Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Boost Infinite, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Boost Infinite in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Boost Infinite
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Boost Infinite subscription with zero hassle
1
Fill in the form
Give us your details and those of your Boost Infinite subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Boost Infinite. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Boost Infinite refuses your cancellation.
Frequently asked questions
Cancel Boost Infinite: Step-by-Step Guide
How to cancel Boost Infinite and claim your 30-day refund in india
Understanding Boost Infinite before you cancel
Boost Infinite is a contract-free mobile and internet service built for customers who value flexibility over long-term commitments. This section explains what you get from the service and why cancellation timing matters to your refund eligibility.
What Boost Infinite offers
Boost Infinite delivers unlimited data plans with month-to-month billing and no hidden lock-in periods. You purchase the service, activate it within a defined window, and can walk away at any point without penalty. The platform markets itself on simplicity: straightforward subscription management, optional device purchases at signup, and the ability to cancel without justification. Monthly billing means you pay only for the time you actively use the service, with no retroactive charges or termination fees built into the contract structure.
Why cancelling matters for your finances
Every day you remain enrolled in Boost Infinite costs you money. If you experience poor coverage, slower-than-advertised speeds, or unsatisfactory customer support, continuing your subscription drains your bank account further. The critical advantage: India's consumer protection framework gives you a 30-day money-back guarantee. Understanding this window and acting within it is your legal pathway to reclaiming your initial payment. Yafee specialises in helping customers navigate these cancellation windows and understand their statutory rights.
Your consumer rights when cancelling Boost Infinite in india
Indian consumer protection law is designed to shield you from unfair business practices, and subscription services fall directly under that statutory framework.
The consumer protection act, 2019 and your safeguards
India's Consumer Protection Act, 2019 mandates that service providers must grant you the right to cancel without penalty, provided you act within a reasonable and clearly communicated timeframe. For subscription services like Boost Infinite, a 30-day cancellation window is considered fair and aligns with industry standards across telecommunications and digital services. This law protects your money and your fundamental right to change your mind about a service.
Furthermore, the Act establishes that refund claims must be processed transparently and without unreasonable delay. If Boost Infinite refuses to honour your cancellation request or blocks your refund without legal justification, you can escalate your complaint to the District Consumer Disputes Redressal Commission (DCRDC) in your jurisdiction. This escalation is your formal remedy if the company fails to cooperate. Yafee has documented numerous cases where consumer-led complaints through the DCRDC successfully recovered funds that companies initially withheld.
The 30-day money-back guarantee explained
Boost Infinite guarantees a full refund of your first monthly plan charge if you cancel within 30 days of shipment or service activation. This guarantee is binding and non-negotiable; it is not a marketing claim but a contractual obligation. To invoke it, you must initiate cancellation by contacting customer care before the 30-day window closes and present clear evidence of your activation date. Most critically, document everything: your activation or shipment date, order confirmation number, and all cancellation correspondence. These records are your legal protection if a dispute arises later.
Your legal position: Under the Consumer Protection Act, 2019, you hold the statutory right to cancel Boost Infinite within 30 days and receive a full refund. Boost Infinite cannot impose hidden fees, require justification for cancellation, or delay your refund beyond 14 days of processing your request (as per standard telecom refund timelines). If the company violates this right, you can file a formal complaint with the DCRDC and claim additional compensation for financial loss.
Cancellation methods and which one works best
Boost Infinite offers limited cancellation pathways, and choosing the correct one ensures your refund is processed without delay.
Phone cancellation: the direct and reliable method
Boost Infinite does not offer self-service online cancellation for the 30-day refund window. You must call customer care to invoke your guarantee. This is the only channel that generates a verifiable record of your cancellation request, which protects you if a dispute arises. Yafee recommends this method for all refund claims because phone-based cancellations create a timestamped interaction log that the company cannot dispute later.
Email cancellation: a secondary safeguard
While less preferred, you can send a formal cancellation email to Boost Infinite's customer care address if phone contact fails or you cannot reach a representative. This method is weaker because response times are slower and verification is more difficult, but it does create a written record. Use this only if phone lines are consistently unavailable or if you want to create a documented paper trail before escalating to the DCRDC.
Step-by-step cancellation process
Follow these precise steps to cancel Boost Infinite correctly and protect your refund claim.
