How to cancel Rad TV and protect your canadian streaming rights

Understanding Rad TV and why you might want to cancel

Rad TV is a streaming platform offering Premium and Premium+ subscription tiers with features like ad-free viewing, sideloading, private uploads, and AI generation credits. The service bills you monthly in USD and renews automatically unless you take deliberate action to stop it. If Rad TV no longer fits your entertainment needs or you're concerned about recurring charges, this guide walks you through every cancellation step and explains your consumer protections under Canadian law.

Your cancellation method depends on where you signed up: directly through Rad TV's website, via Apple's App Store, or through Google Play. Each path has distinct requirements, and understanding your specific subscription source upfront prevents costly errors and protects you from unwanted future charges.

Rad TV's pricing and billing structure

Rad TV charges two subscription tiers, both billed monthly in USD and automatically deducted from your payment method. Because Rad TV bills in American currency, your actual Canadian dollar charge fluctuates with exchange rates-another reason to review your subscriptions regularly and cancel if you're no longer active.

Rad TV charges in advance for your billing cycle and does not refund unused portions once your payment is processed. This means timing your cancellation correctly-ideally before your next renewal date-prevents wasted payments.

Your consumer rights and what they mean for you

Canadian consumer protection law safeguards your right to cancel recurring subscriptions and sets clear requirements for how companies must process those cancellations.

The legal framework protecting your subscription

In Canada, the Consumer Protection Act (provincial legislation that applies in most provinces) and the Competition Act (federal law) govern automatic renewal subscriptions. Under these statutes, you have the right to cancel your subscription at any time without penalty or justification. Rad TV must provide a simple, straightforward cancellation mechanism-not buried in dense terms or multiple confirmation screens designed to discourage you.

Furthermore, Canadian law requires that subscriptions cannot be renewed unless you provide explicit, informed consent to renewal terms before payment. If Rad TV continues to charge you after you cancel, or if you cannot locate a cancellation option online, you may file a complaint with your provincial consumer protection authority or the Competition Bureau (the federal enforcer of consumer law in Canada).

Your legal position when cancelling

You are entitled to cancel your Rad TV subscription immediately, effective at the end of your current billing cycle. Rad TV must honor this cancellation without asking for justification, charging a penalty fee, or imposing a waiting period. If you signed up through Apple's App Store or Google Play, Apple and Google are also bound by their own refund and cancellation policies, which may offer additional protections (such as refunds within 14 days of purchase for unused subscriptions).

Should Rad TV refuse to cancel your subscription or continue charging after you've submitted a cancellation request, Yafee recommends documenting your cancellation confirmation and filing a dispute with your credit card issuer or bank. Many Canadian banks and credit card companies will reverse charges if you report that a company ignored a cancellation request. If the amount is substantial or the company is unresponsive, you can escalate to your provincial consumer protection agency or the Competition Bureau, which investigates deceptive billing practices.

How to cancel Rad TV across all platforms

Your cancellation process depends on where you originally subscribed; follow the correct method for your situation to ensure the cancellation is processed and your renewal stops.

Cancel Rad TV via the website

If you signed up directly through Rad TV's website and your payment is processed by Rad TV (not through an app store), use this method.

1. Visit rad.tv/account and sign in with your email address and password.
   • If you cannot remember your password, click the "Forgot password" link and reset it via email before proceeding.
2. Navigate to your subscription or billing section on your account dashboard.
   • This section may be labeled "Subscription", "Billing", "Plans", "Premium", or "Account settings".
3. Locate the "Edit Subscription" or "Manage Subscription" button and click it.
   • A dropdown menu or new page will display your current plan and renewal date.
4. Select "Cancel Subscription" from the available options.
   • Rad TV may prompt you to answer a brief survey about why you're leaving; this feedback is optional and does not affect your cancellation.
5. Confirm your cancellation when the system prompts you.
   • Your subscription will remain active until the end of your current billing cycle, at which point it will not renew.
6. Save your cancellation confirmation email from Rad TV.
   • Screenshot or print this confirmation and store it securely; you'll need proof if an unwanted charge appears after cancellation.

