Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Anytrans, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Anytrans in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Anytrans
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Anytrans subscription with zero hassle
1
Fill in the form
Give us your details and those of your Anytrans subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Anytrans. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Anytrans refuses your cancellation.
Frequently asked questions
Cancel Anytrans: The Right Way
How to cancel Anytrans and reclaim your money as a canadian consumer
What Anytrans is and why you might want to leave
Anytrans (by iMobie) is a desktop and mobile software platform that enables you to transfer, back up, and manage data across iOS and Android devices. The service operates on subscription and one-time purchase models, offering flexibility in how you pay. Whether you've migrated to cloud-based alternatives, discovered built-in device backup features, or simply no longer require the functionality, you deserve a clear path to cancellation and refund.
Understanding what Anytrans offers
Anytrans provides tools for transferring files between smartphones and computers, backing up your device data, and restoring lost information. The software supports unlimited iOS devices on most plans and runs on both Windows and Mac computers. You can subscribe monthly, commit to an annual plan, or make a one-time lifetime purchase depending on your usage needs.
Why canadian consumers cancel Anytrans
Cancellation reasons vary: you may have switched to native cloud backup services, found free alternatives built into your devices, encountered software compatibility issues, or determined you no longer need the functionality. At Yafee, we recognize that cancellation isn't failure-it's a decision to redirect your money toward solutions that serve you better.
Your consumer rights when cancelling Anytrans in canada
Canadian consumer protection laws grant you specific rights when purchasing software and digital services, including those bought directly from the vendor's website.
What the consumer protection act guarantees you
Under Canada's federal and provincial Consumer Protection Acts, you have the right to cancel a distance purchase-any transaction completed online, by phone, or by email-within 14 calendar days without penalty or justification. This protection applies to Anytrans purchases made through the iMobie website. You're entitled to a full refund within 30 days of your cancellation request, minus only non-recoverable costs if they're explicitly disclosed upfront.
Your legal position: If Anytrans software is defective, misrepresented, or fails to match its advertised functionality, you can invoke remedies under your province's Sale of Goods Act. These protections exist alongside Anytrans's own refund guarantees and often provide stronger consumer footing. Document everything: your purchase confirmation, screenshots comparing advertised features to what you received, and copies of all support communications. Yafee recommends maintaining this documentation throughout your cancellation process.
Anytrans's stated refund guarantee
Anytrans advertises a 60-day money-back guarantee for most purchases made directly through its website and a 7-day guarantee for 1-month subscriptions. These windows exceed the statutory 14-day right, but they don't replace your legal entitlements-they work alongside them. Keep in mind that purchases through Apple's App Store or Google Play are governed by those platforms' own refund policies, which override Anytrans's stated terms.
Anytrans pricing and subscription plans in canadian dollars
Understanding your current plan and its cost helps you identify the correct refund pathway and calculate your recovery amount.
| Plan type | Price (CAD approximate) | Billing cycle | Refund window |
|---|---|---|---|
| 1-month subscription (1 PC, unlimited iOS devices) | $48 | Monthly auto-renewal | 7 days |
| 1-year subscription (1 PC, unlimited iOS devices) | $54 | Annual auto-renewal | 60 days |
| One-time purchase (1 PC, unlimited iOS devices) | $81 | Lifetime access | 60 days |
| Premium multi-device (3 PCs, unlimited iOS devices) | $130 | Annual auto-renewal | 60 days |
Annual and lifetime plans offer the longest refund windows and represent better value for long-term users. Monthly subscriptions provide flexibility but shorter protection periods. Prices shown are approximate conversions from USD; your actual charge depends on current exchange rates and your payment method.
When you should cancel Anytrans
Evaluate whether cancellation aligns with your circumstances and your window for refund eligibility.
Cancel Anytrans if you fall into these categories
- You purchased within the 14-day statutory cancellation window and changed your mind.
- You're within Anytrans's 60-day money-back guarantee (annual or lifetime purchase) or 7-day guarantee (monthly subscription).
- The software is defective, doesn't work as advertised, or fails to perform its core functions.
- You've switched to an alternative backup or file-transfer solution.
- You received an unsolicited renewal charge and want a refund.
- You discover cheaper or more comprehensive alternatives that better suit your needs.
Consider keeping Anytrans if
- You use it regularly for device management and the software performs reliably.
- You've already exceeded the refund window and no refund is available.
- You own multiple iOS or Android devices and rely on its cross-platform functionality.
- You've invested time in learning its interface and integrating it into your workflow.
How to cancel Anytrans step by step
Follow this procedure to submit your cancellation request to iMobie and secure your refund within the required timeframe.
Step 1: verify your purchase details and refund eligibility
Confirm the date you purchased Anytrans and check whether you're within the applicable refund window. If you bought the software more than 60 days ago (or 7 days for monthly plans), you may still have statutory rights under the Consumer Protection Act within 14 days of purchase. Locate your purchase confirmation email from iMobie-it will contain your order number, purchase date, and the plan type you selected.