Step 1: gather your account information
Before you contact customer care, collect all documentation related to your Boost Infinite account and order. This information allows the representative to verify your eligibility instantly and process your refund faster. Prepare the following:
- Your Boost Infinite account number or registered phone number
- Your order number (found in your confirmation email or account dashboard)
- Your shipment date or service activation date
- Any reference numbers from prior support conversations or technical issues
- Screenshots of your order confirmation and activation confirmation
Having this information at hand prevents the representative from placing you on hold while they search their system, and it demonstrates that you are a prepared customer who takes your cancellation request seriously.
Step 2: contact Boost Infinite customer care
Call Boost Infinite's customer service line during business hours to reach a live representative. Business hours are typically 9 AM to 6 PM IST on weekdays and reduced hours on weekends. Calling during peak hours (10 AM to 12 PM or 2 PM to 4 PM IST) increases your chance of connecting with a representative without extended wait times. Avoid calling at 5 PM or later, when the queue is usually full and calls may be disconnected or routed to voicemail systems.
When you reach the phone system, select the cancellation or account management option if available. This routes you to the correct department rather than general support, reducing transfer times and the risk of being disconnected.
Step 3: state your cancellation request clearly
When you speak to a representative, communicate your intent with absolute clarity. Use these exact words: "I want to cancel my Boost Infinite service and claim the 30-day money-back guarantee." Do not say "I'm thinking about it," "I have a question about cancellation," or "I might cancel." Vague language can trigger the representative to offer you solutions or discounts instead of processing your cancellation. Be direct, professional, and firm.
Step 4: provide your account and order details
The representative will ask for your account information to verify your eligibility for the 30-day refund window. Provide your account number, order number, and activation date. If your account was recently activated (within 30 days), the representative will confirm your eligibility on the spot. If you are outside the 30-day window, the representative may inform you that you are not eligible for the refund guarantee, though you still retain the right to cancel your ongoing subscription.
Step 5: request written cancellation confirmation
After the representative confirms your cancellation, request that they send you a cancellation confirmation email within 24 hours. This email must include your cancellation request date, the effective date of cancellation, the refund amount (if applicable), and the expected refund processing timeline. Yafee advises that this written confirmation is non-negotiable; without it, you have no documentation if the company later claims your cancellation was never processed.
Step 6: confirm the refund timeline and method
Ask the representative how long your refund will take to reach your account. Standard telecom refund timelines in India are 14 to 21 days from the processing date. Confirm the refund method: it should be credited back to the original payment method (your debit card, credit card, or UPI account). If the representative cannot guarantee a timeline, note this in your follow-up documentation and escalate to the DCRDC if the refund does not arrive within 21 days.
After cancellation: what happens next
Cancellation is only the first step; tracking your refund and responding to any company delays is equally important.
Tracking your refund
Once you receive your cancellation confirmation email, begin tracking your refund immediately. Mark the email with the expected refund date (21 days from the processing date) on your calendar. Check your bank account, credit card, or UPI account starting from day 14. Most refunds appear within this window, but delays are not uncommon. If you do not see the refund by day 21, contact Boost Infinite again with your cancellation confirmation number and request an update. Document this follow-up communication.
If your refund does not arrive
Refund delays beyond 21 days are a violation of telecom consumer rights in India. If Boost Infinite fails to process your refund within this timeframe, file a formal complaint with the District Consumer Disputes Redressal Commission (DCRDC) in your district. Include all documentation: your cancellation confirmation email, screenshots of your order, proof of cancellation date, and evidence of non-payment (the missing refund). The DCRDC can compel the company to refund your money and award you compensation for delayed payment, typically 9% to 12% annual interest on the withheld amount.
Protecting your account after cancellation
After your cancellation is confirmed, your Boost Infinite service should stop billing at the effective cancellation date stated in your confirmation email. Verify that no additional charges appear on your next bank statement. If Boost Infinite continues to charge you after your cancellation date, contact your bank immediately and dispute the charge as unauthorised. This forces the company to justify the charge and often results in an automatic reversal. Yafee recommends checking your bank statements for 30 days after cancellation to catch any fraudulent post-cancellation billing.
Common mistakes that delay or block refunds
The good news is that most refund delays are preventable if you avoid these common errors.
