you can escalate your complaint to the Central Consumer Protection Authority (CCPA) or your local state consumer commission. Yafee recommends keeping all cancellation confirmations and billing statements as evidence if a dispute arises.
What happens to your data after cancellation
Cancelling your Panic subscription does not delete your account or data. Your mood history, panic scores, and personal preferences remain stored in Panic's servers, accessible if you reactivate your subscription in the future. If you wish to delete all personal data permanently, contact Panic's privacy team directly using their primary mailing address: 315 SW 11th Ave, 4th Floor, Portland, OR 97214, United States. You may also contact their alternative office at 1140 SW Washington St, Suite 300 for data deletion requests. Under India's consumer protection framework and international data privacy principles, you have the right to request complete data removal.
Common mistakes that delay or block cancellation
Cancelling a subscription should be straightforward, and understanding common pitfalls will help you avoid frustration and delays.
Deleting the app instead of cancelling the subscription
The most frequent error users make is deleting Panic from their phone without first cancelling the subscription through the app store. Deleting the app does nothing to stop recurring charges. Your payment method will continue to be billed monthly or annually until you cancel through App Store or Google Play settings. Always cancel the subscription first, then delete the app if you wish.
Assuming cancellation is instant
After you cancel, your access continues until the end of your current billing period. If you cancelled on day 15 of a 30-day cycle, you will have access to premium features until day 30. This is not a mistake or delay; it is your entitled benefit as someone who has already paid for the current period.
Not saving your cancellation confirmation
Apple and Google send confirmation emails when you cancel. If you do not save these emails and a billing dispute occurs later, you will have no proof of cancellation. Store all confirmation emails in a dedicated folder or take screenshots for your records.
Cancelling but remaining signed in
Some users cancel, but their device remains logged into the Panic app. The app may appear functional, leading users to believe the cancellation did not work. Signing out of the app does not cancel your subscription; it merely logs you out. Cancellation happens exclusively through app store settings, not within the Panic app itself.
Attempting to cancel through the Panic app directly
Panic does not offer an in-app cancellation option. You cannot cancel by visiting settings within the Panic application. You must cancel through the Apple App Store or Google Play Store. Any attempt to cancel within the Panic app itself will be unsuccessful.
What to do immediately after cancelling Panic
Once you have successfully cancelled, take these steps to protect your account and finances.
Verify your cancellation confirmation
Check your email for confirmation messages from Apple (Apple ID confirmation) or Google (no email confirmation is typical for Google Play, but your subscription status will update within 24 hours in the Play Store). If you do not receive an email from Apple within one hour, log back into the App Store and check that "My Panic Meter" no longer appears in your Subscriptions list. Yafee recommends taking a screenshot of your active subscriptions page showing that Panic is no longer listed.
Monitor your next billing date
Make a note of when your current billing period ends. No charge should appear on that date. If a charge does appear after cancellation, contact your payment method provider (credit card company, bank, or digital wallet) immediately to dispute the charge and provide your cancellation confirmation as evidence.
Contact Panic support only if charges continue
If you are charged after cancellation, send an email to Panic's support team at their primary address (315 SW 11th Ave, 4th Floor, Portland, OR 97214, United States) or their alternative office (1140 SW Washington St, Suite 300) with a copy of your cancellation confirmation and the unwanted charge. Request an immediate refund. If Panic does not respond within 7 days, escalate the issue to your payment provider or the Central Consumer Protection Authority.
You can still use the free version
After cancellation, you retain access to the free tier of Panic indefinitely. You can continue to track your mood and access limited sessions at no cost. The free version never expires and incurs no recurring charges.
Pricing comparison and alternative mental health apps
If you are cancelling Panic because of cost or features, consider how it compares to other mental health tools available in India.
| App name | Annual cost (INR) | Primary focus | Free tier availability |
|---|---|---|---|
| Panic (My Panic Meter) | ₹2,499 | Panic and anxiety management | Yes, limited |
| Headspace | ₹5,999 | Meditation and sleep | Yes, limited |
| Calm | ₹4,999 | Meditation, sleep, and anxiety | Yes, generous free tier |
| Wysa | ₹2,999 | AI-driven mental health support | Yes, limited |
| Sanvello | ₹3,499 | Mood tracking and therapy access | Yes, limited |
Panic remains one of the most affordable panic-specific apps available in India. If cost is your only concern, the annual plan at ₹2,499 (approximately ₹208 per month) represents better value than monthly billing. However, if you do not actively use the app, cancellation is the correct financial decision regardless of the low cost.
How yafee helps you cancel with confidence
Subscription management can feel overwhelming, but you are not alone in facing recurring charges and unclear cancellation processes. Yafee is a consumer rights platform that helps thousands of users in India cancel unwanted subscriptions and recover wrongful charges. Our specialists are familiar with Panic's cancellation process, app store policies, and your consumer protections under Indian law. Whether you need clarification on refund eligibility, help escalating a billing dispute, or confirmation that your cancellation went through successfully, Yafee provides straightforward guidance grounded in the Consumer Protection Act, 2019. Visit yafee.com to explore how Yafee has helped thousands of consumers cancel Panic and regain control of their spending.
Cancellation checklist and final confirmation
Use this checklist to ensure your cancellation is complete and secure.
| Action | Completed? | Notes |
|---|---|---|
| Accessed App Store or Google Play Settings | ☐ | Do not attempt cancellation within the Panic app itself |
| Located "My Panic Meter" in Subscriptions | ☐ | If you see multiple Panic entries, cancel the paid one |
| Tapped "Cancel Subscription" and confirmed | ☐ | Feedback reason is optional |
| Received confirmation email from Apple or Google | ☐ | Save this email for dispute evidence |
| Verified Panic no longer appears in Subscriptions list | ☐ | Check within 24 hours; take a screenshot |
| Set a reminder for your next billing date | ☐ | Confirm no charge appears after your final paid period |
If you have completed all six steps, your cancellation is secure. You will not be charged again after your current billing period expires. If a charge appears after that date, contact your payment provider or the Central Consumer Protection Authority with your cancellation confirmation as evidence.
Panic's mailing addresses for escalation and data deletion requests
If Panic continues to charge you after cancellation, if you dispute a billing error, or if you wish to request permanent deletion of your personal data, contact Panic directly using one of these official addresses:
Primary mailing address:
315 SW 11th Ave, 4th Floor
Portland, OR 97214
United States
Alternative office address:
1140 SW Washington St, Suite 300
Portland, OR 97214
United States
Send any dispute, refund request, or data deletion request via registered mail or email (if available) and retain a copy for your records. If Panic does not respond within 14 days, you have the right to escalate your complaint to the Central Consumer Protection Authority of India or your state consumer commission. Yafee recommends keeping all correspondence and supporting documentation for at least two years.
Cancelling Panic restores control over your subscription spending and mental health choices. Whether you are switching to another app or taking a break from digital mental health tools, your right to cancel is absolute under Indian consumer law. Yafee is here to support you through every step of the cancellation process and to protect your rights if disputes arise. Visit yafee.com today to confirm your cancellation status or escalate any billing issues with confidence and clarity.
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