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Frequently asked questions
Cancel Searchquarry: Step-by-Step Guide
How to cancel SearchQuarry and reclaim your money in india
What SearchQuarry is and why indians use it
SearchQuarry is a United States-based public records search engine that delivers instant access to court records, property data, background information and vehicle details online. The service operates entirely through subscription, and charges you in US dollars (USD), even though you are based in India.
Indian users subscribe to SearchQuarry for background checks, property verification before purchase, or legal research. However, the service is not tailored to Indian consumers and billing occurs in a foreign currency, which can create unexpected charges on your bank statement. Many users discover that the service does not meet their expectations or that continuous billing has become unnecessary.
How SearchQuarry bills you
SearchQuarry offers three main plan types: a 5-day trial (USD $2.95), a monthly membership (USD $24.95) and an annual subscription (USD $35.40). These prices are billed in US dollars, which means your actual rupee charge depends on the current USD to INR exchange rate at the time of transaction.
You can purchase SearchQuarry directly from their website or through third-party platforms like PayPal, Apple App Store or Google Play. Knowing how you purchased your plan is critical before you cancel, because the cancellation route differs depending on whether you subscribed directly or via an intermediary.
SearchQuarry's customer presence in india
SearchQuarry is headquartered in the United States and does not operate a local office in India. This matters significantly because you cannot cancel by visiting a physical location or calling a local phone number. All cancellation requests must go through international email or a US-based telephone line.
Your consumer rights when cancelling SearchQuarry
Indian consumer law protects you against unfair billing practices, even when dealing with foreign services. Understanding your rights puts you in control when demanding a refund or stopping unwanted charges.
India's consumer protection act and digital subscriptions
The Consumer Protection Act, 2019 gives you the right to seek refunds for goods and services that fail to meet promised standards or cause financial harm through deceptive billing. If SearchQuarry continues charging you after you cancel or refuses to honour its 30-day money-back guarantee, you can file a consumer complaint with your state consumer commission.
While India does not currently enforce a mandatory 14-day cooling-off period for digital subscriptions (unlike the European Union), SearchQuarry voluntarily offers a 30-day unconditional refund guarantee. This is your strongest legal position when demanding your money back.
Your legal position: You have the right to cancel SearchQuarry at any point under the Consumer Protection Act, 2019. You also have the right to claim a refund within 30 days if the service fails to deliver its promised functionality. SearchQuarry cannot refuse your cancellation request or impose hidden penalties for early termination.
When to escalate to a consumer authority
If SearchQuarry ignores your cancellation request or refuses a refund within 30 days, you can escalate to your state's consumer commission or the Central Consumer Protection Authority (CCPA). Most state consumer commissions accept complaints filed online and do not charge a fee for amounts under INR 1 crore.
Send a final email to [email protected] with the phrase "final notice before consumer complaint" in the subject line. This often prompts an immediate response from their billing team.
Pricing breakdown and what you actually pay in india
SearchQuarry publishes prices in US dollars, but your actual charge in rupees depends on the exchange rate on your billing date. Here is what you will typically pay when purchasing directly from SearchQuarry.
| Plan type | USD price | Approx. INR (at USD 1 = INR 83) | Billing cycle | Best for |
|---|---|---|---|---|
| 5-day trial | $2.95 | ~INR 245 | One-time | Testing the service |
| Monthly membership | $24.95 | ~INR 2,070 | Every month | Frequent searches |
| Annual subscription | $35.40 | ~INR 2,935 | Once per year | Best value overall |
Exchange rates fluctuate daily, so your final INR amount may vary. Check your bank statement to see the exact amount charged. If you notice a discrepancy between the USD rate and your rupee charge, contact your bank first, then contact SearchQuarry support.
Should you cancel SearchQuarry
Before cancelling, consider whether SearchQuarry truly fails to meet your needs or whether you simply want to stop recurring charges. A clear decision helps you present a stronger case if you later pursue a refund.
