Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Kinemaster, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Kinemaster in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Kinemaster
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Kinemaster subscription with zero hassle
1
Fill in the form
Give us your details and those of your Kinemaster subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Kinemaster. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Kinemaster refuses your cancellation.
Frequently asked questions
Cancel Kinemaster: The Right Way
How to cancel Kinemaster and keep your edited videos intact
Understanding Kinemaster and your subscription options
Kinemaster is a mobile and web-based video editing platform that lets you layer clips, apply effects including chroma key, add motion graphics, and export professional-quality content. The free version includes basic editing with a watermark on exports. When you subscribe to Kinemaster Premium, you unlock watermark-free rendering, access to premium assets, cloud storage through KineCloud, and an ad-free editing environment.
In Canada, your subscription costs between $7.99 and $51.99 CAD depending on your billing platform and cycle. If you have decided to cancel-whether you edit less frequently, found an alternative tool, hit a budget constraint, or discovered unexpected charges-you have clear legal rights under the Consumer Protection Act, R.S.O. 1990 and equivalent provincial legislation. Yafee specializes in guiding Canadian consumers through cancellation with precision and confidence, ensuring you understand your legal position at every step.
When you might cancel Kinemaster
You may cancel if your usage has dropped, you prefer desktop editing software, or you located a free alternative that meets your creative needs. You might also cancel if you enrolled in a trial that auto-renewed without explicit consent, discovered billing errors, or no longer value the premium features relative to the monthly charge.
The key legal principle in Canada is that you have the unconditional right to cancel any continuous service contract within a reasonable timeframe and without penalty once your current billing period concludes. Cancelling stops future charges immediately; you retain premium access through the end of your current billing cycle.
Kinemaster pricing in canada
Your cancellation decision often hinges on understanding what you are actually paying.
| Plan | Price (CAD) | Billing cycle | Key features |
|---|---|---|---|
| Monthly Premium (Kinemaster direct) | $7.99 | Monthly | No watermark, unlimited assets, 10 GB cloud storage |
| Annual Premium (Kinemaster direct) | $51.99 | Yearly | Same features; saves approximately $43 versus monthly |
| Monthly Premium (iOS App Store) | $8.99 | Monthly | Premium assets, no watermark, ad-free editing |
| Annual Premium (iOS App Store) | $44.99 | Yearly | Premium access, no watermark |
| Monthly Premium (Google Play) | $7.99 | Monthly | Premium assets, cloud storage, no ads |
| Free version | $0 | N/A | Basic editing, watermarked exports |
Check your email receipt to confirm your billing source. If you subscribed through the Apple App Store or Google Play Store, those platforms handle your cancellation, not Kinemaster directly. If you signed up on Kinemaster's website, you cancel there. This distinction is crucial: using the wrong cancellation method leaves your subscription active and charges continue.
Your consumer rights under canadian law
Canada's Consumer Protection Act and provincial equivalents (including Ontario's Consumer Protection Act, 2002) grant you explicit rights over subscription services. This legal framework protects you even if Kinemaster's terms attempt to impose stricter conditions.
Your legal position
You have the unconditional right to cancel any continuous service subscription. Under Ontario Regulation 221/13 and comparable provincial rules, a seller cannot condition cancellation on a penalty, fee, or requirement to provide a reason. The seller must provide you with a simple, no-cost cancellation mechanism. You must receive confirmation of cancellation in writing or electronically within a reasonable timeframe-typically within two business days.
Furthermore, if Kinemaster auto-renewed your subscription without your express informed consent (for example, a free trial that rolled into paid access without a clear opt-in), you may be entitled to a refund of the unauthorized charge. The enforcement body in your province is the Consumer Protection Act branch of your provincial Attorney General's office. In Ontario, this is the Ministry of Government and Consumer Services. If Kinemaster refuses to honour your cancellation or refund claim, you can file a complaint with this authority at no cost.