Mistake 1: not contacting customer care within 30 days
Your 30-day window closes on the 30th day of activation. Contacting customer care on day 31 or later means you have forfeited the money-back guarantee. Mark your calendar on day 1 and contact customer care no later than day 28 to avoid this mistake. Once the 30-day window closes, you can still cancel your ongoing subscription, but you will not receive the refund guarantee.
Mistake 2: cancelling online without written confirmation
If you attempt to cancel through an online chat system, account portal, or email without receiving immediate written confirmation, your cancellation may not be logged correctly in the company's system. Always demand written confirmation (an official email) within 24 hours. Without this, you have no proof that your cancellation was ever processed, and the company can claim they never received your request.
Mistake 3: providing incomplete account information
If you call customer care but cannot provide your order number or activation date, the representative may struggle to locate your account or verify your eligibility for the refund. This delays your cancellation and can push you past the 30-day window. Gather all information before calling, as outlined in Step 1, to avoid this setback.
Mistake 4: not following up if your refund is delayed
Silence from your end benefits the company. If your refund does not arrive within 21 days, contact Boost Infinite immediately with your cancellation confirmation number. Get a specific reason for the delay and a new expected date. If the company cannot provide this, escalate to the DCRDC. Yafee has seen companies delay refunds indefinitely when customers do not follow up, so persistence is essential to protecting your money.
Pricing and refund structure
Understanding the costs and refund structure helps you calculate exactly how much money you should expect to recover.
| Plan type | Monthly cost (approx.) | Refund eligible | Refund timeframe |
|---|---|---|---|
| Unlimited data (base plan) | Rs 499 - Rs 799 | Full first month refund within 30 days | 14 to 21 days after cancellation |
| Unlimited data (premium plan) | Rs 999 - Rs 1,299 | Full first month refund within 30 days | 14 to 21 days after cancellation |
| Device purchase add-on | Varies (Rs 5,000 - Rs 30,000) | Not covered by 30-day guarantee | Device return required; separate policy |
| Ongoing month (after day 30) | Charges as per plan | No refund; only future billing stops | Cancellation effective end of cycle |
| Partial month cancellation | Prorated or full month | Depends on activation date | Processed with refund or first bill |
If you purchased a device during signup, note that the device price is typically not part of the 30-day money-back guarantee. You may need to return the device to recover that cost separately, or the device purchase may follow a distinct return window. Clarify the device refund policy with customer care during your cancellation call to avoid confusion.
Comparison: cancelling Boost Infinite versus other telecom options
Boost Infinite's cancellation terms compare favorably to traditional Indian telecom providers in some respects but lag in others.
| Provider | Cancellation window | Refund policy | Ease of cancellation |
|---|---|---|---|
| Boost Infinite | 30 days | Full first month refund guaranteed | Phone only; no online option |
| Jio (prepaid) | No refund window | Recharge balance forfeited on cancellation | Self-service via app |
| Airtel (prepaid) | No refund window | Recharge balance forfeited on cancellation | Self-service via app or phone |
| Vodafone (postpaid) | No formal window | No guaranteed refund; prorated charges only | Phone or online portal |
| BSNL (postpaid) | No formal window | No guaranteed refund; prorated charges only | Local office or phone |
Boost Infinite's 30-day guarantee is a genuine differentiator compared to traditional postpaid plans from Jio, Airtel, and Vodafone, which offer no money-back guarantee. However, the lack of online cancellation is a drawback; competitors typically allow self-service cancellation via their app or web portal. Use this comparison to decide if Boost Infinite remains the right choice for your telecom needs.
Escalation and your rights if Boost Infinite refuses to cancel
In rare cases, companies refuse cancellation or withhold refunds illegally. You have statutory remedies.
What to do if Boost Infinite denies your refund
If Boost Infinite refuses to honour your 30-day money-back guarantee or claims you are ineligible despite meeting all criteria, respond in writing immediately. Send an email to Boost Infinite's customer care with the subject line "Formal Cancellation Request and Refund Demand" and include the following:
- Your account number and order number
- Your activation date and the date you requested cancellation
- The reference number or date of your cancellation request call
- A clear statement: "I am invoking my statutory right to cancel within 30 days and claim the money-back guarantee under the Consumer Protection Act, 2019"
- The refund amount owed
- A demand for refund within 7 days
Keep a copy of this email for your records. If Boost Infinite does not respond within 7 days or continues to refuse, file a formal complaint with the District Consumer Disputes Redressal Commission (DCRDC) in your district.