Common reasons to cancel
You should cancel if the service does not deliver the information you expected, if you no longer need background checks or property searches, if the foreign currency billing creates currency fluctuation losses, or if you have found a cheaper alternative. You may also cancel if continuous automatic billing surprises you or if you discover that Indian-specific tools serve your purpose better.
Common reasons to keep your subscription
Keep SearchQuarry if you regularly perform background checks, if you conduct property research before investment, or if the USD 35.40 annual fee (approximately INR 2,935) represents good value for your use case. The annual plan offers the lowest per-search cost compared to monthly billing.
How to cancel SearchQuarry
Your cancellation route depends on whether you subscribed directly from SearchQuarry or through a third-party platform. Yafee recommends documenting every step you take, because proof of cancellation strengthens your position if you later need to dispute a charge with your bank.
Step 1: locate your account and payment method
Log into your SearchQuarry account at searchquarry.com and navigate to your account settings or billing section. Identify which plan you hold (trial, monthly or annual) and when your next renewal date falls.
- Go to searchquarry.com and sign in with your email and password
- Click on "Account" or "Settings" in the top-right menu
- Select "Billing" or "Subscription" (the exact label varies)
- Note your plan type, renewal date and payment method (direct card, PayPal, Apple or Google)
- Screenshot this page as proof of your account details
Step 2: cancel if you subscribed directly via credit card or debit card
If you paid SearchQuarry directly with your credit card or debit card, you must cancel through their website or by contacting their support team directly. Yafee strongly advises you to take both steps simultaneously to ensure the cancellation registers.
- In your SearchQuarry account settings, look for a "Cancel Subscription" button or link
- Click it and follow the on-screen prompts to confirm cancellation
- If no cancellation button appears in your account dashboard, proceed to email cancellation
- Send an email to [email protected] with the subject line "Cancellation request for [your email address]"
- Include your full name, email address, account creation date and the statement "I request immediate cancellation of my SearchQuarry subscription effective today"
- Request written confirmation of cancellation within 24 hours
- Save the email confirmation you receive in a secure folder
Step 3: cancel if you subscribed via PayPal
If you linked your PayPal account to SearchQuarry, you can cancel the automatic payment directly through PayPal's interface, which often stops the charges faster than contacting SearchQuarry support alone.
- Log into your PayPal account at paypal.com
- Click on "Settings" or "Account Settings" (top-right menu)
- Select "Payments" then "Manage automatic payments"
- Find the SearchQuarry entry and click "Cancel"
- Select a reason for cancellation and confirm
- PayPal will send you a confirmation email immediately
- Also send a separate email to [email protected] notifying them of the PayPal cancellation
- Yafee advises taking both actions because PayPal cancellation stops the payment, but SearchQuarry's records must also show your intent to cancel
Step 4: cancel if you subscribed via apple app store or google play
If you downloaded the SearchQuarry app and subscribed through Apple or Google, your cancellation must happen through the app store, not through SearchQuarry's website. The payment processor (Apple or Google) controls the automatic renewal setting.
- For Apple App Store:
- On your iPhone or iPad, open the Settings app
- Tap your name at the top, then select "Subscriptions"
- Find SearchQuarry and tap it
- Tap "Cancel Subscription" and confirm
- Apple will email you a cancellation receipt within minutes
- For Google Play:
- Open the Google Play Store app on your Android device
- Tap your profile icon (top-right), then "Payments and subscriptions"
- Select "Subscriptions"
- Find SearchQuarry and tap it
- Tap "Cancel subscription" and follow the prompts
- Google will email you a cancellation confirmation
- Send a backup email to [email protected] confirming you have cancelled through the app store
- Attach a screenshot of the cancellation confirmation from Apple or Google
Step 5: contact SearchQuarry by telephone if email does not work
If SearchQuarry does not respond to your cancellation email within 5 business days, call their US-based support line. Although you are calling from India, the call will connect to their automated system and eventually to a live agent.
