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Frequently asked questions
Cancel Amoapps: The Right Way to Stop Charges
How to cancel your AmoApps Limited subscription and stop unwanted charges
What is AmoApps Limited and why you might need to cancel
AmoApps Limited operates a portfolio of fitness, nutrition and lifestyle mobile applications that charge recurring subscription fees across the App Store and Google Play Store. Each branded app promises personalised workout plans, meal guidance and in-app coaching. Many of these services offer low-cost trial periods that convert automatically into paid subscriptions-often without clear, prominent warning about the charge that will follow.
If you've received an unexpected renewal charge, spotted duplicate billing on your account, or simply decided the app wasn't delivering value, you're not alone. Yafee has reviewed hundreds of cancellation requests for AmoApps Limited, and the pattern is consistent: trials roll into subscriptions, add-ons appear on your bill without distinct consent, and refunds can take weeks to process if you don't follow the correct procedural steps.
Common reasons people cancel AmoApps Limited
You might want to cancel if you've experienced any of the following: unexpected charges after a trial ended, multiple fees appearing in a single billing cycle, difficulty accessing the features promised at signup, or simply losing interest in the app. Some customers report signing up for a trial at a low cost (often €4.99 to €5.99) only to see charges jump to €48, €84 or even €120 when renewal arrived. Others describe add-on purchases-such as "personal coach" upgrades-that were charged without a distinct, separate approval.
The good news is that cancelling is possible, refunds are recoverable under Irish consumer law, and Yafee can guide you through every step to ensure your cancellation request sticks.
How AmoApps Limited presents its pricing
The company does not publish a single, transparent pricing table on a dedicated corporate website. Instead, subscription costs are scattered across app store listings, in-app prompts and third-party review pages. This fragmentation makes it hard to know in advance what you'll be charged after a trial-or what add-ons might appear on your bill. The table below reflects charges reported by real customers and tracked by consumer complaint platforms.
| Reported charge | Billing pattern and context |
|---|---|
| €48.39 | Post-trial renewal charge; refund issued after dispute |
| €84.69 | Multiple unexpected charges in single cycle |
| €120.95 | Unauthorised payment; reported to payment provider |
| €4.99-€5.99 | Initial trial cost; converts to higher recurring fee |
| €49.95-€99.95 | Add-on or "personal coach" upgrade charges |
| Monthly recurring | Standard subscription renewed without visible warning |
Your consumer rights and how they protect you
When you cancel an AmoApps Limited subscription in Ireland, Irish and EU consumer law sits firmly in your corner.
Consumer rights act 2022 and your right to cancel
Under the Irish Consumer Rights Act 2022 (which implements the EU Consumer Rights Directive 2011/83/EU), you have the legal right to cancel any subscription within 14 calendar days of first signing up, no questions asked. This is called your "cooling-off period," and it applies even if you are happy with the service-you simply must notify the company in writing within the deadline.
If AmoApps Limited charged you during that 14-day window and you did not receive clear, easy-to-understand cancellation terms at the point of sale, you have even stronger grounds to dispute the charge. The company is required to provide cancellation instructions that are just as easy to use as the subscription button itself.
Your legal position: You can cancel within 14 days of purchase without penalty. After 14 days, you retain the right to cancel at any time, provided you give the notice period stated in your subscription terms (typically one billing cycle). If AmoApps Limited fails to provide clear cancellation instructions or charges you without proper consent, you can escalate to the Competition and Consumer Protection Commission (CCPC) in Ireland, the national enforcement body for consumer rights.
Distance selling rules and prior consent
The Consumer Rights Act 2022 also requires that AmoApps Limited obtain your explicit, affirmative consent before charging you after a trial period. "Explicit" means you must tick a box, click a button or sign a document-silence does not count as consent. Furthermore, the company must provide cancellation instructions at the same time and in the same format as your subscription confirmation.
Consequently, if you signed up for a trial and received no email or in-app reminder before the charge was applied, or if you cannot find any cancellation link in your account, you have grounds to dispute the charge and demand a refund-even if you are outside the 14-day cooling-off period.
How to cancel your AmoApps Limited subscription
You can cancel your AmoApps Limited subscription through three primary routes: the app store platform on which you subscribed, the app itself, or directly with the company.
Step 1: cancel through the app store (iOS devices)
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile picture at the top of the screen.
- Select Subscriptions.
- Locate the AmoApps Limited subscription you wish to cancel.
- Tap Cancel Subscription.
- Confirm your cancellation when prompted.
Apple will immediately stop future charges. You retain access to the app until the end of your current billing period. You will receive a confirmation email from Apple within minutes.
Step 2: cancel through google play store (Android devices)
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) at the top left.
- Select Subscriptions.
- Choose the AmoApps Limited app subscription you wish to cancel.
- Tap Cancel subscription at the bottom of the screen.
- Follow the on-screen prompts to confirm.
Google will stop charging you immediately. Your app access continues until the end of your current billing cycle. You will receive a confirmation email from Google Play.
Step 3: cancel directly via the AmoApps Limited app
- Open the AmoApps Limited app on your device.
- Navigate to Settings or Account (location varies by app version).
