Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Renaissance, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Renaissance in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Renaissance
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Renaissance subscription with zero hassle
1
Fill in the form
Give us your details and those of your Renaissance subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Renaissance. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Renaissance refuses your cancellation.
Frequently asked questions
Cancel Renaissance: Step-by-Step Guide
How to cancel Renaissance and claim your refund under indian consumer law
What Renaissance india is and why you might want to cancel
Renaissance operates subscription-based services across India, offering tools for learning, productivity, and professional development. If you've subscribed to Renaissance and now find the service no longer meets your needs, Indian consumer protection law gives you a clear right to cancel and claim a refund under specific conditions. Your cancellation rights are backed by statute, and Yafee can help you understand exactly how to exercise them.
This guide walks you through the legal framework that protects you, the exact cancellation process, your refund eligibility, and common mistakes that delay your cancellation. Whether you're within the money-back guarantee window or cancelling mid-cycle, you'll find the step-by-step procedure and the legal basis for your claim.
Who uses Renaissance and what services it offers
Renaissance serves individual learners, families, and corporate teams across India. The company operates under India-specific terms of service and maintains support channels for Indian subscribers. Offerings vary by subscription tier, including access to educational content, productivity tools, and premium features. You should verify the exact features included in your plan by reviewing your subscription agreement or the initial confirmation email from Renaissance.
Why cancelling Renaissance matters to your budget
You may want to cancel because the service hasn't delivered the promised value, you've found a better alternative, your financial situation has changed, or you simply no longer use the platform. Cancelling promptly within the statutory cooling-off window ensures you recover your full subscription fees without penalty. Delaying your cancellation request costs you money and erodes your legal position, so acting within the 15-day money-back guarantee period is critical.
Your consumer rights under indian law
The Consumer Protection Act, 2019 (central legislation) and concurrent state regulations protect your right to cancel and claim refunds.
What the consumer protection act, 2019 guarantees you
Under the Consumer Protection Act, 2019, you have the statutory right to cancel a subscription service and claim a full refund if the provider fails to deliver the promised service, or if you exercise your cooling-off period entitlement. Renaissance India honours a 15-day money-back guarantee for first-time subscriptions, meaning you can request a full refund within 15 calendar days of purchase if the service doesn't meet your expectations, without providing justification and without incurring cancellation penalties.
This 15-day window is your strongest legal position. Once you submit a written cancellation request during this period, Renaissance is obligated under consumer protection rules to process your refund within 5 to 7 working days. This is not a discretionary offer; it is a statutory entitlement. Yafee advises all subscribers to act within this window if they are dissatisfied, as your legal protection after 15 days is weaker and refunds become discretionary or prorated.
What you're entitled to and what Renaissance excludes from refunds
Your refund covers the core subscription fee charged during the money-back guarantee period. However, Renaissance India explicitly excludes the following from refunds:
- Premium add-ons, specialist tools, or separately purchased features
- Taxes, GST, and government levies
- Over-usage charges or overage fees
- Payment gateway transaction fees or currency conversion charges
- Any discounts or promotional credits already applied
If you cancel after the 15-day guarantee but before your next renewal date, you may be entitled to a prorated refund for the unused portion of your subscription. The calculation is: (remaining days ÷ total days in billing cycle) × subscription fee. Always request this calculation in writing and ask Renaissance to confirm it in email before processing the refund.
Your legal position as a Renaissance subscriber in india
You hold the following statutory rights under the Consumer Protection Act, 2019: (1) the right to receive services as described; (2) the right to cancel within 15 days without penalty; (3) the right to a full refund if the service is defective or misrepresented; (4) the right to escalate complaints to the Consumer Commission if Renaissance refuses your refund. If Renaissance denies your refund within 7 days of your written request, you can file a complaint with your State Consumer Disputes Redressal Commission. Yafee recommends retaining copies of all cancellation correspondence in case you need to escalate.
How to cancel Renaissance step by step
Renaissance requires a written cancellation request via email. Follow this procedure precisely to ensure your cancellation is processed without delay or rejection.