What the law requires Kinemaster to do
Kinemaster must supply you with clear cancellation instructions before you pay. They must acknowledge your cancellation request promptly and stop charging you no later than your next scheduled billing date. They cannot require you to phone a number or mail a form; digital cancellation must be available. Once you cancel, they must confirm the cancellation in writing (email qualifies) and detail your final billing date and any refund process.
Consequently, if Kinemaster makes cancellation deliberately difficult-hiding the option in settings, demanding you email customer service with a reason, or continuing to charge you after you request cancellation-this breaches consumer law and you have grounds for a formal complaint and potential refund.
How to cancel Kinemaster on iOS and iPadOS
If you subscribed through the Apple App Store, you must cancel through Apple's subscription management system, not through Kinemaster.
Step one: open settings on your iPhone or iPad
Unlock your iOS or iPadOS device and tap the Settings app (grey icon with white gears).
Step two: access your apple ID and subscription menu
- Tap your name and photo at the top of the Settings menu.
- Tap Subscriptions.
- On older iOS versions (iOS 12 or earlier), tap iTunes and App Store, then tap your Apple ID at the top, select View Apple ID, and tap Subscriptions.
Step three: locate Kinemaster in your active subscriptions list
Scroll through the list of active subscriptions and find Kinemaster. Tap it to open the subscription details.
Step four: tap cancel subscription
On the Kinemaster subscription screen, tap the Cancel subscription button. If you are in a free trial, the button will read Cancel free trial. Apple will ask you to confirm your choice and may offer a discounted renewal rate; disregard this and confirm cancellation by tapping again.
Step five: confirm and receive confirmation
You will see a message confirming that your subscription has been cancelled and auto-renewal is disabled. Apple typically sends you an email confirmation within minutes. Your premium access continues until the end of your current billing period. Do not delete the Kinemaster app from your device-deleting the app does not cancel your subscription and is unnecessary.
How to cancel Kinemaster on android (Google play store)
If you subscribed via Google Play Store on an Android phone or tablet, Google handles your billing and you must cancel through Google Play.
Step one: open the google play store app
On your Android device, tap the Google Play Store app (colourful triangle icon).
Step two: access your account menu
- Tap your profile icon in the top-right corner (circle with your initial or photo).
- Tap Manage your Google Account.
- Tap the Payments and subscriptions tab (or Subscriptions if available directly).
Step three: find and select Kinemaster
Under Active subscriptions, locate Kinemaster and tap it.
Step four: tap cancel subscription
On the subscription details screen, tap Cancel subscription. Google Play will ask you to confirm; select Cancel subscription again to finalize.
Step five: confirmation and final access
You will receive an on-screen confirmation and a confirmation email from Google Play within hours. You retain premium features until the last day of your current billing cycle. Cancellation is effective immediately for future billings.
How to cancel Kinemaster if you subscribed directly on the website
If you signed up for Kinemaster Premium on kinemaster.com or another Kinemaster-owned domain and paid by credit card or PayPal, you must cancel through your Kinemaster account.
Step one: log in to your Kinemaster account
Visit the Kinemaster website and log in with your email address and password. If you do not recall your password, click Forgot password and follow the email reset link.
Step two: navigate to account or subscription settings
- Look for a menu icon (three horizontal lines, called a hamburger menu) or your profile icon in the top-right corner.
- Tap or click Account, Preferences, Settings, or Subscription.
- The exact label varies; look for wording related to your account or billing.
Step three: locate the subscription management section
Find the section labelled Subscription, Premium, Billing, or Plan. This section displays your current plan, next billing date, and payment method.
Step four: select cancel or downgrade
Tap the Cancel subscription, Cancel membership, or Downgrade button. Some platforms use Manage plan; if you see this, tap it and select Cancel from the options.
Step five: confirm cancellation
You may be asked to select a reason for cancellation; this is optional and does not affect your right to cancel. Confirm your cancellation choice. You should receive an email confirmation within one business day confirming that your subscription has ended and your next billing date.
What happens after you cancel Kinemaster
Cancellation is not an abrupt cut-off; you retain your premium access through the end of your paid period.
