Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Allianz Travel, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Allianz Travel in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Allianz Travel
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Allianz Travel subscription with zero hassle
1
Fill in the form
Give us your details and those of your Allianz Travel subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Allianz Travel. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Allianz Travel refuses your cancellation.
Frequently asked questions
Cancel Allianz Travel: The Right Way
How to cancel Allianz Travel insurance and claim your refund in india
Understanding Allianz Travel insurance in india
Allianz Travel delivers comprehensive coverage across trip cancellation, medical emergencies abroad, baggage loss, flight delays and emergency assistance services. If you've purchased a policy through Allianz Partners (their Gurgaon operations) or through Bajaj Allianz General Insurance Co. Ltd. in Pune, you hold cancellation rights under Indian consumer law. Yafee specialises in helping Indian consumers navigate travel insurance cancellations and recover refunds they're legally entitled to claim.
Who operates Allianz Travel in india
Allianz Partners manages direct travel insurance and assistance services from their Gurgaon headquarters. Bajaj Allianz General Insurance Co. Ltd., based in Pune, distributes travel insurance products branded as Allianz products. Policy names, coverage terms, exclusions and pricing differ between these two operators, so you must confirm which entity issued your specific policy before you initiate cancellation.
What coverage your policy includes
Your Allianz Travel policy protects you against trip cancellation losses, medical emergencies during travel, lost or delayed baggage, travel disruptions and emergency evacuation abroad. The exact benefits depend on your selected plan tier, destination and purchased add-ons. Understanding your coverage helps you assess whether a refund claim meets the legal criteria under the cooling-off period or post-purchase exceptions outlined by the Insurance Regulatory and Development Authority (IRDA).
Your consumer rights when cancelling travel insurance in india
Indian consumer protection law grants you specific safeguards when you cancel insurance products purchased within your home territory. You must understand these rights before you contact Allianz Travel to cancel.
The cooling-off period: your strongest refund protection
Travel insurance sold in India falls under IRDA regulations and the Consumer Protection Act, 2019. You possess a 14 to 15-day cooling-off period beginning from the date you purchase your Allianz Travel policy. During this window, you can cancel and receive a full refund provided you have not commenced your trip and have not filed any claim. This period represents your strongest legal lever; exercise it if you harbour doubts about your travel plans or policy suitability.
Your legal position: Under Section 41 of the Insurance Act, 1938 and IRDA guidelines, insurers must honour cooling-off cancellations unconditionally, minus stamp duty or other statutory charges. Allianz Travel cannot refuse your cancellation request or withhold refunds during this 14-15 day window.
Your rights after the cooling-off period expires
Once the 14-15 day window closes, obtaining a full refund becomes substantially more difficult. Nevertheless, you retain consumer protections under the Consumer Protection Act, 2019 if you can establish that Allianz Travel misrepresented the policy, charged you incorrectly, or engaged in mis-selling practices. You retain the right to escalate unresolved complaints to the Insurance Ombudsman, a statutory authority operated by IRDA, at no cost to you. Yafee advises all cancellation seekers to document every communication with Allianz Travel-emails, call logs, chat transcripts-because this evidence becomes essential if you need to file an Ombudsman complaint.
How to cancel Allianz Travel in india
Your cancellation route depends on where and how you purchased your policy. Follow the channel that matches your original purchase method.
Cancel online through your Allianz account
- Access your Allianz Partners or Bajaj Allianz online account.
- Navigate to the Allianz Partners website or Bajaj Allianz customer portal.
- Enter your registered email address and password in the login field.
- If you have forgotten your password, use the "Forgot Password" link and follow the reset instructions sent to your email.
- Locate your travel insurance policy in your account dashboard.
- Select "My Policies", "Active Policies" or "Policy Management" from your account menu.
- Identify your travel insurance policy by its policy number and purchase date.
- Confirm all displayed details match your records before proceeding.
- Select the cancellation or withdrawal option from your policy details page.
- Look for a "Cancel Policy", "Withdraw Policy" or "Request Cancellation" button.
- Review any warnings regarding refund eligibility, particularly if you are outside the cooling-off period.
- Take a screenshot of this page for your records.
- Complete the online cancellation form with required information.
- Provide your full name, policy number and date of birth as registered on your policy.
- State your reason for cancellation in the text field if prompted.
- Indicate your preferred refund method: bank transfer, cheque or original payment instrument.
