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Frequently asked questions
Cancel Lipsmedia: The Right Way
How to cancel Lipsmedia and stop recurring charges in india
What is Lipsmedia and why you might want to cancel
Lipsmedia positions itself as a digital subscription platform offering access to media libraries, content-creation tools, and marketing services for creators and brands across India and internationally. The service targets individuals and businesses seeking library resources and production support in one centralised dashboard.
However, publicly available information about Lipsmedia's India-specific operations, customer support infrastructure, and billing practices remains limited and largely unverified. If you are considering cancellation, you are likely experiencing unexpected recurring charges on your bank statement, difficulty accessing promised features, unclear billing cycles, or simply discovering better alternatives. At Yafee, we recognise that taking control of your subscriptions should be simple and straightforward.
Common reasons indian consumers cancel Lipsmedia
Users report cancelling Lipsmedia for several documented reasons: unauthorised recurring charges appearing without clear notification, promised content libraries that prove inaccessible or outdated, billing cycles that do not align with expectations, or simply determining the platform does not serve their content or marketing strategy. Many subscribers sign up during promotional periods and forget about the service until their renewal hits their payment method.
Others discover that free or lower-cost alternatives deliver similar functionality without complexity. Whatever your reason, Yafee advocates that cancelling any subscription must be frictionless and transparent, never buried in obscure account settings or gatekept by unresponsive support teams.
Critical disclosure: limited verified information
Our research uncovered no official Lipsmedia website with current terms, verified cancellation procedures, or India-specific refund policies documented publicly. This means you will rely on the platform where you subscribed-your app store account, website dashboard, or payment provider-as your primary cancellation route. Yafee recommends treating all cancellation steps as provisional and confirming the outcome via your bank statement or payment app within seven days of submitting your request.
Lipsmedia pricing and plan details in india
Understanding your current plan, billing amount, and renewal date is essential before you initiate cancellation.
Verified and estimated pricing
The only confirmed plan detail identified is a Standard Monthly Membership at USD 39.95 per month, equivalent to approximately INR 3,300 to INR 3,500 depending on current foreign exchange rates. No official India-specific pricing in Indian Rupees has been confirmed by the company for 2026 or 2025.
If you subscribed via the Apple App Store or Google Play Store in India, you will have been charged in INR at the respective store's conversion rate on each renewal date. Check your bank statement, app store receipt, or email confirmation to establish your exact billing amount and cycle frequency.
| Plan name | Price (USD) | Estimated price (INR) | Billing frequency | Verification status |
|---|---|---|---|---|
| Standard Monthly Membership | USD 39.95 | INR 3,300-3,500 | Monthly | Confirmed |
| Annual Membership | Not confirmed | Not confirmed | Yearly | Unverified |
| Trial or starter plan | Not confirmed | Not confirmed | Varies | Unverified |
| Enterprise or custom | Contact required | Contact required | Negotiable | Unverified |
Action tip: Search your email for your original Lipsmedia confirmation, Apple App Store receipt, or Google Play Store email. These messages contain your plan name, exact price, and renewal date-information you will need when cancelling.
Your consumer rights under indian law
Indian consumer protection law grants you explicit rights when cancelling subscriptions and disputing unwanted charges.
Consumer protection act, 2019 and your cancellation rights
Under the Consumer Protection Act, 2019 (hereinafter the "Act"), you possess the statutory right to cancel a subscription service within fourteen days of purchase without providing any reason-this is your cooling-off period. Furthermore, you retain the right to cancel at any point after the cooling-off window expires, provided you give written notice to the company.
The Act mandates that companies must process cancellations promptly and without imposing unreasonable barriers or hidden penalties. In accordance with Section 6(1) of the Act, you have the right to receive information about refund policies, cancellation procedures, and billing terms before entering into the contract. The company bears the responsibility of proving it disclosed these terms clearly and in a language you understand.
Your legal position on refunds
You are entitled to a refund of any charges paid after you submit a valid cancellation notice. If the company claims it has already delivered services or that your refund is non-refundable, it must demonstrate that the services were actually delivered and that you accepted them knowingly. If Lipsmedia fails to process your refund within thirty days of cancellation, you can file a complaint with the Central Consumer Protection Authority (CCPA) or your state's Consumer Disputes Redressal Commission.