Step 2: gather documentation and evidence
Collect the following before you contact iMobie:
- Your purchase confirmation email and order number.
- Your account login credentials or email address associated with your Anytrans account.
- Screenshots showing what you're paying for versus what the software delivers (if you have a complaint about functionality or misrepresentation).
- Any support tickets or emails exchanging with iMobie support, including their responses.
- Payment confirmation showing the transaction amount and date from your credit card or banking app.
Step 3: compose and send your cancellation email to iMobie support
Contact iMobie support at [email protected] with a professional, clear request. Use this template as your guide:
Subject: Cancellation request and refund for Anytrans (Order #[your order number])
Dear iMobie Support,
I request cancellation of my Anytrans account and a full refund for my purchase made on [purchase date]. My order number is [order number]. I am within the [60-day / 14-day / 7-day] refund period. Please process this refund to my original payment method within 30 days as required under Canadian consumer protection law. Thank you for your prompt attention.
Send this email from the address associated with your account. Keep a copy of your sent message and the timestamp.
Step 4: follow up if you don't receive a response within 5 business days
iMobie support should acknowledge your request within 2 to 5 business days. If you receive no response, send a follow-up email referencing your original message and order number. Include the phrase "in accordance with the Consumer Protection Act" to signal your awareness of your legal rights. Yafee recommends keeping detailed records of every communication.
Step 5: submit a formal cancellation notice by registered mail if email fails
If iMobie does not respond to your email within 7 days or denies your refund without valid cause, send a formal cancellation notice by registered mail with proof of delivery. Address your letter to:
iMobie Inc.
Customer Service Department
[Registered address for iMobie Canada or head office]
In your letter, cite the Consumer Protection Act of your province, state your purchase date, order number, and the reason for cancellation. Request a refund to your original payment method within 30 days. Keep the registered mail receipt as proof of delivery-this creates a legal record that strengthens your position if you need to escalate to a consumer protection authority.
Step 6: disable auto-renewal and revoke access to your payment method
While your cancellation request is processing, stop Anytrans from charging you again. Log into your iMobie account, navigate to account settings, and disable auto-renewal for any active subscription. If you cannot access your account or if auto-renewal settings aren't available, contact your credit card issuer or bank and request they block future charges from iMobie. This prevents additional charges while your refund is being processed.
Timeline and what to expect after cancellation
Understanding the refund timeline helps you track your money and know when to escalate if necessary.
Expected refund timeline
| Action | Timeline | What to do if delayed |
|---|---|---|
| Email cancellation request sent | Day 0 | Keep timestamp and copy of email |
| iMobie support response expected | 2-5 business days | Send follow-up email if no reply |
| Refund processed to your account | 5-30 days from approval | Check with your bank; funds may take 3-5 more days to appear |
| Refund appears in your bank account | 30-35 days total | Contact your bank if funds don't appear; request transaction reference |
| Escalation to consumer authority (if needed) | After 30 days with no refund | File complaint with your provincial consumer protection office |
What happens to your account after cancellation
Once iMobie processes your cancellation, your access to the software may be suspended immediately or at the end of your billing cycle, depending on your plan. You will no longer receive updates or customer support. Your account data and any backups you created remain on iMobie's servers unless you request deletion. Contact support if you need to retrieve files or wipe your account entirely before access is terminated.
Refund and payment recovery process
Your refund follows a specific legal timeline and may involve your bank or credit card company if Anytrans delays payment.
How Anytrans issues refunds
Anytrans returns refunds to your original payment method-the credit card, debit card, or PayPal account you used to purchase. The company does not issue refunds as store credit or alternative payment methods unless you explicitly agree. Processing time from iMobie's approval to your bank account varies: refunds typically appear within 5 to 30 business days, depending on your financial institution's processing speed.
What to do if your refund doesn't arrive
If 30 days pass since iMobie approved your refund and the money hasn't appeared in your account, contact your bank or credit card issuer. Provide them with your order confirmation, the email approval from iMobie, and the expected refund amount. Your bank can initiate a trace to locate the refund. Yafee advises keeping all refund correspondence in a single folder for easy retrieval during this process.
Reversing unauthorized charges
If Anytrans charges you after you've requested cancellation, contact your credit card issuer or bank within 60 days of the unauthorized charge and request a chargeback. Provide them with your cancellation request email and the duplicate charge. Your bank will investigate and reverse the charge while iMobie responds. You may also file a complaint with your provincial consumer protection authority for unauthorized billing.
Common mistakes to avoid when cancelling Anytrans
Cancellation is straightforward, but these missteps can delay your refund or weaken your legal position.
Mistake 1: waiting too long to request cancellation
The 14-day statutory right and Anytrans's 60-day guarantee both have hard deadlines. Delaying your request risks losing your automatic refund eligibility. If you're unhappy, contact support immediately. Yafee reminds customers that the sooner you act, the stronger your position.