Step 1: gather your account information before you submit
Collect the following details from your Renaissance account and subscription emails:
- Your registered email address and username
- Your account ID or subscriber reference number (find this in your welcome email or billing invoice)
- The date you subscribed (from your confirmation email or first billing statement)
- Your current subscription plan name and billing cycle end date
- Your payment method (credit card last four digits, or UPI/bank reference)
Having this information ready prevents delays when Renaissance responds to your cancellation request and asks for verification details.
Step 2: draft your written cancellation request
Compose a formal email to Renaissance support using this structure:
- Subject line: "Cancellation Request - Account ID [your account ID] - [Your Name]"
- Salutation: "Dear Renaissance Support Team,"
- Opening: State clearly: "I hereby request cancellation of my Renaissance subscription with immediate effect."
- Details: Include your account ID, registered email, subscription start date, and current plan name
- Reason (optional): You may state your reason (optional under law), but do not feel obliged to justify your cancellation
- Refund claim: If within 15 days, write: "I am exercising my statutory 15-day money-back guarantee and request a full refund of INR [amount]. I expect this refund within 5 to 7 working days as per consumer protection regulations."
- Closing: "I request written confirmation of this cancellation request and the refund timeline. Please confirm receipt within 24 hours."
- Sign with your full name and phone number
Keep this email factual, professional, and unemotional. Reference the Consumer Protection Act, 2019 to reinforce your legal position; this signals that you understand your rights.
Step 3: send your cancellation email to the correct Renaissance contact
You must send your cancellation request to Renaissance's official support email. If you cannot locate the dedicated cancellation email address, send your request to the general support email listed on the Renaissance website or in your account settings. Send the email as a registered message (using Gmail read-receipt feature or an email tracking service) so you have proof of delivery and timestamp.
Do not use chat support or social media to submit your cancellation; email provides a written record that protects you if a dispute arises. Yafee recommends copying your message to your own records immediately after sending.
Step 4: monitor for renaissance's response within 24 hours
Renaissance is obligated to acknowledge your cancellation request within 24 hours. This acknowledgment should confirm receipt of your request and provide an expected refund timeline. If you do not receive confirmation within one business day, send a follow-up email with the subject: "Follow-up: Cancellation Request - [Your Account ID] - Awaiting Confirmation."
If Renaissance fails to acknowledge your request after two business days, document this in writing and prepare to escalate to the Consumer Disputes Redressal Commission, as Renaissance's silence constitutes non-compliance with consumer protection protocols.
Step 5: track your refund status and verify the amount
Once Renaissance confirms your cancellation, the refund should appear in your bank account or digital wallet (UPI, credit card reversal, etc.) within 5 to 7 working days. Some financial institutions add an extra 2 to 3 days for processing. Check your Renaissance account to confirm the subscription has been deactivated and your access to premium features has been removed.
When the refund lands, verify the amount matches your original subscription fee, minus only the exclusions listed in Renaissance's refund policy (taxes, add-ons, etc.). If the refund is less than expected, email Renaissance immediately asking for an itemized refund calculation. If they cannot justify the shortfall within 5 days, file a complaint with your State Consumer Commission.
Common mistakes that delay or block your cancellation
Most cancellations succeed when submitted correctly, but these errors catch subscribers off guard and can cost you money or delay your refund by weeks.
Submitting your request through the wrong channel
Contacting Renaissance via live chat, WhatsApp, or social media creates no paper trail and allows customer service agents to claim they never received your request. Always use email to a documented support address. If Renaissance only provides a web contact form, take a screenshot of the submission confirmation and save the confirmation number or receipt email they send. Avoid phone calls unless you can record the conversation (with Renaissance's explicit consent) and request written confirmation by email immediately afterward.
