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Frequently asked questions
Cancel Interval: Step-by-Step Guide
How to cancel your Interval consulting engagement in ireland
What Interval is and why you might need to cancel
Interval is a Dublin-based recruitment and consulting firm that specialises in talent acquisition, interim staffing and business transformation across technology and professional services. Unlike consumer subscription platforms, Interval operates on a business-to-business model where engagements are typically negotiated contracts rather than standardised monthly plans.
If you have engaged Interval for recruitment, consulting or interim resourcing services, you may need to end that arrangement for several legitimate reasons: your project has concluded, budget constraints have shifted, service quality has not met expectations, or your business priorities have changed. Whatever your reason, understanding the formal cancellation process protects your interests and ensures a clean break from your contractual obligations.
Yafee specialises in helping Irish professionals and business owners navigate the cancellation of professional service agreements. This guide walks you through the proven method to cancel your Interval engagement, protect your legal position and avoid costly misunderstandings.
The Interval business model and why it matters for cancellation
Interval operates as a boutique consulting and recruitment partner. Their Irish trading entity, Interval Consulting Ltd, is registered at their Lucan office in Dublin. Because Interval does not offer consumer-style subscriptions with one-click cancellations or standardised cancellation policies, terminating your engagement requires a more formal approach than you might expect from a subscription service.
This distinction is crucial: your cancellation is a contract termination, not a subscription cancellation. That means written notice, clear communication and a paper trail protect you legally and ensure both parties agree the engagement has ended. Yafee recommends this formal approach because it leaves no room for dispute about whether the service was genuinely terminated.
Company address and official registration details
Before you draft your cancellation notice, you need the correct legal address. Interval Consulting Ltd operates from Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland. Save this address exactly as shown; you will use it for formal written correspondence.
Having the correct address matters because registered post addressed to the wrong location delays your notice and creates ambiguity about whether Interval received it. When you send your cancellation by registered post, the postal proof of delivery serves as your legal evidence that you gave proper notice.
Your consumer rights when cancelling a consulting engagement in ireland
Ireland's consumer protection framework applies even to business-to-business engagements when certain conditions are met.
Consumer rights act 2022 and contract termination
The Consumer Rights Act 2022 establishes your right to transparent contract terms and fair dealing. If your engagement with Interval is governed by a written contract, that contract must be clear, fair and non-deceptive about termination rights. If the contract is silent on how to cancel, or if cancellation terms are unreasonably onerous, you may have grounds to dispute them.
Additionally, if you entered the engagement as a consumer (not a large business) and the contract includes unfair terms that disadvantage you significantly, the Act may render those terms unenforceable. Yafee advises you to review your contract carefully before submitting your cancellation notice, so you know exactly what terms you agreed to and what notice period, if any, is required.
Unfair contract terms and notice requirements
If your Interval contract stipulates a notice period of, for example, 90 days, you must honour that period unless the term itself is unfair. The Consumer Rights Act 2022 defines unfair terms as those that create a significant imbalance in the parties' rights to the consumer's detriment. If Interval's notice requirement is excessive or disproportionate to the service provided, you may challenge it.
In practice, this means: check your contract for the stated notice period, honour it if it is reasonable (typically 30 days for professional services), and document your cancellation notice with the date you submit it. If Interval later claims you did not give sufficient notice, your dated written notice protects your position.
Your legal position
You have the right under Irish consumer law to terminate a consulting engagement fairly and transparently. Interval must accept your cancellation notice if you follow the correct procedure (written notice to the registered address, honouring any reasonable contractual notice period). If Interval refuses to acknowledge your cancellation or demands unreasonable fees, you can escalate to the Competition and Consumer Protection Commission (CCPC), which enforces consumer rights in Ireland. Document every step: keep copies of your notice, proof of posting, and all correspondence with Interval.