- Upload supporting documents as requested.
- Attach a legible copy of your policy document or original purchase receipt.
- Attach a scanned copy of your government-issued ID (Aadhaar, PAN card or passport).
- Ensure all documents are in PDF or JPEG format and under 5 MB in size.
- Submit your cancellation request and retain your confirmation reference number.
- Review your entire form once more before clicking "Submit Cancellation".
- Save your confirmation reference number; Allianz Travel will use this to track your request.
- Download or screenshot your submission confirmation as proof of cancellation initiation.
Cancel via email to Allianz customer service
- Compose a formal email from your registered email address to Allianz customer service.
- Address your email to the customer service email listed on your policy document or the Allianz website.
- Use subject line: "Cancellation Request - Policy Number [your policy number]".
- Write in clear English (India) and maintain a professional tone.
- Include all required information in your email body.
- State your full name, policy number and policy start date.
- Provide your registered phone number and email address.
- Specify the date you wish your cancellation to take effect.
- Request confirmation of cancellation and provide your preferred refund method and bank details (if applicable).
- Attach scanned copies of your identity proof and policy document.
- Attach a clear scan of your government-issued ID (Aadhaar, PAN or passport).
- Attach a scan of your policy document or purchase receipt.
- Ensure all attachments are labelled clearly (e.g., "ID_Proof.pdf", "Policy_Document.pdf").
- Send your email and track your request.
- Send the email using a method that provides delivery confirmation, such as Gmail's "Request read receipt" feature.
- Allow Allianz Travel 5-7 working days to respond to your cancellation request.
- If you receive no response within this period, follow up with a reminder email.
Cancel by telephone with Allianz customer service
- Locate the correct customer service telephone number for your Allianz policy.
- Check your policy document for the customer service phone number.
- Visit the official Allianz Partners website or Bajaj Allianz website to find the correct support number.
- Call during published business hours (typically 9 AM to 6 PM, Monday to Friday, Indian Standard Time).
- Prepare your policy information before you call.
- Gather your policy number, date of birth and policy purchase date.
- Write down your preferred refund method and bank account details if you wish to receive funds by bank transfer.
- Have a pen and paper ready to note any reference numbers or dates provided by the customer service representative.
- Speak with a customer service representative and request cancellation.
- State clearly that you wish to cancel your Allianz Travel policy.
- Provide your policy number and date of birth to verify your identity.
- Explain your reason for cancellation if asked.
- Ask the representative to confirm whether you fall within the cooling-off period.
- Request written confirmation of your cancellation.
- Ask the representative for a cancellation reference number.
- Request that they email you a cancellation confirmation letter within 24 hours.
- Confirm your preferred refund method and expected refund timeline before ending the call.
- Record the name of the representative you spoke with and the call date and time.
Cancel in person at an Allianz office
- Locate the nearest Allianz Travel office in your city.
- Contact Allianz customer service by phone to obtain the address of the nearest branch.
- Visit the Allianz Partners website or Bajaj Allianz website for branch location information.
- Verify the office opening hours before you travel.
- Gather all required documents before visiting the office.
- Bring your original policy document or purchase receipt.
- Bring an original government-issued photo ID (Aadhaar, PAN card or passport).
- Bring any correspondence you have received from Allianz Travel regarding your policy.
- Visit the office and speak with a customer service representative.
- Inform the representative that you wish to cancel your travel insurance policy.
- Provide your policy document and ID for verification.
- Complete any cancellation forms provided by the representative.
- Request written confirmation and retain copies for your records.
- Ask the representative to provide you with a signed and stamped cancellation acknowledgement.
- Request their name, designation and the date on this document.
- Retain a copy of all forms you complete and all acknowledgements you receive.
Timeline and refund expectations for your Allianz Travel cancellation
Understanding when you will receive your refund is critical. The timeline depends on your cancellation method and whether you fall within the cooling-off period.
Refund processing timeline
If you cancel within the 14-15 day cooling-off period, Allianz Travel must initiate your refund within 5 to 7 working days of receiving your complete cancellation request. The actual funds arrive in your bank account within an additional 3 to 5 working days (this depends on your bank's processing speed). In total, expect your refund between 8 to 12 working days from cancellation submission. If you cancel outside the cooling-off period and your claim is approved, the timeline may extend to 15 to 30 working days. Yafee recommends that you follow up with Allianz Travel if you do not receive your refund within 30 working days of submitting your cancellation request.