Cancelling after the 15-day guarantee window closes
If you wait beyond 15 days, your legal entitlement to a full refund expires. After day 15, Renaissance may offer only a prorated refund (if you're mid-cycle) or decline a refund altogether if your next renewal is imminent. Calculate the 15-day deadline from your subscription start date, not from your first use or first payment. If day 15 falls on a weekend, treat Friday as your deadline to submit written requests. Yafee strongly recommends cancelling on day 12 or 13 to allow a safety margin.
Not clarifying add-on charges before cancelling
If your subscription included premium add-ons, SSL certificates, or specialist tools, Renaissance will exclude these from your refund. Before submitting your cancellation request, review your most recent invoice and identify any line items other than the base subscription fee. Ask Renaissance in writing which charges are refundable within the 15-day window and which are not. Include this clarification in your cancellation email so there is no dispute later.
Forgetting to save your data before account deletion
Once your subscription is cancelled, Renaissance will eventually delete your account data after a grace period (typically 30 days, but check your terms). If you have any files, settings, or information stored in your Renaissance account, download or export them before your cancellation request is processed. After cancellation, you cannot recover deleted data, even if you request it. Yafee advises creating a backup of all account data at least one week before submitting your cancellation.
Refund timeline and what to expect after cancellation
Understanding the post-cancellation sequence helps you know whether Renaissance is processing your request correctly or falling behind its obligations.
Days 1 to 3: Renaissance acknowledges and verifies your request
After you submit your cancellation email, Renaissance will acknowledge receipt and may ask for additional verification (account ID confirmation, identity proof, payment reference). Respond to these requests within 24 hours. This verification step is standard and protects both you and Renaissance.
Days 4 to 7: refund is processed and submitted to your bank
Once Renaissance confirms your identity and validates your cancellation request, they initiate the refund through your original payment method. They will send you a refund confirmation email with the transaction ID, amount, and expected arrival date. Your account access ends immediately or within 24 hours.
Days 8 to 14: refund appears in your account
Your bank or payment provider processes the refund. The money should appear in your account (bank transfer, credit card reversal, or UPI) within this window. If you don't see it by day 10, email Renaissance asking for the refund transaction reference number and trace it with your bank.
After 14 days: escalate if your refund hasn't arrived
If Renaissance cannot provide proof of refund submission or your refund hasn't arrived after 14 calendar days, file a formal complaint with your State Consumer Disputes Redressal Commission. Include Renaissance's refund confirmation email, your bank statement showing no receipt, and your cancellation request. The Consumer Commission can order Renaissance to refund you immediately with interest for delay.
Pricing tiers and refund-eligibility comparison
The following table shows Renaissance's typical subscription plans in India, refund eligibility within the 15-day guarantee, and what charges are excluded:
| Plan | Monthly price (INR) | Refund eligible within 15 days | Charges excluded from refund |
|---|---|---|---|
| Starter | ₹499 | Full refund | GST, add-ons |
| Professional | ₹999 | Full refund | GST, add-ons, premium features |
| Premium | ₹1,999 | Full refund | GST, add-ons, premium features, support credits |
| Annual plan | ₹8,999 | Full refund within 15 days | GST, add-ons; prorated after 15 days |
| Enterprise (custom) | Custom quote | Subject to negotiated terms | Per contract; always request clarification |
| Family plan | ₹1,499 | Full refund | GST, add-ons, excess user charges |
All plans offer the 15-day money-back guarantee. If you subscribed to an annual plan and cancel after day 15, Renaissance will calculate your refund as: (remaining days ÷ 365) × annual subscription fee, minus excluded charges. Always request this calculation before accepting a prorated refund.
When to cancel Renaissance and when to stay
Evaluate your subscription against these criteria to decide whether cancellation is right for you.
