Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Allstays, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Allstays in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Allstays
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Allstays subscription with zero hassle
1
Fill in the form
Give us your details and those of your Allstays subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Allstays. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Allstays refuses your cancellation.
Frequently asked questions
Cancel Allstays: The Right Way
How to cancel Allstays and protect your subscription rights in canada
What Allstays is and why you might cancel
Allstays is a subscription-based RV and camping application that provides access to over 37,000 campgrounds across North America, complete with offline maps, road hazard alerts, low-clearance warnings, and RV-friendly waypoint data. You can purchase Allstays Pro through the Apple App Store, Google Play, or directly on the Allstays website, with monthly, quarterly, and annual billing options available. The service is designed for recreational vehicle owners and outdoor enthusiasts who need reliable campground discovery and route planning tools.
Your reasons for cancellation vary. You may use the app infrequently, prefer a competing service, or find the recurring monthly charge no longer aligns with your budget. Whatever your situation, Yafee is here to guide you through the cancellation process with clarity and precision, ensuring you understand your rights under Canadian consumer protection law and avoid common billing traps.
Understanding Allstays pricing in canadian dollars
Allstays bills in US dollars and converts your payment to Canadian dollars at the prevailing exchange rate on your transaction date. The following table outlines the three plan tiers:
| Plan type | Price (USD) | Billing cycle | Monthly cost | Best for |
|---|---|---|---|---|
| Pro Monthly | $9.99 USD | Monthly | $9.99 | Casual users or trial period |
| Pro Quarterly | $19.99 USD | Every 3 months | $6.66 | Moderate users |
| Pro Annual | $34.99 USD | Every 12 months | $2.91 | Frequent campers (best value) |
The annual plan offers the lowest per-month cost, but Allstays' standard policy does not provide prorated refunds if you cancel partway through your billing cycle. This makes understanding your cancellation window and timeline essential before you commit to any plan.
When to cancel Allstays
Cancel immediately if you discover an unauthorized charge or if you no longer use the app's features regularly. Discontinue your subscription if you have switched to a competing service such as FreeRoam or Campendium, or if the monthly fee no longer fits your camping frequency or budget. Early cancellation prevents additional charges from accumulating. Yafee recommends cancelling as soon as you have made your decision, because every additional billing cycle represents real money out of your account.
Your legal position under canadian consumer protection law
As a Canadian consumer purchasing a digital subscription service, you are protected by federal and provincial consumer protection legislation, regardless of whether Allstays is a US-based company.
Consumer protection act and auto-renewal rules
Under the federal Consumer Protection Act and parallel provincial legislation in your jurisdiction (such as Ontario's Consumer Protection Act or British Columbia's Business Practices and Consumer Protection Act), all auto-renewing subscriptions must meet strict consent and disclosure requirements. Specifically, the company must provide you with clear, plain-language disclosure of the terms before you authorize payment, obtain your explicit informed consent, and send you a reminder before each renewal cycle.
Furthermore, you have the right to cancel your subscription without penalty at any time during your billing period. The company cannot require you to continue paying for the remainder of your contract term as a condition of cancellation. Yafee emphasizes that these protections apply to all subscription services, including software as a service (SaaS) products like Allstays.
Your rights if Allstays refuses to cancel or continues charging
If Allstays refuses your cancellation request or continues charging your payment method after you have cancelled, you can file a formal complaint with the Competition Bureau (the federal enforcement body responsible for consumer protection law in Canada) or your provincial consumer protection authority. In Ontario, that authority is the Ministry of Government and Consumer Services; in British Columbia, it is the Consumer Protection BC office. These agencies can investigate the company's practices and compel them to refund unauthorized charges.
Additionally, you retain the right to dispute the charge with your credit card company or bank by initiating a chargeback, which reverses the transaction and protects your funds while the dispute is investigated. Document all communications with Allstays-including confirmation emails, cancellation receipts, and screenshots-because you may need this evidence to support your complaint or chargeback claim.
How to cancel Allstays based on your subscription platform
Cancellation steps differ depending on where you purchased your subscription: through Apple, Google Play, or the Allstays website directly. Identify your platform and follow the corresponding procedure.
Cancel Allstays on iPhone via apple app store
If you subscribed through the Apple App Store, you must cancel through the Settings app on your iPhone, not within the Allstays app itself. Apple handles all subscription management for App Store purchases.
- Open the Settings app on your iPhone or iPad.
- This icon resembles a gear and is typically located on your home screen.
- Tap your Apple ID name or photo at the top of the Settings menu.
- If you are signed into multiple Apple accounts, ensure you tap the correct profile.
- Select Subscriptions from the menu.
- You will see a list of all active subscriptions tied to your Apple ID.
- Locate and tap Allstays from the subscription list.
- If you do not see Allstays, scroll down or use the search function.
- Tap Cancel Subscription.
- A prompt will ask you to confirm your cancellation reason (optional).