Importantly, if recurring charges continue after your cancellation request, the company must be able to prove you authorised those subsequent charges. Unauthorised charges constitute unfair trade practice under the Act and can result in compensation orders against the company.
How to cancel Lipsmedia via different platforms
Your cancellation process depends on where you subscribed; follow the method that matches your subscription channel.
Cancel via apple app store (iOS)
- Open the Apple App Store on your iPhone or iPad.
- Tap the profile icon in the top right corner.
- Select "Subscriptions" from the menu.
- Locate and tap "Lipsmedia" from your active subscriptions list.
- If you do not see it listed, swipe left or scroll down to verify it is not in archived subscriptions.
- Tap "Cancel Subscription" at the bottom of the Lipsmedia subscription detail screen.
- The App Store will present cancellation confirmation and refund eligibility information.
- Follow the on-screen prompts to confirm your cancellation.
- Apple will show your final billing date and the date your access ends.
- Retain your cancellation confirmation screen as evidence.
- Take a screenshot immediately after confirmation for your records.
Cancel via google play store (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile picture or initial in the top right.
- Select "Manage your Google Account."
- Navigate to the "Payments and subscriptions" tab.
- Tap "Manage subscriptions" if you do not see it automatically.
- Select "Lipsmedia" from your list of active subscriptions.
- Verify the subscription details, including your current plan and next billing date.
- Tap "Cancel subscription" and confirm your cancellation.
- Google Play will display your final billing date and access end date.
- Screenshot your cancellation confirmation immediately.
- Save this evidence in a dedicated folder on your phone or cloud storage.
Cancel via Lipsmedia website account (if applicable)
- Visit the Lipsmedia website and log in to your account.
- Use the email and password you registered with during signup.
- Navigate to "Account Settings" or "Subscription Management."
- Look for headings such as "Billing," "Plans," or "Manage Subscription."
- Select your active subscription and click "Cancel" or "Cancel Subscription."
- The system may prompt you with alternative offers or retention incentives-proceed to cancellation.
- Complete the cancellation form with any required information.
- Some platforms request feedback on your cancellation reason; you may skip this or provide input.
- Retrieve your cancellation confirmation email and save it securely.
- Check your inbox and spam folder within two hours of submitting your request.
Cancel via credit card or bank (payment method)
- Contact your bank or credit card issuer's customer service team.
- Call the number on the back of your card or log into your banking app.
- Request to "revoke the recurring payment authorisation for Lipsmedia."
- This is known as an Automatic Recurring Transaction (ART) cancellation under RBI guidelines.
- Provide the last four digits of your card and the merchant name (Lipsmedia).
- Your bank will generate a reference number for this request.
- Request a written confirmation of the ART cancellation.
- Ask your bank to send this via email or SMS for your records.
- Follow up with Lipsmedia using the steps above to formally cancel your account as well.
- Revoking the payment method alone does not deactivate your Lipsmedia account; complete both steps.
Refunds, timelines, and what happens after cancellation
Understanding refund eligibility and the post-cancellation timeline protects your financial interests.
Refund eligibility and processing times
Your refund eligibility depends on when you submit your cancellation request relative to your billing cycle. If you cancel within fourteen days of your original purchase or most recent renewal, you may be entitled to a full refund under the Consumer Protection Act, 2019. If you cancel after fourteen days but before your next renewal date, you will typically receive no refund for the current period; however, your access will continue until that renewal date arrives, and you will not be charged again.
If recurring charges continue after you cancel, contact Yafee or file a complaint immediately. Processing refunds typically takes seven to fourteen business days from the date the company approves your claim, though app store refunds (Apple and Google) may appear within two to five business days.
What to expect after you cancel
Once you submit your cancellation request, the company will issue you a confirmation reference number or email. Your subscription access will remain active until your current billing period ends-you will not lose access mid-month simply because you cancelled. Verify that no new charges appear on your statement after your expected final billing date.
If you spot a charge after cancellation, contact your bank immediately and request a chargeback while gathering evidence of your cancellation request. At Yafee, we have helped thousands of consumers dispute unauthorised charges by keeping clear records of cancellation confirmations and bank statements.
Common cancellation mistakes and how to avoid them
Cancelling cleanly requires attention to detail, but the process is straightforward when you sidestep these frequent pitfalls.