What affects your refund amount
If you cancel during the cooling-off period, you receive a full refund minus stamp duty and any statutory charges levied by the Government of India. If you cancel after the cooling-off period, Allianz Travel may deduct administrative charges, processing fees or pro-rata premiums for the days you were covered. Consequently, your refund amount may be substantially lower. Request an itemised breakdown of any deductions before you authorise the cancellation.
Common mistakes that delay your Allianz Travel cancellation
Most cancellation delays stem from preventable errors. Avoid these pitfalls to ensure your cancellation proceeds smoothly.
Incomplete or illegible documentation
Allianz Travel cannot process your cancellation if your ID copy is too dark, blurred or partially cut off, or if your policy document has missing pages. Ensure all documents are legible, well-lit and complete. If you submit documents via email, test them on your own device before sending to confirm they are readable.
Providing incorrect bank account details
If your refund cheque or bank transfer fails because you provided incorrect account details, Allianz Travel may halt processing for 15 to 30 days while they contact you for corrected information. Always verify your bank account number, IFSC code and account holder name against your bank statement or passbook before submitting your cancellation request.
Failing to mention the cooling-off period in your communication
If you are within the 14-15 day cooling-off window, explicitly state this in your cancellation request. Do not assume Allianz Travel will automatically apply cooling-off protections. Include the phrase "I am cancelling within the cooling-off period as per IRDA guidelines and the Insurance Act, 1938" in your email or telephone call.
Not retaining proof of your cancellation submission
You must keep confirmation numbers, screenshots, email copies and reference numbers for at least 6 months after cancellation. If Allianz Travel later claims they received no cancellation request, you need proof of your submission date. This is essential if you must escalate your complaint to the Insurance Ombudsman.
What happens after your Allianz Travel cancellation is approved
Your cancellation does not end your obligations. Follow these steps to protect your position post-cancellation.
Confirm cancellation in writing
Once Allianz Travel confirms your cancellation via email or letter, download and retain this confirmation for your records. Your policy coverage terminates on the date specified in this cancellation letter. If you travel after this date without a valid policy, you lose all coverage and cannot claim on Allianz Travel for any incident.
Monitor your refund payment
Track your refund by logging into your bank account and checking for incoming transfers. If the expected refund does not arrive within 30 working days, contact Allianz Travel immediately with your cancellation reference number and request a refund status update. Request that they provide you with the bank transfer reference number (NEFT/RTGS) or cheque number so you can verify the payment at your bank.
Verify that your policy is cancelled on Allianz systems
Log into your Allianz account 5 to 7 days after your cancellation approval and confirm that your policy status shows as "Cancelled" rather than "Active" or "Pending". If the status remains "Active", contact Allianz Travel to ensure the cancellation was fully processed on their systems.
Your refund and the pricing structure of Allianz Travel insurance in india
The amount you recover depends on when you cancel and what you originally paid. This table shows typical premium ranges and refund scenarios for Allianz Travel policies in India.
| Policy type | Typical premium (INR) | Refund within cooling-off (INR) | Refund after cooling-off (INR) |
|---|---|---|---|
| Single trip, Asia coverage, 7 days | ₹1,200-₹1,800 | ₹1,150-₹1,750 (full minus stamp duty) | ₹600-₹900 (50% after deductions) |
| Single trip, worldwide coverage, 14 days | ₹2,500-₹3,500 | ₹2,450-₹3,450 (full minus stamp duty) | ₹1,200-₹1,750 (50% after deductions) |
| Annual multi-trip, Asia coverage | ₹5,000-₹7,500 | ₹4,900-₹7,400 (full minus stamp duty) | ₹2,500-₹3,750 (pro-rata) |
| Annual multi-trip, worldwide coverage | ₹8,000-₹12,000 | ₹7,850-₹11,900 (full minus stamp duty) | ₹4,000-₹6,000 (pro-rata) |
| Family annual trip, worldwide | ₹10,000-₹15,000 | ₹9,850-₹14,900 (full minus stamp duty) | ₹5,000-₹7,500 (pro-rata) |
| Senior traveller annual, Asia only | ₹6,500-₹10,000 | ₹6,400-₹9,900 (full minus stamp duty) | ₹3,250-₹5,000 (pro-rata) |
Refunds within the cooling-off period are substantially higher because you receive your premium back minus only statutory charges. Refunds after the cooling-off period typically recover 40-60% of your premium, depending on how many days you were covered. Request an itemised refund calculation from Allianz Travel before you accept any lower amount.