Pricing and contract structure for Interval engagements
Interval's fees vary significantly depending on the nature and duration of your engagement.
| Engagement type | Typical structure | Notice period | Early termination cost |
|---|---|---|---|
| Short-term recruitment (up to 3 months) | Fixed fee or success-based | 14-30 days | Minimal or pro-rata refund |
| Interim staffing (3-12 months) | Monthly retainer plus hourly rates | 30-60 days | Negotiable; depends on contract |
| Business transformation consulting | Project-based or time-and-materials | 30-90 days | Typically limited to unpaid invoices |
| Retainer arrangements (ongoing) | Monthly fixed fee | 60-90 days | Prorated refund for unused portion |
If your contract does not specify a notice period, Irish contract law implies a reasonable notice period. For professional services, "reasonable" typically means 30 days. Yafee strongly advises you to check your signed contract before submitting cancellation, as the specific terms you agreed to take precedence over general expectations.
Methods to cancel your Interval engagement
You have several formal channels to notify Interval of your cancellation decision.
Cancellation by registered post
This is the most legally secure method because it creates a dated, documented record of your notice. The postal certificate of posting acts as proof that Interval received your cancellation on a specific date, which is essential if any dispute arises later.
Send a brief, formal letter to the registered address above. State your intention to terminate the engagement, reference your contract or engagement agreement, cite the notice period you are honouring, and specify the effective termination date. Keep a copy of the letter and the postal receipt in a safe place.
Cancellation by email
Email is faster and creates an electronic record. However, use only email addresses listed on Interval's official website or in your contract to ensure your message reaches the correct recipient. Send your cancellation request to the main contact address or to the account manager assigned to your engagement. In the subject line, write "Formal notice of termination of engagement" so your email is treated as an official notice, not a casual enquiry.
Email is legally valid in Ireland provided you can demonstrate that Interval received it. Yafee recommends sending the email to the general office contact and requesting a read receipt or acknowledgement. If Interval does not respond within 5 business days, follow up with a registered letter to confirm receipt.
Cancellation by telephone or in-person meeting
Speaking directly to your account manager or Interval's director is appropriate if you have an established relationship. However, always follow up with a written confirmation email or letter within 24 hours. Verbal notice alone is not sufficient because it leaves no written evidence of what you said, when you said it, or what Interval agreed to.
After any telephone conversation, send a follow-up email stating: "This is to confirm our discussion on [date] regarding termination of our engagement. We are providing [notice period] days' notice, with an effective termination date of [date]. Please acknowledge receipt of this notice." This approach protects you because you have both oral and written records.
Step-by-step procedure to cancel your Interval engagement
Follow this structured process to ensure your cancellation is legally effective and properly documented.
- Review your contract
- Locate your original engagement letter, contract or master services agreement with Interval
- Identify the notice period required (typically 30 to 90 days)
- Note any fees associated with early termination
- Record the name and contact details of your account manager or primary contact
- Calculate your notice period
- Add the contractual notice period to today's date to establish your effective termination date
- For example: if the contract requires 60 days' notice and you notify Interval on 1 March, your engagement ends on 30 April
- Ensure you do not terminate the engagement before the notice period has elapsed, or Interval may claim you breached the contract
- Prepare your written notice
- Draft a brief, formal letter or email stating your intention to terminate the engagement
- Include your name, company name, and engagement reference number (if applicable)
- State the effective termination date based on your notice period
- Keep the tone professional and neutral; avoid criticism or blame
- Send your notice via registered post or email
- If sending by post, use An Post registered mail service and request a certificate of posting
- Address the letter to: Interval Consulting Ltd, Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland
- If sending by email, use an official company email address and request a read receipt
- Keep a copy of your notice and proof of sending for your records
- Request written acknowledgement
- Within 5 business days of sending your notice, email or call Interval to confirm they received it
- Ask them to confirm the effective termination date in writing
- If they do not respond, send a follow-up notice via registered post
- Settle outstanding invoices
- Review any unpaid invoices from Interval that cover work completed before your termination date
- Pay these invoices in full and on time to avoid breach-of-contract claims
- Request a final invoice for any pro-rata fees owed up to your termination date
- Document all correspondence
- Keep copies of your cancellation notice, Interval's acknowledgement, final invoices and payment receipts
- Maintain this file for at least 3 years in case of a future dispute
- If you use Yafee's services to verify your cancellation, store the confirmation letter with your other documents
Refunds and final billing after cancellation
Your entitlement to a refund depends on your contract structure and the point at which you terminate.