Your access during the notice period
After you cancel, you keep full premium functionality-no watermarks, unlimited cloud storage, and ad-free editing-until the last day of your current billing cycle. For example, if you are on a monthly plan and cancel on the 10th of the month, your premium access lasts until the end of that month (typically the 30th or 31st). If you are on an annual plan, you have premium access for the full remaining year unless you request an early refund.
Access after your billing period ends
On the day after your final paid period ends, Kinemaster automatically reverts you to the free version. You retain all your saved projects and editing history; you simply lose the premium perks (watermark reappears on exports, ads return, cloud storage reduces to free tier limits). Your videos and project files do not delete.
Re-subscribing in the future
You can re-subscribe to Kinemaster at any time by visiting the app or website and purchasing a new subscription plan. Your previous projects and account data remain linked to your email address.
Refunds after cancellation
In accordance with Canadian consumer protection law, you are entitled to a refund in specific circumstances.
Automatic refund eligibility
You qualify for a full or partial refund if your subscription was auto-renewed without your express informed consent. For example, if a free trial automatically converted to a paid subscription without a clear opt-in prompt or if you were charged after you believed you cancelled, you have grounds for a refund. Contact Kinemaster's customer support or your payment processor (Apple, Google, your credit card company) and request a refund, citing unauthorized auto-renewal or duplicate charges.
Refunds requested within 30 days
Most payment processors and subscription platforms honour refund requests within 30 days of the charge. If you cancelled and paid during this window, request a refund from your payment provider first. If your subscription was through Apple or Google, they often refund automatically on request; if through Kinemaster directly, contact their support team with your invoice number and request a refund for cancellation within 30 days of the charge date.
Escalation if Kinemaster refuses
If Kinemaster or your payment processor denies your refund claim, file a complaint with your provincial consumer protection authority. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, contact the Office of the Registrar of Mortgage Brokers or the provincial Consumer Protection BC. In Quebec, contact Office of the Protecteur du consommateur. Provide your invoice, cancellation confirmation, and a clear explanation of why you believe the charge was unauthorized. The consumer protection authority can issue a formal ruling and compel a refund.
Common mistakes when cancelling Kinemaster
You are not alone if you have struggled with subscription cancellations; millions of Canadian consumers face similar hurdles. Understanding these pitfalls protects you from unintended charges and wasted effort.
Deleting the app instead of cancelling the subscription
The single most common mistake is uninstalling or deleting Kinemaster from your device and assuming the subscription cancels automatically. It does not. Deleting the app only removes the software from your phone or tablet; your subscription account and billing authorization remain active. You will continue to be charged monthly or yearly until you cancel through the subscription menu (Apple, Google, or Kinemaster's website). Always cancel the subscription first, then delete the app if you wish.
Contacting the wrong company
If you subscribed through Apple App Store or Google Play Store, contacting Kinemaster's customer support to cancel will not work; Apple and Google control your billing and cancellation. Conversely, if you paid Kinemaster directly on their website, emailing Apple Support will not cancel your subscription. Check your receipt to confirm your billing source, then cancel through the correct platform.
Ignoring cancellation confirmation
After you cancel, keep your confirmation email. If charges appear after the final billing period, you have proof that you cancelled. This document is essential if you need to dispute a charge with your credit card company or file a complaint with a consumer protection authority.
Assuming the cancellation took effect immediately
Cancellation stops future charges but does not revoke your current paid access. If you cancel today and your next billing date is three weeks away, you still have premium access for those three weeks. This is your legal entitlement; you paid for this period and it does not refund automatically. Plan your cancellation timing accordingly if you prefer to stop access sooner.