- Look for Subscription, Membership or Billing.
- Select Cancel Subscription or Cancel Membership.
- Read any exit prompts and confirm your cancellation request.
Cancelling in-app sends your request directly to AmoApps Limited. However, Yafee recommends also cancelling through your app store account (Steps 1 or 2) to ensure a double layer of protection. If the company fails to process your in-app cancellation, your app store cancellation will still prevent future charges.
Step 4: email cancellation for additional security
If you've cancelled through the app store but want written proof, or if you believe your cancellation did not process, send a follow-up email directly to AmoApps Limited. Address your email to their support inbox and include the following information:
- Your full name and email address associated with the subscription.
- The name of the specific AmoApps Limited app you subscribed to.
- Your original subscription purchase date.
- Your app store account email (Apple or Google).
- A clear statement: "I hereby cancel my subscription effective immediately."
- The date you sent the email.
Keep a screenshot of your email and any receipt or confirmation response. Yafee advises sending this email via registered or tracked method so you have proof of delivery. If AmoApps Limited does not respond within 7 working days, escalate to the CCPC.
Refunds and how to claim them
Your refund entitlement depends on when you cancel and whether the company breached consumer law.
Refunds within the 14-day cooling-off period
If you cancel within 14 calendar days of your original purchase, you are entitled to a full refund of all charges, including the trial amount. AmoApps Limited must process this refund within 14 days of receiving your cancellation notice. The company may deduct a small amount only if you have used a substantial part of the service (however, trial periods qualify as use with limited deduction rights).
Contact your app store (Apple or Google) first if AmoApps Limited does not refund within 21 days. Both platforms have dispute resolution processes and will often force a refund on your behalf.
Refunds after the 14-day period
After 14 days, you are not automatically entitled to a refund for past charges, even if you have cancelled. Nevertheless, if the company breached consumer law-for example, by charging you without proper consent or failing to provide cancellation instructions-you retain the right to claim a refund for all unauthorised or non-consensual charges.
Furthermore, if you spot duplicate charges, charges for add-ons you did not approve, or charges that continued after you cancelled, you can dispute these specific transactions. Document every charge by taking screenshots of your bank or payment app statement.
How to claim a refund from your bank or payment provider
- Log into your bank account or payment provider (PayPal, Revolut, etc.).
- Navigate to the transaction history or statements section.
- Find the AmoApps Limited charge you dispute.
- Select Report Transaction, Dispute or Chargeback (wording varies by provider).
- Select the reason: "Subscription not cancelled," "Unauthorised charge" or "Charged without consent."
- Attach evidence: screenshots of your cancellation confirmation, your original trial offer, and your subscription terms.
- Submit your dispute.
Your bank will investigate and, in most cases, issue a provisional refund within 5-10 working days. AmoApps Limited will then have the opportunity to contest the dispute. Consequently, retain all evidence-cancellation screenshots, emails, and billing statements-for at least 60 days after you lodge your dispute.
What happens after you cancel
Cancelling your subscription does not delete your account or past data immediately-you retain access to the app until the end of your current billing period.
Your app access after cancellation
You can continue to use the AmoApps Limited app until your paid period expires. For example, if you cancel on 15 March and your next renewal was scheduled for 20 April, you retain full access until 20 April. After that date, the app will either lock premium features or display a message prompting you to resubscribe.
Download or save any personal data (your fitness logs, meal plans, progress photos) before the access period ends if you wish to keep records.
Account deletion (optional)
Cancelling a subscription is separate from deleting your user account. If you wish to delete your AmoApps Limited account entirely (and remove all personal data), contact the company's support team and request "full account deletion." You are entitled to this under the General Data Protection Regulation (GDPR), which applies in Ireland. The company must comply within 30 days.
Checking your bank statement for confirmation
Monitor your bank or payment app for 1-2 billing cycles after cancellation to confirm no further charges appear. If a charge arrives after you cancelled, report it immediately as an unauthorised transaction. Yafee recommends setting a phone reminder for your original renewal date so you can verify that no charge was processed.
Common mistakes when cancelling AmoApps Limited
Cancelling is straightforward, but small errors can delay the process or leave you unprotected-here's what to avoid.
Mistake 1: cancelling only within the app, not through the app store
AmoApps Limited is incentivised to delay processing your in-app cancellation. The safest approach is to cancel through your app store (Apple or Google) first, then follow up in-app. App store cancellations take effect immediately and are harder for the company to dispute.
Mistake 2: assuming you'll get a refund after 14 days
Your automatic refund entitlement expires after 14 calendar days. After that, you must prove the company breached consumer law to recover money. If you spot unexpected charges, dispute them within 60 days of the transaction; delays strengthen the company's position.
Mistake 3: not keeping proof of cancellation
Take a screenshot of your cancellation confirmation from both your app store and the AmoApps Limited app. Save any confirmation emails. If a dispute arises, your email provider or bank will ask for this proof. Without it, you rely on the company's word-which may not be reliable.
Mistake 4: paying with a card that expires before your refund processes
If you used a card that has since expired, the refund cannot be credited back to that card. Inform AmoApps Limited of your new card details or request a refund via bank transfer. Yafee has seen cases where refunds were delayed 6+ months because the company tried to refund to an inactive card.