Mistake 2: cancelling only in-app or through the software, not via email or registered mail
Anytrans may not process cancellations submitted through the app or website portal. Always email [email protected] or send a formal letter to create an auditable record. In-app requests leave no proof of your cancellation intent, making it difficult to escalate if the company denies your refund.
Mistake 3: deleting your account without confirming your refund first
Deleting your account erases your access to order history and communication records. Request your refund, wait for approval, and only delete your account after the refund clears your bank account.
Mistake 4: not documenting your communication
Take screenshots of every email you send and receive from iMobie. Save confirmation of read receipts if your email client supports them. If you escalate to a provincial consumer protection authority, you'll need this documentation as evidence.
Mistake 5: paying fees to third-party cancellation services
You do not need to hire a cancellation service to cancel Anytrans. You can manage this yourself free of charge by following the steps above. Services that charge fees to cancel subscriptions add unnecessary cost to your recovery.
When to escalate: contacting your provincial consumer protection authority
If Anytrans refuses your refund, ignores your cancellation request for more than 30 days, or violates your consumer rights, escalate your complaint to your provincial government.
Filing a complaint with your provincial consumer protection office
Each Canadian province maintains a consumer protection authority that investigates complaints and enforces consumer law. Identify your province and contact its office:
- Ontario: ServiceOntario Consumer Protection Branch.
- British Columbia: Consumer Protection BC.
- Alberta: Fair Trading Act Administration, Service Alberta.
- Quebec: Office of the Protecteur du consommateur.
- Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador: Provincial Consumer Protection offices.
When you file a complaint, provide your order number, purchase date, copies of your cancellation email, Anytrans's response (or lack thereof), and proof of the charge. The authority will contact iMobie and attempt to mediate. If mediation fails, they may pursue enforcement action. Yafee recommends filing within 60 days of the denied refund for the strongest legal position.
Comparing Anytrans to alternative file transfer and backup solutions
Before you finalize your cancellation, consider whether an alternative better suits your needs at lower cost.
| Solution | Cost (CAD/year) | Key features | Best for |
|---|---|---|---|
| Anytrans (1-year plan) | $54 | Cross-device file transfer, backup, device management | iOS and Android users managing multiple devices |
| Google Drive (free + 100 GB paid) | $0-$20 | Cloud backup, file sync, cross-platform access | Users seeking affordable cloud backup for documents and media |
| iCloud+ (50 GB to 2 TB) | $18-$108 | Native iOS backup, device sync, iCloud Mail | Apple ecosystem users with native device integration |
| Microsoft OneDrive (free + 100 GB paid) | $0-$20 | Cloud storage, Windows integration, file sharing | Windows users and Microsoft Office subscribers |
| AnyTrans competitor: Syncios | $40-$60 | File transfer, backup, phone management | Budget-conscious users seeking similar functionality |
If you're cancelling because you've found a cheaper alternative or prefer cloud-based solutions, these options may suit you. Google Drive and iCloud+ offer native integration with your devices and eliminate the need for desktop software. Yafee recognizes that Anytrans serves a specific audience, but many users find built-in backup features sufficient for their needs.
Checklist for a successful Anytrans cancellation
Use this checklist to ensure you complete every step and protect your refund claim.
- Confirm your purchase date and refund window (14 days statutory, 60 days for Anytrans guarantee).
- Gather purchase confirmation, order number, and payment proof.
- Compose a clear cancellation email and send it to [email protected].
- Keep a copy of your sent email and timestamp.
- Wait 2 to 5 business days for iMobie's response.
- If no response, send a follow-up email on day 7.
- Disable auto-renewal in your account settings or contact your bank to block future charges.
- Document all communications (screenshots, copies of emails).
- Track refund status in your bank account after 5 business days from approval.
- If refund is delayed beyond 30 days, contact your bank to initiate a trace.
- If Anytrans refuses without cause, file a complaint with your provincial consumer protection office.
Final thoughts: making your cancellation official
Cancelling Anytrans is a straightforward process when you follow the correct legal and procedural steps. Canadian consumer protection law gives you powerful rights: a 14-day statutory cancellation period, a 30-day refund timeline, and access to provincial enforcement authorities if the company refuses your request. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover their money by documenting every step and understanding their legal position before contacting the vendor.
Email [email protected] with a clear, professional cancellation request, include your order number and purchase date, and keep copies of everything. If iMobie doesn't respond within a week, escalate to your provincial consumer protection office. Your money is recoverable within 60 days of purchase, and your legal rights back up your request. Yafee stands ready to help you navigate cancellation and refund disputes with confidence and clarity.
Contact information for submitting cancellation requests:
Email: [email protected]
Reference your order number and request the cancellation and refund be processed within 30 days as per the Consumer Protection Act.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Anytrans?
Join over 30,000 users who already trust us.