When you should cancel Allianz Travel insurance versus when you should keep it
Not every situation warrants cancellation. This comparison helps you decide whether cancelling is right for your circumstances.
| Cancel your Allianz Travel policy if: | Keep your Allianz Travel policy if: |
|---|---|
| Your trip is cancelled and you want a refund within the cooling-off period | You are travelling within 7 days; coverage is active and claims are unlikely |
| You purchased the policy in error or duplicated coverage you already hold | Your trip is still uncertain; you want coverage in case you need to claim |
| Your travel destination changed and Allianz does not cover your new destination | You are outside the cooling-off period; the refund penalty is too high |
| You found a cheaper alternative policy for the same destination | You have experienced health issues; claims may be denied if you cancel and re-purchase |
| Allianz Travel charged you twice for the same policy (duplicate transactions) | Your trip cost is high; cancellation refunds are often lower than claim payouts |
| The policy terms were misrepresented and do not match what you agreed to purchase | You are within the cooling-off period but your trip is confirmed; keep coverage for emergency protection |
What to do if Allianz Travel refuses to cancel or refund your money
If Allianz Travel denies your cancellation or refund request, you have a legal escalation route. You are not without remedy.
Escalate your complaint to the insurance ombudsman
The Insurance Ombudsman is a statutory authority established by IRDA to resolve insurance disputes at no cost to consumers. If Allianz Travel refuses your cancellation or refund claim and you believe they have violated consumer law, you can file a complaint with the Insurance Ombudsman for your region. The Ombudsman will investigate your case and direct Allianz Travel to refund your money if they find the company acted wrongfully. This process typically takes 3 to 6 months. Yafee recommends you file an Ombudsman complaint if Allianz Travel rejects your cooling-off cancellation or claims your refund is not processable.
File a complaint with the consumer protection authority
Under the Consumer Protection Act, 2019, you can file a complaint with your State Consumer Protection Authority if Allianz Travel has caused you financial loss through mis-selling, misrepresentation or unfair contract terms. You can claim compensation for your refund amount plus damages for inconvenience. This route is more formal than the Ombudsman process and may take 6 to 12 months, but it carries the weight of law behind it.
Contact Allianz Travel in india for cancellation
Use these verified contact details to submit your cancellation request to Allianz Travel.
Allianz partners india pvt. ltd. (Gurgaon)
Address: Allianz Partners India Pvt. Ltd., Gurgaon, Haryana
Website: Contact via Allianz Partners official portal or customer service phone number
Telephone: Check your policy document for the dedicated customer service number
Email: Submit cancellation requests via the email address listed on your policy or on the Allianz website
Working hours: Monday to Friday, 9 AM to 6 PM (Indian Standard Time)
Bajaj Allianz general insurance co. ltd. (Pune)
Address: Bajaj Allianz General Insurance Co. Ltd., Pune, Maharashtra
Website: Visit the official Bajaj Allianz website to locate your nearest branch
Telephone: Refer to your policy document for the customer service helpline
Email: Use the email address provided on your policy or the Bajaj Allianz website
Working hours: Monday to Friday, 9 AM to 6 PM (Indian Standard Time)
Confirm the correct address and contact number for your specific policy by calling Allianz customer service directly. Different policies may route cancellations to different processing centres.
Conclusion: take control of your Allianz Travel cancellation now
You hold substantial legal protections when you cancel Allianz Travel insurance in India. The 14-15 day cooling-off period gives you a full refund window with minimal deductions. Outside this period, you retain rights under the Consumer Protection Act, 2019 and can escalate to the Insurance Ombudsman if Allianz Travel refuses your legitimate claim. The cancellation methods outlined above-online, email, telephone and in-person-ensure you can cancel through your preferred channel. Submit complete documentation, retain proof of submission and follow up within 30 working days if your refund does not arrive. Yafee has helped thousands of Indian consumers navigate travel insurance cancellations and recover refunds they were legally entitled to claim. If Allianz Travel denies your cancellation or refund, escalate to the Insurance Ombudsman without delay. Your rights are enforceable, and you deserve the refund you are owed.