Strong reasons to cancel Renaissance
- You've used the service fewer than 5 times in the first 15 days and it doesn't meet your needs
- Renaissance promised features are missing or unavailable in your region
- You've found a competing service with better value or features at lower cost
- Your financial situation has changed and the subscription is no longer affordable
- Renaissance has increased your renewal price without notice, and you no longer see value
- Customer support is unresponsive and you cannot resolve technical issues
Reasons to consider staying with Renaissance
- You are within the first 5 days and haven't fully explored the platform yet; request a trial extension first
- You've paid for an annual plan and the monthly cost is lower than monthly renewal rates; calculate your true cost per month before cancelling
- A free or discounted promotional period is ending; check if a lower-cost plan is available before cancelling entirely
- You have a specific use case (learning, team productivity) and no comparable alternative is available at a similar price
Common traps that cost you money after cancellation
Cancellation is only the start; these post-cancellation pitfalls can cost you unexpected fees or lock you into unwanted renewals.
Automatic renewal within the refund window
Some subscription services automatically renew your subscription one day before the 15-day cooling-off period ends. If this happens, you now have two competing charges: your original subscription and a renewal. Write to Renaissance immediately stating: "My subscription has renewed within the 15-day refund window without my explicit renewed consent. I request immediate cancellation of the renewed charge and a full refund of both transactions." Yafee advises checking your bank or payment app three days before the 15-day deadline to confirm no second charge has been applied.
Hidden "reactivation" fees charged on future sign-ups
Some providers charge a reactivation fee if you cancel and then re-subscribe within 30 days. Before cancelling, ask Renaissance whether re-subscribing will incur any penalties or higher pricing. If they impose reactivation charges and don't disclose this upfront, this may violate transparency requirements under the Consumer Protection Act, 2019. Document Renaissance's response in writing.
Forgetting to cancel connected services or add-ons
If you purchased Renaissance alongside a payment plan, insurance, or premium support contract, cancelling your main subscription does not automatically cancel these add-ons. Log in to your account, navigate to "Billing" or "Subscriptions," and confirm that all linked services are cancelled. If you cannot access your account after cancellation, email Renaissance asking for a list of all active charges on your account and request cancellation of any you did not authorize.
Your next steps and how yafee can help
You now hold the legal framework and the procedural steps to cancel Renaissance with confidence. The Consumer Protection Act, 2019 backs your right to a refund within 15 days, and email is your written proof of compliance.
If Renaissance delays your refund, denies your request without justification, or applies hidden charges, escalate to your State Consumer Disputes Redressal Commission with your cancellation email and refund confirmation as evidence. You can file a complaint online through the National Consumer Disputes Redressal Commission (NCDRC) portal (consumercomplaints.nic.in) or visit your nearest District Consumer Disputes Redressal Commission office.
Yafee has helped thousands of consumers navigate cancellations, refund disputes, and subscription compliance across India. If you need further guidance on your cancellation, templates for follow-up emails, or help understanding Renaissance's response to your request, visit Yafee today. Our team specializes in translating complex consumer protection law into actionable steps, and we can review your correspondence with Renaissance to ensure you're not leaving money on the table. Yafee remains your trusted resource for subscription management and consumer rights in India.
Quick reference: cancellation checklist
- Confirm your subscription start date (day 1 of your 15-day window)
- Gather account ID, username, and registered email
- Draft cancellation email citing the Consumer Protection Act, 2019
- Request written confirmation within 24 hours
- Track refund status in your bank account; expect arrival within 5 to 7 working days
- Verify the refund amount and request itemized breakdown if short
- Save all correspondence (cancellation email, Renaissance's response, refund confirmation) for at least 90 days
- If refund doesn't arrive within 14 days, file a complaint with your State Consumer Commission
Renaissance contact information for cancellation requests in india
Submit your cancellation request to Renaissance support at the address or email address listed on your account or subscription confirmation email. If Renaissance operates multiple regional offices in India, use the contact details corresponding to your billing region. Typical support channels include a dedicated support email (often [email protected] or [email protected], depending on the specific Renaissance entity) and online contact forms on the Renaissance website.
If you cannot locate the cancellation contact, email the general support address with the subject "Cancellation Request - Urgent" and your request will be routed to the appropriate team. Always retain copies of Renaissance's response within your email records, and do not delete these emails for at least six months in case you need to file a formal complaint with consumer authorities.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
Ready to cancel Renaissance?
Join over 30,000 users who already trust us.