Cancel Rad TV via apple's app store

If you subscribed through an iPhone, iPad, or Apple device using the Rad TV app, you must cancel through Apple's subscription management system, not through Rad TV's website.

1. Open the Apple App Store app on your iPhone, iPad, or Mac.
   • On Mac, you may also access this via System Settings under "App Store".
2. Tap or click your account profile picture in the upper right corner.
   • Select "Subscriptions" from the menu that appears.
3. Find Rad TV in your active subscriptions list and tap it.
   • The subscription details screen will display your renewal date and pricing.
4. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple will ask you to confirm; you may be offered a discounted renewal or a chance to continue-these are optional.
5. Confirm the cancellation by tapping "Confirm" when prompted.
   • Your subscription will remain active through the end of your current billing period and will not renew.
6. Take a screenshot of the confirmation screen showing "Subscription Cancelled" or similar language.
   • This screenshot serves as your proof of cancellation with Apple.

Cancel Rad TV via google play

If you subscribed through a Samsung, Android, or Pixel device using Google Play, you must cancel through Google's subscription management system.

1. Open the Google Play Store app on your Android device.
   • Alternatively, visit play.google.com in a web browser on a computer.
2. Tap or click your profile icon (typically in the upper right corner).
   • Select "Payments and subscriptions" or "Manage subscriptions" from the menu.
3. Tap "Subscriptions" to view your active subscriptions.
   • Locate Rad TV in the list.
4. Tap Rad TV to open its subscription details page.
   • The page will show your renewal date and any available refund options.
5. Tap "Cancel subscription" at the bottom of the page.
   • Google may ask why you're cancelling; this is optional feedback.
6. Confirm your cancellation by tapping "Yes, cancel subscription" when prompted.
   • Your subscription will end at the close of your current billing cycle and will not renew.
7. Save a screenshot showing your subscription status as "Cancelled".
   • Keep this proof in case you need to dispute a charge later.

Refunds and what to expect after cancellation

Understanding Rad TV's refund policy helps you know whether you'll recover any unused subscription fees and what timeline to expect.

When Rad TV will and won't refund

Rad TV charges for your subscription in advance at the start of each billing cycle. Once your payment is processed, Rad TV does not issue refunds for unused portions of the month. This means that if you cancel on the first day of your billing cycle, you will not receive a refund for the remaining 29 or 30 days-your subscription remains active until the renewal date passes.

If you cancelled through Apple's App Store or Google Play, you may be eligible for a refund within 14 days of your initial purchase (this applies to first-time or renewal purchases). To request an App Store refund, visit reportaproblem.apple.com and select "I'd like a refund". For Google Play, visit support.google.com/googleplay and submit a refund request. Yafee recommends submitting refund requests as soon as possible; Apple and Google typically process them within 5-7 business days.

What happens to your account after cancellation

After your cancellation takes effect (at the end of your current billing cycle), your Rad TV account will be deactivated. You will lose access to all Premium and Premium+ features, including ad-free viewing, sideloading, and AI credits. Your account data, uploads, and preferences may be deleted after a retention period (Rad TV's privacy policy outlines this timeframe). If you wish to re-subscribe in the future, you will need to create a new account or re-activate your existing account and agree to the current terms of service.

Monitoring your bank account after cancellation

After your cancellation is confirmed, monitor your credit card or bank statements for the next 1-2 billing cycles to ensure Rad TV does not continue charging you. If an unexpected charge appears after your cancellation confirmation date, contact your bank or credit card issuer immediately and reference your cancellation confirmation email. Most financial institutions will reverse unauthorized charges within 10 business days if you report them promptly. Yafee advises keeping your cancellation confirmation email for at least six months in case you need proof of cancellation.

Common mistakes to avoid when cancelling

Cancellation confusion is common, but a few precautions will ensure your request is processed correctly and you're not charged again.

Mistake 1: cancelling through the wrong platform

If you subscribed through Apple's App Store, cancelling through Rad TV's website will not stop Apple from charging you each month. Conversely, if you signed up directly on Rad TV's website, cancelling through the App Store does nothing. Verify where you originally subscribed by checking your credit card statement or email receipts, then follow the corresponding cancellation steps in this guide.