Mistake 5: not escalating to the CCPC if the company ignores you
If AmoApps Limited does not respond to your cancellation request within 7 working days, or if they refuse to refund a charge you believe was unlawful, don't wait. Lodge a complaint with the Competition and Consumer Protection Commission (CCPC) at ccpc.ie. The CCPC can force the company to comply and award compensation.
How to spot common billing traps before they happen
Yafee recommends taking these precautions before you sign up for any AmoApps Limited trial.
Check the terms before you click
Before tapping "Start Free Trial," scroll down on the app store listing and read the "In-App Subscriptions" or "Subscription Terms" section. Note the exact post-trial price and billing frequency (weekly, monthly, annual). If the terms are unclear or the price is missing, do not subscribe.
Use a separate card or virtual card number
Consider using a virtual card service (Revolut, Wise, N26) to generate a one-time card number for your trial. This limits the company's ability to charge you multiple times if their billing system malfunctions. If you cancel and the company still attempts to charge you, the virtual card will reject the transaction.
Set a calendar reminder for 10 days before renewal
Mark your calendar for 4 days before your trial ends (so 10 days from signup). Log into your app store account on that date and verify the subscription is still listed. If it is, cancel immediately, giving yourself a 4-day buffer before the charge hits.
Check your bank statement weekly during the trial
Some apps charge twice-once as the trial fee and again as a "confirmation fee" a few days later. Monitor your bank balance closely. If you spot an unauthorised or unexpected charge during your trial, dispute it immediately with your bank.
Comparison of cancellation methods
The table below summarises the pros and cons of each cancellation route.
| Cancellation method | Speed | Proof | Risk |
|---|---|---|---|
| App Store (iOS) | Immediate | Email confirmation | Lowest-Apple handles billing |
| Google Play Store (Android) | Immediate | Email confirmation | Lowest-Google handles billing |
| In-app cancellation | 24-48 hours | In-app message (screenshot) | High-company controls process |
| Email to support | 3-7 days | Email receipt (tracked) | Medium-requires follow-up |
| Bank chargeback | 5-21 days | Dispute evidence | Medium-disputes can be contested |
| CCPC complaint | 2-8 weeks | Formal investigation | Lowest-regulatory authority |
Escalation: how to raise a complaint if AmoApps Limited refuses to cancel
If you have followed the cancellation steps above and AmoApps Limited has not honoured your request within 14 days, you can escalate your complaint.
Step 1: send a formal written notice
Email AmoApps Limited with the subject line "Formal Notice of Cancellation and Refund Claim." Include your subscription details, the date you cancelled, screenshots of your cancellation confirmation, and a statement that you expect a refund within 7 working days. Keep this email concise and factual.
Step 2: lodge a complaint with the competition and consumer protection commission
If AmoApps Limited does not respond within 7 working days, visit the CCPC website at ccpc.ie and file a complaint. The CCPC is Ireland's national consumer protection authority and can investigate breaches of the Consumer Rights Act 2022. Provide all evidence: screenshots, emails, bank statements, and cancellation confirmations. The CCPC will contact the company and demand compliance. If the company still refuses, the CCPC can pursue enforcement action or refer the case to court.
Step 3: dispute the charges with your bank
In parallel with your CCPC complaint, file a chargeback or dispute with your bank. Your bank will open an investigation and, if you provide clear evidence of cancellation and non-refund, will typically force a refund within 10-21 days. This gives you immediate relief while the CCPC investigates the company's conduct.
Step 4: contact your app store support for additional help
If you cancelled through Apple or Google, but AmoApps Limited continued to charge you, report this to Apple Support or Google Play Support. Provide your cancellation confirmation and your evidence of the unauthorised charges. Both platforms have the authority to suspend AmoApps Limited's billing access and issue refunds on your behalf.
Key takeaways and next steps
Cancelling your AmoApps Limited subscription is legally straightforward: you have the right to cancel within 14 days for a full refund, and the right to cancel at any time thereafter with proper notice. Yafee recommends using your app store cancellation (Apple or Google) as your primary method, backed up by an in-app cancellation and an email for additional proof. Monitor your bank statement for 1-2 cycles after cancellation to confirm no further charges appear. If the company refuses to honour your cancellation or refund your charges, escalate to the Competition and Consumer Protection Commission (CCPC) without delay.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorised charges. Our legal framework guidance and step-by-step procedures ensure you have every tool needed to protect your rights under Irish consumer law. If you have any questions about your cancellation or believe you are entitled to a refund, visit Yafee.com for further guidance tailored to your situation.
Contact and escalation details: AmoApps Limited does not publish a dedicated customer service address on a corporate website. All cancellation requests and complaints should be directed through the app itself, your app store account support (Apple or Google), or via email to the support contact listed in your original subscription confirmation email. If direct contact fails, file a complaint with the Competition and Consumer Protection Commission (CCPC), Government Buildings, Charlemont Street, Dublin 6, Ireland. Telephone: +353 1 402 5555. Website: ccpc.ie.