Choosing between cancelling and keeping Kinemaster
Before you cancel, weigh the true value of your subscription against your editing habits and budget.
| Reasons to keep Kinemaster Premium | Reasons to cancel |
|---|---|
| You edit videos at least once a week and value professional quality | You edit sporadically and the free version meets your needs |
| You need cloud storage for collaboration and backup | You use a desktop editor or alternative mobile app for most projects |
| Watermark-free exports are essential for client work or social media presence | You discovered duplicate charges or billing errors not yet resolved |
| Premium assets and chroma key features accelerate your creative workflow | Your budget has tightened and premium video editing is no longer a priority |
| You signed up for an annual plan and break the cost per use into cents | You subscribed to a trial that auto-renewed without clear consent |
| Kinemaster is your primary editing tool and you rely on it professionally | You have switched to a competitor (Adobe Premiere Rush, CapCut, PowerDirector) that you prefer |
If you remain uncertain, Yafee recommends pausing your subscription for one to two months rather than cancelling outright. Some subscription platforms offer pause options that prevent charges without permanently cancelling your account. Check your subscription settings on Apple, Google, or Kinemaster's site to see if a pause option is available. This gives you time to rediscover the value before committing to cancellation.
Step-by-step checklist for cancelling Kinemaster
Use this checklist to ensure you cancel correctly and retain records of your action.
- Confirm your billing source. Check your email receipt or invoice to determine whether you subscribed through Apple App Store, Google Play Store, or Kinemaster's website directly.
- Take a screenshot of your current subscription details. On Apple, Google, or Kinemaster's account page, take a screenshot showing your plan, next billing date, and price. This becomes your proof of subscription if you later dispute a charge.
- Cancel through the correct platform. Use the cancellation steps outlined above for your billing source (iOS, Android, or website).
- Confirm cancellation in writing. Save the confirmation email or on-screen message that states your cancellation is complete and your next billing date.
- Download or backup your projects (optional). If you have important video projects, export or backup them before your premium access expires. Kinemaster's free version retains your projects, but exporting beforehand ensures you have a copy on your device or cloud storage outside Kinemaster.
- Mark your calendar for the final billing date. Note the date your premium access ends. On the following day, log back into Kinemaster to confirm you have been downgraded to the free version.
- Check your next billing statement. Once your billing cycle closes, verify that no new charge appears on your credit card or bank statement. If a charge occurs after your paid period ends, contact your payment processor immediately.
- File a complaint if necessary. If Kinemaster continues to charge you after cancellation, contact your payment processor's dispute team and file a complaint with your provincial consumer protection authority, including your cancellation confirmation and billing statements.
When to contact customer support and how to escalate
In most cases, you do not need to contact Kinemaster to cancel; you can do it yourself through Apple, Google, or the website. However, in certain situations, support intervention is necessary.
When support contact is helpful
Contact Kinemaster customer support if you subscribed directly on their website and cannot find a cancellation button in your account settings. Contact them if you are charged after your cancellation is confirmed. Contact them if you believe you were billed for a free trial without consent and want them to refund the charge before escalating to your payment processor or a consumer authority.
How to escalate if support does not respond
If Kinemaster's customer support does not respond within 7 business days or refuses to honour your cancellation or refund request, file a formal complaint with your provincial consumer protection authority. Your complaint should include your cancellation confirmation, billing statements, copies of emails to support, and a clear description of the issue. The consumer authority will investigate and may compel Kinemaster to issue a refund or correct billing errors.
Kinemaster's cancellation and contact information
Kinemaster's registered developer information is available through the Apple App Store and Google Play Store. If you need to contact the company by mail (for formal notice or dispute purposes), use registered mail with acknowledgment of receipt (raccomandata A/R in international postal systems) sent to the address listed in the app's metadata. However, in Canada, your first step should always be cancellation through Apple, Google, or your Kinemaster web account, followed by escalation to your provincial consumer protection authority if needed.
Yafee has guided thousands of Canadian consumers through subscription cancellations on SaaS platforms like Kinemaster. Our process is straightforward: confirm your billing source, follow the correct cancellation path, document your confirmation, and escalate if charges persist. You have full legal protection under the Consumer Protection Act. Yafee ensures you understand your rights and execute your cancellation with confidence. If you encounter resistance or unexpected charges, Yafee's legal framework guides you directly to your provincial enforcement body. Cancel today, retain your videos and project history, and regain control of your subscription spending.