Mistake 2: assuming cancellation takes effect immediately

Cancellation on most platforms takes effect at the end of your current billing cycle, not immediately. If you cancel on the 15th of a 30-day cycle, you will have access until the 30th. If you need immediate access removal or have a security concern, contact Rad TV support directly and request manual account suspension; however, this does not prevent your next renewal charge unless the cancellation is also processed in your account settings.

Mistake 3: failing to save your confirmation

Many users click "Cancel" and assume the job is done, only to discover weeks later that Rad TV continued charging. Save your cancellation confirmation email, screenshot, or reference number immediately. If no confirmation arrives within 24 hours, log back into your account and verify that your subscription status shows "Cancelled" or "Inactive".

Mistake 4: not checking your email for confirmation

Rad TV will send a cancellation confirmation to your registered email address. If this email does not arrive within 24 hours, check your spam or promotions folder and add [email protected] to your email contacts to ensure future messages reach your inbox. If you still cannot locate a confirmation, log into your account and take a screenshot showing your subscription as cancelled, then save it.

Pricing overview and plan comparison

Before finalizing your cancellation, review Rad TV's pricing and features to confirm you're not paying for a tier you've outgrown-or to decide if a downgrade makes more sense than cancellation.

If cost is your primary concern, downgrading to Premium may be sufficient. If you're not using the platform at all, cancellation is the right choice. Yafee's team has helped thousands of consumers evaluate whether to downgrade or cancel based on their actual usage patterns-don't hesitate to review your account history to see when you last logged in.

Contacting Rad TV if cancellation fails

If you've followed these steps and your cancellation was not processed, or if Rad TV continues to charge you after you submitted a cancellation request, contact the company directly.

Rad TV's mailing address for formal cancellation requests

If you require a formal, documented cancellation request (for example, to establish proof for a payment dispute), send a letter by tracked mail to Rad TV's parent company, Little Star Media, Inc. Address your letter as follows:

Little Star Media, Inc.
[Principal place of business address]
Canada

In your letter, include your full name, email address, subscription tier (Premium or Premium+), the date you wish the cancellation to take effect (end of current billing cycle), and a request for written confirmation. Send this letter by registered mail with proof of delivery (in Canada, Canada Post's "Xpresspost with Proof of Delivery" service is recommended). Keep a copy for your records and save the tracking number and proof of delivery receipt.

Escalation to canadian consumer authorities

If Rad TV ignores your cancellation request or refuses to stop charging you after 30 days, you may file a complaint with your provincial consumer protection ministry or the Competition Bureau of Canada. The Competition Bureau investigates unfair business practices, including failure to honour cancellation requests and deceptive billing. You can file a complaint online at competitionbureau.gc.ca or call 1-800-348-5358.

Yafee recommends documenting every step: your cancellation request date, confirmation emails, screenshots of your account status, and copies of any charges that appeared after cancellation. This evidence strengthens your complaint and increases the likelihood of a successful resolution.

Checklist for successful Rad TV cancellation

Use this checklist to confirm you've completed every step and protected yourself against future charges.

Summary and next steps

Cancelling your Rad TV subscription is straightforward when you follow the correct procedure for your subscription platform. Whether you signed up through Rad TV's website, Apple's App Store, or Google Play, you have a legal right under Canadian consumer protection law to cancel at any time without penalty. Your subscription will remain active through the end of your current billing cycle, after which it will not renew.

Document your cancellation confirmation immediately, monitor your bank statements, and escalate to your provincial consumer authority or the Competition Bureau if Rad TV ignores your cancellation request. Yafee has guided thousands of Canadian consumers through subscription cancellations and disputes, and our framework prioritizes your legal protections and peace of mind. If you encounter resistance or unexpected charges, contact us or file a formal complaint with the relevant authority-you have strong legal standing in Canada, and these agencies act on consumer complaints quickly.

Save this guide and share it with others who need to cancel Rad TV. Your cancellation confirmation is proof of your intent, and combined with this legal framework, you're fully protected against future unwanted charges.