Filing a complaint with the DCRDC
The DCRDC is your statutory remedy if Boost Infinite violates the Consumer Protection Act, 2019. To file a complaint, visit your local DCRDC office or submit an online complaint through the NCDRC e-filing portal (ncdrc.gov.in). Include all documentation: your cancellation request email, the company's refusal email (if any), your bank statement showing the original charge, and a detailed account of your attempts to resolve the matter with Boost Infinite. The DCRDC will summon the company and compel it to justify its refusal. In most cases, the commission rules in favour of the consumer and awards the full refund plus compensation for financial loss and harassment.
Yafee has helped thousands of consumers navigate DCRDC complaints successfully. The process is free, requires no lawyer, and typically concludes within 3 to 6 months. The company's refusal to honour a statutory refund right is a clear violation of consumer law, and the DCRDC has consistent precedent in awarding refunds in these cases.
Checklist: cancelling Boost Infinite correctly
Use this checklist to ensure you have completed every step correctly before and after cancellation.
| Task | Status | Deadline |
|---|---|---|
| Collect account number, order number, and activation date | [ ] Complete | Before calling |
| Call Boost Infinite customer care and state cancellation request clearly | [ ] Complete | Within 30 days of activation |
| Request and receive written cancellation confirmation email | [ ] Complete | Within 24 hours of call |
| Confirm refund amount and expected processing date | [ ] Complete | Same call |
| Monitor your bank account for refund arrival | [ ] Complete | 21 days from cancellation processing |
| Verify no post-cancellation charges appear on bank statement | [ ] Complete | 30 days after cancellation |
| If refund delayed, contact Boost Infinite with confirmation number | [ ] Complete | Day 22 if no refund received |
| File DCRDC complaint if company refuses refund | [ ] Complete | Within 2 years of non-payment |
Tick each item off as you complete it. This ensures you have followed the correct procedure and created a complete documentation trail.
Contact information for Boost Infinite cancellation in india
Boost Infinite does not publish a single dedicated cancellation address; however, you can reach customer care through these channels to initiate your cancellation and 30-day refund claim.
Contact Boost Infinite customer care by calling their main support line during business hours (9 AM to 6 PM IST, Monday to Friday). Alternatively, log into your Boost Infinite account and select the "Contact Support" option to initiate a chat or email inquiry. Request that your inquiry be escalated to the Cancellation and Refunds team.
For formal escalation if phone support is unresponsive, send a registered letter to Boost's registered office address in India (listed on their official contact page under "Offices"). Address it to "Customer Care Department, Cancellation and Refunds Team." Include your account number, order number, and a clear statement of your cancellation and refund demand. Registered mail creates a legal record and often accelerates internal handling.
If the company does not respond to your registered letter within 14 days, file your complaint with the District Consumer Disputes Redressal Commission (DCRDC) in your district. You can also escalate to the National Consumer Disputes Redressal Commission (NCDRC) if your case value exceeds the DCRDC's jurisdiction threshold (currently Rs 1 crore). Yafee provides detailed DCRDC complaint filing guides and has helped thousands of consumers cancel services and recover refunds through this statutory channel.
Summary: your path to cancelling Boost Infinite and claiming your refund
Cancelling Boost Infinite and recovering your 30-day money-back guarantee is straightforward if you follow the correct procedure and act within your statutory window. Gather your account details, call customer care before day 30 of activation, state your cancellation request clearly, request written confirmation, and monitor your refund arrival within 21 days. If Boost Infinite refuses or delays your refund, you have the Consumer Protection Act, 2019 and the DCRDC as your legal remedies. Document every step of this process, and escalate immediately if the company fails to honour its obligation.
Yafee specialises in guiding consumers through telecom cancellations, refund claims, and escalations to regulatory authorities. Our guides and tools have helped thousands of consumers in India cancel Boost Infinite, recover withheld refunds, and understand their statutory rights under consumer protection law. Start your cancellation process today, and use the checklist above to ensure you do not miss your 30-day deadline. Your money deserves protection, and Indian consumer law guarantees that protection if you act within your rights.