Retainer and monthly engagements
If Interval charged you a monthly retainer, you are entitled to a pro-rata refund for any unused portion of the final month. For example, if your monthly retainer is EUR 2,000 and you terminate on the 15th of the month, Interval should refund approximately EUR 1,000 (50 percent of the monthly fee). Yafee advises you to request this refund explicitly in writing when you submit your cancellation notice, so Interval knows to process it automatically.
Project-based and hourly engagements
If your engagement was billed on a time-and-materials basis, you owe payment only for work completed and invoiced up to your termination date. Review Interval's final invoice carefully to ensure it does not include fees for services not yet rendered. If you see charges for future work or speculative hours, dispute them in writing and reference the Consumer Rights Act 2022, which requires billing to be fair and transparent.
Success-based or outcome-linked arrangements
If you contracted with Interval on a success-fee basis (for example, a recruitment fee payable only when a candidate is hired), your cancellation may affect your obligations. Clarify with Interval whether any candidates are still in the pipeline and whether you remain liable for fees if they are hired after your termination date. Negotiate this point in your cancellation notice to avoid unexpected invoices.
What happens after your cancellation takes effect
Once your notice period expires, your engagement with Interval formally ends.
Transition and knowledge transfer
In the final weeks of your engagement, coordinate with Interval to ensure a smooth handover. Request that they provide all project files, documentation, candidate pipelines and other materials you funded or have a right to access. Document what Interval has returned to you and what remains outstanding. Include this in your final correspondence to avoid disputes about missing materials later.
Confirmation of cancellation
After your termination date, send Interval a brief confirmation email stating that your engagement has ended as of [date]. This serves as a final record that both parties agree the contract is closed. Interval should acknowledge this confirmation and cease all invoicing immediately thereafter.
Future contact and re-engagement
Once your engagement ends, Interval may continue to contact you with marketing materials or service offerings. You are not obliged to respond or re-engage. If Interval's contact becomes intrusive or you no longer wish to receive communications, you can unsubscribe from their mailing list or request removal under Irish data protection law (GDPR and the Data Protection Act 2018).
Common mistakes to avoid when cancelling
Cancelling a professional services engagement can feel daunting, but knowing what not to do protects you from unnecessary complications.
Failing to give written notice
Verbal cancellations are easily disputed. Interval may claim they did not understand your intention to terminate or misremember the date you mentioned. Always send written notice (email or registered post) so you have proof of what you said and when. Yafee has seen many disputes arise from verbal-only cancellations, which is why written documentation is non-negotiable.
Not honouring the contractual notice period
If your contract specifies a 60-day notice period and you attempt to cancel immediately, Interval can claim breach of contract and demand payment for the full 60-day period even if you do not use their services. Honour the notice period stated in your contract, calculate it correctly, and confirm your termination date in writing before the period ends.
Stopping payment before the engagement formally ends
Do not withhold invoices or refuse to pay Interval simply because you have decided to cancel. Continue paying for services rendered up to your termination date. If you dispute an invoice, address it separately and in writing with specific reasons (e.g. "This charge covers work outside our agreed scope" or "This invoice is duplicative"). Unpaid invoices give Interval legal grounds to refuse your cancellation or pursue a debt claim.
Ignoring your contractual obligations during the notice period
Your contract remains fully in force throughout your notice period. You must continue to pay invoices, meet any agreed performance obligations and comply with confidentiality or non-compete clauses. The notice period is a transition window, not a suspension. Breach during this period can expose you to claims.
Failing to request written acknowledgement
Many cancellations fail simply because the company never confirms they received the notice. After sending your cancellation notice, follow up within 5 business days to request written acknowledgement. Without it, you have no proof that Interval even processed your request. Yafee recommends a polite follow-up email: "We sent our cancellation notice on [date]. Please confirm receipt and provide our final invoice by [date]."
