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Frequently asked questions
Cancel Social Boost: The Right Way
How to cancel Social Boost and protect your money in canada
What Social Boost is and why you might want to cancel
Social Boost is a third-party social media growth service that promises to increase your followers and engagement through managed campaigns and subscription plans. The service operates across multiple web domains and billing channels, meaning you may be paying through a website subscription, an app store, or a direct merchant account depending on how you signed up.
Whether Social Boost has failed to deliver results, you have found a better alternative, or you simply want to reduce your subscription costs, cancelling should be a straightforward process. At Yafee, we help Canadian consumers understand their rights and take control of unwanted subscriptions. The core challenge is that Social Boost operates on multiple platforms-each with different cancellation rules, refund policies, and response times. This guide walks you through every method available, the legal traps to avoid, and your rights as a Canadian consumer under federal and provincial law.
Why cancelling matters: protect your budget immediately
Social Boost charges either C$28.00 per month or C$245.00 annually, depending on your plan. If you are not seeing measurable results or have forgotten about the subscription, you are losing money every renewal cycle. Cancelling immediately stops future charges and prevents overdraft surprises or unexpected credit card declines. The sooner you act, the sooner you regain control of your budget.
The core problem: multiple platforms, multiple cancellation rules
Social Boost does not operate as a single unified service. Depending on where you signed up-socialboost.agency, socialboost.co, Apple App Store, or Google Play-you will follow completely different cancellation steps. One platform may require email contact. Another permits instant cancellation through your account dashboard. A third may impose barriers to cancellation. Research conducted by Yafee shows this fragmentation is where consumers lose time and money. Understanding which platform holds your subscription is your first critical step.
Your consumer rights in canada: know your legal leverage
Canadian consumer protection law gives you real power when dealing with subscription services, and understanding that power puts you in control.
The 14-day cooling-off period and how it protects you
Under the Competition Act (federal) and provincial consumer protection statutes-including Ontario's Consumer Protection Act, British Columbia's Business Practices and Consumer Protection Act, and Alberta's Fair Trading Act-you have the legal right to cancel most distance contracts, including online subscriptions, within 14 days of purchase without penalty or justification. This cooling-off period applies across Canada and is a foundational consumer protection. If Social Boost failed to disclose this right clearly at the point of sale, that failure itself may constitute a violation. If you purchased within the last 14 days, you have a statutory right to a full refund regardless of what Social Boost's terms state.
Undelivered service and false advertising claims
If Social Boost made specific performance guarantees-follower counts, engagement rate increases, timeline commitments-and failed to deliver, you have grounds to dispute charges under consumer protection statutes. Canadian law protects consumers against misrepresentation and breach of contract. Document every promise made at signup and compare it against what you actually received. Screenshots, emails, and screenshots of promised versus actual metrics strengthen any refund claim or credit card dispute (also called a chargeback).
Your legal position when Social Boost refuses to cooperate
If Social Boost refuses to cancel or issue a refund after a good-faith request, escalate to your provincial authority. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, contact Consumer Protection BC. In Alberta, file a complaint with the Fair Trading Act enforcement team. In Quebec, the Office of the Protecteur du consommateur handles disputes. Keep copies of every cancellation request, refusal email, and communication. These documents become your proof if you need to file a formal complaint, request a chargeback through your credit card company, or pursue recovery through small claims court. Yafee recommends retaining all evidence for at least 12 months.
Cancellation methods by platform: step-by-step for each option
Social Boost operates across four distinct platforms, and you must cancel on the exact platform where you subscribed.
Cancel via email to [email protected]
Email is the primary cancellation method Social Boost accepts and is faster than postal mail.
- Open your email client and compose a new message to [email protected]
- Include the following details in the subject line or body:
- Your account email address
- Your subscription plan name (e.g., "Starter," "Pro," or "Enterprise")
- Your subscription start date (visible in your account or confirmation email)
- A clear statement: "I request immediate cancellation of my Social Boost subscription effective today"
- Your preferred refund method (credit card refund, account credit, or bank transfer if applicable)
- Send the email and retain a copy for your records
- Expect a response within 3 to 5 business days
- If you receive no response within 7 days, escalate by sending a second email marked "Follow-up: Cancellation Request" and reference your original email date
Cancel via postal mail to the registered address
Postal mail is slower and less preferred, but it creates a documented paper trail and works if email contact fails.