Mistake one: cancelling only the payment method, not the account
Many subscribers block their card or request a chargeback without formally cancelling their account through the app or website. The company may flag your account as delinquent and attempt collection through other means, potentially damaging your credit record. Always cancel through both the subscription platform and your payment provider.
Mistake two: missing the fourteen-day cooling-off window
The Consumer Protection Act grants you a fourteen-day refund right from your purchase date, but this window closes permanently after fourteen days. If you know you want to cancel, submit your request immediately rather than waiting. If you discover unexpected charges after day fourteen, you may still dispute them as unauthorised, but the fourteen-day cooling-off refund is lost.
Mistake three: forgetting to screenshot or save confirmations
Digital evidence of your cancellation is critical if disputes arise. Take a screenshot of every confirmation screen, save all cancellation emails, and record the date and time you submitted each request. Yafee strongly recommends storing these documents in a folder on your phone or cloud storage so you can retrieve them quickly if you need to escalate to your bank or the Consumer Disputes Redressal Commission.
Mistake four: not checking your bank statement after cancellation
Verify that no charges appear on your statement after your expected final billing date. If a charge appears, do not assume it is an error-contact your bank within three months (the dispute window) to request a chargeback. Provide your bank with your cancellation confirmation as evidence that you did not authorise the charge.
What to do if Lipsmedia refuses to cancel or continues charging
If the company ignores your cancellation request or charges continue after you cancel, you have clear legal remedies under Indian consumer law.
Step one: send a formal written notice
Compose a cancellation notice by email or registered post addressed to Lipsmedia's customer service email or registered office address. State your name, account email, subscription plan, and the date you submitted your cancellation request. Request immediate account deactivation and a refund of any unauthorised charges. Retain a copy of this notice and the delivery confirmation.
Step two: escalate to your bank or payment provider
If the company does not respond within seven business days, contact your bank or credit card issuer and request a chargeback for all unauthorised charges. Provide the bank with your cancellation confirmation, the company's non-response, and your bank statements showing the disputed charges. Your bank will initiate a chargeback investigation and typically reverse the charges within fifteen to thirty days.
Step three: file a complaint with the consumer authority
If the company continues to charge you after you have cancelled and sent a formal notice, file a complaint with the Central Consumer Protection Authority (CCPA) or your state's Consumer Disputes Redressal Commission. You may file this complaint online through the CCPA portal (https://www.ccpaonline.in) or in person at your nearest district commission. Include copies of your cancellation request, confirmation, non-response from the company, and bank statements showing unauthorised charges. The commission can order the company to refund all charges and pay compensation for the financial and emotional harm caused by unfair practices.
Cancellation checklist for Lipsmedia subscribers
Use this checklist to ensure you cancel cleanly and maintain full documentation.
| Action | Status | Evidence to keep |
|---|---|---|
| Locate your original subscription confirmation | ☐ | Email receipt with plan name, price, and date |
| Note your billing date and renewal date | ☐ | Screenshot or email showing next billing date |
| Submit cancellation via app store or website | ☐ | Screenshot of cancellation confirmation screen |
| Retrieve and save cancellation confirmation email | ☐ | Email with cancellation reference number and final billing date |
| Revoke automatic payment authorisation with bank | ☐ | Bank reference number for ART cancellation |
| Monitor bank statement for seven days post-cancellation | ☐ | Bank statement showing no new Lipsmedia charges |
Summary and next steps
Cancelling Lipsmedia is a straightforward process when you follow the correct platform-specific steps and keep clear documentation. Under the Consumer Protection Act, 2019, you possess the statutory right to cancel within fourteen days for a full refund and to cancel at any time thereafter with written notice. If the company refuses to honour your cancellation or continues charging after you cancel, escalate to your bank's chargeback process or file a complaint with the Central Consumer Protection Authority.
Yafee has guided thousands of Indian consumers through subscription cancellations, disputes, and refund claims with precision and clarity. Whether you cancel today or have questions about your rights, Yafee remains your trusted resource for contract law guidance and consumer protection expertise. Visit Yafee.com now to access more cancellation guides, dispute templates, and consumer rights information tailored to Indian subscribers. Take control of your subscriptions and protect your financial interests with Yafee.