Pricing comparison and whether to cancel
Before you commit to cancellation, consider whether the cost of cancelling (if any) is worth the saving of staying.
| Scenario | Action | Cost of cancelling | Annual saving | Recommendation |
|---|---|---|---|---|
| You are 3 months into a 12-month retainer at EUR 3,000/month | Cancel with 30-day notice | EUR 3,000 | EUR 27,000 | Cancel if dissatisfied |
| Your project is nearly complete but contract requires 60-day notice | Provide 60-day notice; pay for notice period | Varies by fees | Minimal savings | Evaluate; may be worth staying to avoid dispute |
| You have a success-based recruitment fee on outstanding placements | Clarify liability during notice period; then cancel | Potential candidate fees if hired post-termination | Depends on pipeline value | Negotiate candidly with Interval before cancelling |
| Interval delivered poor quality or missed deliverables | Cancel and document failures; reference Consumer Rights Act 2022 | Potentially recoverable under "failure of consideration" | Avoid continued poor service | Cancel; consider complaint to CCPC |
| You have completed your project objectives | Cancel with appropriate notice | Notice period fees only | Ongoing service costs eliminated | Cancel if objectives are met |
Escalation and complaints if Interval refuses to cancel
In the majority of cases, Interval accepts cancellation notices and formalises the end of the engagement. However, if Interval disputes your right to cancel or refuses to acknowledge your notice, you have recourse.
First step: written escalation to management
Send a formal email to Interval's managing director or senior partner (search for their name on Interval's website or LinkedIn). State that you have submitted a valid cancellation notice, reference the date you sent it, and ask for written acknowledgement within 10 business days. Explain that failure to acknowledge your cancellation will force you to escalate the matter.
Complaint to the competition and consumer protection commission
If Interval refuses to accept your cancellation or disputes your right to cancel without legal justification, you can lodge a formal complaint with the Competition and Consumer Protection Commission (CCPC). The CCPC investigates unfair contract terms and breaches of the Consumer Rights Act 2022. You must provide evidence: your contract, your cancellation notice (with proof of posting or email receipt), and Interval's refusal or non-response in writing. Yafee advises filing a complaint only after you have attempted direct resolution, as this demonstrates good faith.
Small claims or mediation
If the dispute involves a modest amount (under EUR 2,000), you can pursue a small-claims action in the District Court. Alternatively, seek mediation through an independent mediator. Both routes are faster and cheaper than full litigation and often persuade companies like Interval to settle quickly. Document everything meticulously so your case is clear and evidence-backed.
Checklist: cancelling your Interval engagement
Use this checklist to track your cancellation progress and ensure you complete every step correctly.
| Step | Action | Completed |
|---|---|---|
| 1 | Retrieve your original Interval contract or engagement letter | |
| 2 | Note the contractual notice period and any early-termination fees | |
| 3 | Calculate your effective termination date (today + notice period) | |
| 4 | Draft your cancellation notice (email or letter) | |
| 5 | Send notice via registered post or email with read receipt | |
| 6 | Follow up within 5 days to request written acknowledgement | |
| 7 | Continue paying all invoices through your termination date | |
| 8 | Request final invoice and any pro-rata refund | |
| 9 | Receive written confirmation that your engagement has ended | |
| 10 | File all correspondence and receipts for 3 years |
Summary and next steps
Cancelling your Interval consulting engagement in Ireland is a straightforward process provided you follow the correct legal procedure. Write your notice, honour your contractual notice period, send it to the registered address, and request written acknowledgement. Yafee has helped thousands of consumers and businesses cancel professional service agreements by following this structured approach, and it works reliably.
Your rights under the Consumer Rights Act 2022 protect you from unfair terms and ensure Interval cannot penalise you for a legitimate cancellation. If you face resistance, the Competition and Consumer Protection Commission is your enforcement body.
The key to a successful cancellation is documentation. Every email, every letter, every invoice and every payment receipt becomes evidence of your good faith and compliance with your contractual obligations. Store these documents carefully and refer back to them if any dispute arises.
If you need expert guidance on the wording of your cancellation notice, the fairness of your contract terms, or your next steps if Interval refuses to cancel, Yafee offers specialist contract-law advice for Irish consumers and businesses. We have helped hundreds of clients navigate contract terminations, and we can review your specific agreement to ensure you are protected. Contact Yafee today to discuss your situation and confirm you are cancelling on the strongest possible legal footing.
Contact information for Interval
Send your cancellation notice to the following address:
Interval Consulting Ltd
Office 2
12A Lower Main Street
Lucan K78 X5P8
Dublin, Ireland
Alternatively, contact your account manager directly via email and follow up with registered post to ensure your notice is formally received and documented. Yafee recommends using both channels simultaneously to eliminate any possibility of miscommunication or lost notices.