- Call (800) 859-7375 from India (this number accepts international calls)
- Expect to pay international call charges or use a VOIP service to reduce costs
- Have your account email and full name ready
- Clearly state: "I request immediate cancellation of my SearchQuarry subscription"
- Ask the agent for a cancellation reference number and request it be emailed to you
- Note the agent's name and the date and time of your call
- Follow up with a confirmation email referencing the call details
What happens after you cancel SearchQuarry
Cancellation does not always result in immediate access loss or immediate refunds. Yafee recommends you understand the timeline so you can plan accordingly and take action if charges continue.
Immediate effects of cancellation
Once you cancel, SearchQuarry will stop billing you on your next renewal date. If you cancel on the 10th of the month and your renewal date is the 15th, you will not be charged on the 15th. However, you retain access to your account until your current paid period ends.
When to expect a refund
SearchQuarry offers a 30-day money-back guarantee. This means if you cancel within 30 days of your initial purchase, you can request a full refund of the amount you paid. Refunds are typically processed within 5 to 10 business days once SearchQuarry approves your request.
If you cancel after the 30-day window, you are not eligible for a refund unless you can prove that SearchQuarry failed to deliver the promised service or that billing was unauthorised. In that case, file a complaint with your bank or the Central Consumer Protection Authority (CCPA).
Monitor your bank statement for continued charges
After cancellation, continue monitoring your bank statement for 60 days. If SearchQuarry charges you again after you have cancelled, contact your bank immediately and dispute the transaction. Provide your bank with copies of your cancellation confirmation email and your account records as proof.
How to request a refund from SearchQuarry
Your refund eligibility depends on the date you subscribed and whether SearchQuarry delivered the service as promised. Yafee guides you through the correct process to maximise your chances of approval.
Refund within 30 days of purchase
If you are within 30 days of your initial purchase, you are entitled to a full refund under SearchQuarry's money-back guarantee. Send an email to [email protected] with the subject "Refund request within 30-day guarantee" and include the following details.
- Your full name and account email address
- The date you subscribed to SearchQuarry
- The plan type (trial, monthly or annual) and the amount you paid in USD
- A clear statement: "I request a full refund under your 30-day money-back guarantee"
- Keep your email brief and factual; do not include lengthy complaints
- Check your spam folder for the refund response, as it may not arrive in your main inbox
Refund after 30 days due to non-delivery
If more than 30 days have passed but SearchQuarry failed to deliver the promised service (for example, searches return no results, the database is outdated, or the service crashes repeatedly), you may still pursue a refund under the Consumer Protection Act, 2019. Document your failures: take screenshots of error messages, note dates when the service was unavailable and save any communications with support where you reported the issue.
- Send a formal email to [email protected] titled "Formal complaint and refund request due to service failure"
- Describe the specific failures in detail and explain why the service does not meet its advertised functionality
- Attach screenshots and other supporting evidence
- State: "I am invoking the Consumer Protection Act, 2019 and request a full refund due to non-delivery of promised services"
- Allow 7 days for a response
- If SearchQuarry refuses or does not respond, file a complaint with your state consumer commission or the Central Consumer Protection Authority
Common mistakes when cancelling SearchQuarry
You are not alone if you have struggled to cancel a subscription service. Many consumers overlook crucial steps that result in continued billing and lost refunds. Yafee helps you avoid these pitfalls.
Mistake 1: cancelling only on the app store but not notifying SearchQuarry
If you subscribed through Apple App Store or Google Play, cancelling only through the app store stops the payment processor from charging you, but SearchQuarry's records may still show you as an active customer. Always send a separate confirmation email to SearchQuarry support after app store cancellation.
Mistake 2: not requesting a cancellation confirmation email
Never assume your cancellation has been processed simply because you clicked a button. Always ask for written confirmation by email. This proof is essential if you later dispute a charge with your bank or file a consumer complaint.