- Print or handwrite a letter on plain paper containing:
- Your full name
- Your account email address
- Your subscription plan name
- Your subscription start date
- The date you are sending the letter
- A clear request: "I hereby request cancellation of my Social Boost subscription, effective immediately, and demand a full refund of all charges made within the past 14 days"
- Mail the letter via Canada Post Xpress Post or Signature Confirmation to:
WeWork
524 Broadway
New York, NY 10012
United States - Request a delivery confirmation receipt from the postal clerk
- Allow 10 to 14 business days for delivery and processing
- If you do not receive a cancellation confirmation email within 21 days of posting, contact your credit card company or bank to dispute the charge
Cancel through your app store account (Apple app store or google play)
If you subscribed through Apple or Google, you must cancel through those platforms, not directly through Social Boost.
For apple app store subscribers:
- Open the Apple App Store app on your iPhone, iPad, or Mac
- Tap your account icon (top right) and select "Subscriptions"
- Find "Social Boost" in the list and tap it
- Tap "Cancel Subscription" and follow the on-screen prompts
- Apple will send a cancellation confirmation email within minutes
- Your subscription will end at the next renewal date unless you paid annually, in which case you may be eligible for a pro-rata refund if you cancel within 14 days of purchase
For google play subscribers:
- Open the Google Play app on your Android device
- Tap your profile icon (top right) and select "Payments and subscriptions"
- Select "Subscriptions"
- Find "Social Boost" and tap it
- Tap "Cancel subscription" and confirm
- Google will send a cancellation confirmation email within minutes
- Your subscription will end at the next renewal date
Refund policy and what you can realistically expect
Social Boost's refund eligibility depends on how long you have been a subscriber and which cancellation method you use.
| Time since purchase | Refund eligibility | Action required |
|---|---|---|
| 0 to 14 days | Full refund (statutory right) | Request refund via email or postal mail immediately |
| 15 to 30 days | Partial refund (pro-rata, if service failed) | Request refund and provide evidence of non-delivery or misrepresentation |
| 31+ days | No refund (subscription cancels at next renewal) | Cancel immediately to stop future charges |
| Annual plan within 14 days | Full refund | Cancel via email or postal mail with proof of purchase date |
| Annual plan after 14 days | Partial refund (pro-rata for unused months) | Submit refund request with calculation and request pro-rata credit |
Refunds typically process within 5 to 10 business days if Social Boost approves your request. If you subscribed through Apple App Store or Google Play, the refund issues from Apple or Google, not directly from Social Boost. Yafee advises checking your app store purchase history to confirm the exact purchase date, as this date determines your cooling-off eligibility.
What to do after cancellation: protect yourself
Once you have submitted your cancellation request, your responsibility does not end-you must verify the cancellation was processed and stop future charges.
Verify your cancellation was processed
- Check your email (including spam folders) for a cancellation confirmation from Social Boost, Apple, or Google within 5 to 7 business days
- Log into your Social Boost account (if still accessible) to confirm the "Active" subscription status has changed to "Cancelled"
- Check your app store subscription list to confirm Social Boost no longer appears
- Note the cancellation confirmation date and reference number if provided
Monitor your bank statements and credit card
- Review your statement from the date of cancellation through the next 45 days
- If a charge appears after your cancellation date, take a screenshot and document the transaction number
- Contact your credit card company or bank immediately to report the unauthorized charge and request a dispute (chargeback) if necessary
- Your bank will typically refund the disputed amount within 24 to 48 hours, pending investigation
If you cancel an annual subscription mid-term
Many services credit unused months as account credit rather than issuing a cash refund. If you prefer a cash refund, specify this in your cancellation request. Under Canadian consumer protection law, you have the right to request a refund in your original payment method if the service fails to deliver promised results.
Pricing breakdown: understand what you are paying
Social Boost offers two billing models in Canada.
| Plan | Monthly cost | Annual cost | Best for |
|---|---|---|---|
| Starter | C$28.00 | C$245.00 (saves C$91) | Small accounts testing the service |
| Pro | C$58.00 | C$520.00 (saves C$176) | Established accounts seeking growth |
| Enterprise | Custom quote | Custom quote | Agencies and brands |
Annual subscriptions appear cheaper per month but lock you into 12 months of charges. If you are uncertain about Social Boost's effectiveness, pay monthly first-the 14-day cooling-off period applies to annual plans, but after 14 days, you forfeit the right to cancel without cause. At Yafee, we counsel consumers to test services on monthly terms until they are confident in the value.