Mistake 3: ignoring the 30-day refund window
SearchQuarry's 30-day money-back guarantee is time-sensitive. If you subscribe on the 1st of the month, you must request a refund by the 30th or forfeit your eligibility. Mark your calendar immediately after purchase.
Mistake 4: paying by card without checking your bank statement
Some users cancel on SearchQuarry's website but do not realise that automatic billing continues because they cancelled too late in the billing cycle. Monitor your statements for 60 days after cancellation and dispute any unauthorised charges immediately.
Cancellation timeline and key dates
Yafee recommends you follow this timeline to ensure your cancellation and refund proceed smoothly.
| Day | Action | Expected outcome |
|---|---|---|
| Day 0 | Send cancellation email to [email protected] | Confirmation email within 24 hours |
| Day 1-5 | Monitor your email for SearchQuarry response | Cancellation reference number received |
| Day 6-10 | If no response, call (800) 859-7375 or file a bank dispute | Live agent cancellation confirmation |
| Day 11-30 | If eligible, request refund within the 30-day window | Refund processed within 5-10 business days |
| Day 31-60 | Check bank statement weekly for unauthorised charges | Dispute any charges made after cancellation date |
Comparison: keep SearchQuarry vs. cancel
This table summarises the key factors to help you decide whether cancellation aligns with your financial and practical needs.
| Factor | Keep SearchQuarry | Cancel SearchQuarry |
|---|---|---|
| Monthly cost | INR 2,070 (monthly) or INR 2,935 (annual) | Zero recurring charge |
| Use case | Frequent background checks or property research | Occasional use or one-time searches |
| Currency risk | USD fluctuations affect your INR charge | No exposure to foreign currency volatility |
| Refund window | 30-day money-back guarantee applies | Forfeit eligibility after 30 days |
| Alternative tools | No Indian equivalent matches SearchQuarry's database | Cheaper Indian background check services available |
How yafee can help you cancel SearchQuarry
Cancelling a foreign subscription requires confidence, clear documentation and knowledge of your consumer rights. Yafee specialises in helping Indian consumers like you navigate international service cancellations, dispute charges and recover refunds under Indian consumer law.
At Yafee, we have helped thousands of consumers cancel subscriptions they no longer need and reclaim their money. Our team understands the unique challenges of cancelling US-based services from India, including currency conversions, time zone complications and communication delays. Yafee provides you with templates, email scripts and dispute letter formats that reference the Consumer Protection Act, 2019 and increase your likelihood of success.
Visit Yafee.com today to access step-by-step cancellation guides for SearchQuarry and hundreds of other services. Yafee also offers templates to escalate your complaint to the Central Consumer Protection Authority if your refund is refused.
Contact details for SearchQuarry cancellation
Use the following contact information to reach SearchQuarry's support team. Note that SearchQuarry has no physical office in India; all communication must go through international channels.
Email: [email protected]
Telephone: (800) 859-7375 (US-based number; international calls apply)
Website: searchquarry.com
Send all cancellation and refund requests to [email protected] with clear subject lines. If you do not receive a response within 5 business days, contact them by telephone.
Key takeaway: act now and protect yourself
Cancelling SearchQuarry is straightforward if you follow the correct procedure and document every step. The Consumer Protection Act, 2019 protects you as an Indian consumer, even when dealing with foreign companies. Cancel via the method that matches your subscription source (direct card, PayPal, Apple or Google), request written confirmation immediately and monitor your bank statement for 60 days after cancellation.
If SearchQuarry refuses your refund request or continues charging you after cancellation, escalate to your state consumer commission or the Central Consumer Protection Authority. Yafee has helped thousands of consumers cancel unwanted subscriptions and reclaim their money through structured, legally grounded procedures. Visit Yafee.com now to access templates, dispute letters and detailed cancellation guides tailored to your situation.