Common mistakes that delay or block your cancellation
Many cancellation requests fail not because of legal obstacles, but because consumers make procedural errors. Understanding these traps now saves you weeks of frustration.
Mistake 1: sending cancellation requests to the wrong email address
Social Boost routes cancellation emails to [email protected]. Emails sent to support@, contact@, or other addresses may never reach the cancellation team and can languish unread. Always use the official email address and include the words "cancel" and "subscription" in your subject line to ensure the message is routed correctly.
Mistake 2: failing to include your account details
If your cancellation email does not include your account email, subscription plan name, and start date, Social Boost cannot locate your account and cannot process the request. Take 60 seconds to gather these details from your confirmation email or account dashboard before sending your cancellation request.
Mistake 3: cancelling through the wrong platform
If you subscribed through Apple App Store, cancelling through the Social Boost website will not work. You must cancel through the app store itself. Yafee advises checking your original confirmation email or payment statement to identify the billing channel, then cancel on that exact platform.
Mistake 4: not requesting a refund explicitly
Asking to "cancel my subscription" is not the same as asking for a refund. Social Boost may interpret cancellation as permission to continue charges until the next renewal, then stop. Explicitly state: "I request cancellation effective immediately and demand a full refund of all charges incurred within the past 14 days."
Mistake 5: deleting your cancellation confirmation email
If Social Boost later claims they never received your cancellation request, your confirmation email is your evidence. Archive every cancellation-related email for at least 12 months. If a dispute arises, this proof allows you to pursue a chargeback or file a complaint with your provincial consumer protection authority.
Reasons to keep or cancel Social Boost: a comparison
Before cancelling, consider whether the service actually deserves a second chance or whether cancellation is the right move.
| Keep Social Boost if: | Cancel Social Boost if: |
|---|---|
| You have seen measurable follower or engagement growth in 30 days | You have seen no growth or declining engagement after 30 days of active use |
| Your engagement rate increased by at least 15% month-over-month | Social Boost made promises (specific follower counts, engagement rates) that it failed to deliver |
| Your cost per follower is lower than paid advertising on the platform | Your cost per follower exceeds paid advertising rates |
| You are within your first 14 days and want to test further | You are within your first 14 days and have not seen meaningful activity |
| Your account requires monthly ongoing growth to meet business goals | You want to focus on organic growth or run your own paid campaigns instead |
If you have used Social Boost for fewer than 14 days and are not satisfied, cancellation is legally risk-free. Take action now.
How yafee can help you take control
Cancelling an unwanted subscription should not require a law degree or weeks of back-and-forth emails. At Yafee, we have helped thousands of Canadian consumers navigate subscription cancellations, dispute charges, and recover refunds from services that fail to deliver. Our platform guides you through each platform-specific cancellation process, tracks your request, and escalates to the appropriate provincial authority if the company refuses to cooperate.
Visit Yafee.com to access our full cancellation guides for Social Boost and hundreds of other services. Whether you need help drafting a cancellation email, understanding your refund rights, or filing a chargeback dispute, Yafee connects you with the tools and information you need to act with confidence.
Your money, your control. Cancel Social Boost today on Yafee.
Contact information and final checklist
Use this checklist to ensure your cancellation is complete and your refund is processed.
- ☐ Identify which platform holds your subscription (website, Apple App Store, or Google Play)
- ☐ Gather your account email, plan name, and subscription start date
- ☐ Send a cancellation request to [email protected] (email method) or via postal mail (see address below)
- ☐ Save a copy of your cancellation request and any confirmation email
- ☐ Monitor your bank and credit card for unauthorized charges for 45 days
- ☐ If refund does not appear within 10 business days, contact your credit card company or bank to dispute the charge
- ☐ If Social Boost refuses to refund, file a complaint with your provincial consumer authority (Ontario: Ministry of Government and Consumer Services; British Columbia: Consumer Protection BC; Alberta: Fair Trading Act enforcement)
Postal mail address for Social Boost:
WeWork524 Broadway
New York, NY 10012
United States
Email cancellation address: [email protected]
Yafee has guided Canadian consumers through thousands of subscription cancellations and disputes. Your legal rights under the Competition Act, provincial consumer protection statutes, and your credit card company's dispute process are on your side. Cancel today, verify the cancellation, and protect your budget going forward.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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