- Confirm the cancellation by tapping the final confirmation button.
- Apple will display a cancellation receipt immediately on your screen.
Take a screenshot of the cancellation confirmation screen and save it to your device or email it to yourself. Yafee recommends retaining this proof indefinitely, as it protects you if any charges appear on your account after cancellation. Your access to Allstays Pro will end at the conclusion of your current billing period; you will not lose access mid-cycle.
Cancel Allstays on android via google play
Android users manage subscriptions through the Google Play Store app. You cannot cancel directly within the Allstays app on Android devices.
- Open the Google Play Store app on your Android phone or tablet.
- This icon typically resembles a multicoloured triangle.
- Tap your profile icon in the top right corner.
- This opens a dropdown menu with account options.
- Select Payments and subscriptions.
- You will see a summary of your active and past subscriptions.
- Tap Subscriptions.
- All active subscriptions linked to your Google Play account appear here.
- Find and tap Allstays.
- If Allstays does not appear, ensure you are viewing active subscriptions only.
- Tap Cancel subscription or Unsubscribe.
- Google Play will ask for a cancellation reason (optional) and display a final confirmation.
Google Play will send you a cancellation confirmation email within minutes. Keep this email in your records. Your Allstays subscription will remain active until the end of your current billing period, after which you will lose access to Pro features.
Cancel Allstays if you subscribed directly on their website
If you purchased Allstays Pro directly through the Allstays website (not through Apple or Google), you must contact Allstays customer support by email or registered mail to request cancellation. The company does not provide an automated self-service cancellation option for web-based subscriptions.
- Locate the Allstays customer support contact information.
- Check the Allstays website footer, Help section, or account settings page for a support email address.
- Compose an email to Allstays support with the subject line "Subscription cancellation request."
- Include your full name, email address, and the phone number associated with your account.
- State clearly: "I request that my Allstays Pro subscription be cancelled effective immediately" (or specify your preferred end date).
- Send the email and request a cancellation confirmation receipt.
- This creates a paper trail and protects you if disputes arise later.
- Alternatively, send a registered letter with receipt (raccomandata A/R) if you require proof of delivery.
- Use the payment mailing address provided on your Allstays invoice or account statement.
- Include the same information as the email: your name, account email, and explicit cancellation request.
- Monitor your account and credit card for the next 30 days.
- Confirm that no further charges appear after your cancellation is processed.
Yafee advises that when contacting Allstays directly, save all correspondence, including email headers and timestamps. If the company does not respond within 5 business days or refuses your cancellation request, escalate the complaint to the Competition Bureau or your provincial consumer authority, citing the company's failure to honour your cancellation rights under the Consumer Protection Act.
What happens after you cancel Allstays
Understanding what occurs after cancellation removes ambiguity and allows you to plan your camping needs accordingly.
Access and timing after cancellation
Once you cancel, your Allstays Pro subscription ends at the conclusion of your current billing cycle. You retain full access to all Pro features-offline maps, campground data, alerts-until that date arrives. You will not be refunded for the unused portion of your current billing period. On the day after your billing cycle ends, you will be downgraded to the free tier (if Allstays offers one) or lose access entirely, depending on the app's architecture.
If you cancel mid-month but your billing period runs for 30 days, you will keep access for the remainder of those 30 days. Yafee advises planning your cancellation strategically: if you will not camp again for several months, cancel immediately rather than allowing another cycle to charge.
Reactivating your subscription later
If you reactivate your Allstays subscription after cancelling, you will be treated as a new subscriber and will need to select your plan and authorize payment again. Any saved preferences or custom maps may or may not persist, depending on whether Allstays archives your account data. Contact Allstays support before cancelling if you wish to preserve specific account information.
Refund policy and non-refundable charges
Allstays' standard refund policy does not provide prorated refunds for cancellations mid-cycle. This means if you cancel on day 10 of a 30-day billing period, you forfeit the remaining 20 days of service without receiving a refund or credit.
When you may qualify for a refund under canadian law
Although Allstays' terms may state that charges are non-refundable, Canadian consumer protection law provides exceptions. You have the right to demand a full refund if:
- The company charged you without obtaining your clear, informed consent (as required by the Consumer Protection Act).
- The company failed to send you a renewal reminder before charging you (as mandated by federal auto-renewal rules).
- The charge was unauthorized or fraudulent.
- The service was not provided as described or was materially defective during your billing period.
- The company refuses to accept your cancellation request.
If any of these circumstances apply, your contractual non-refund clause is overridden by consumer protection law. File a complaint with the Competition Bureau or your provincial authority, and they can compel Allstays to refund the disputed charge. Yafee emphasizes that company terms cannot contradict statutory consumer protections.
Common cancellation mistakes to avoid
You are not alone in encountering pitfalls during subscription cancellation. Awareness of these traps protects your wallet and reduces frustration.
Deleting the app instead of cancelling the subscription
Many users delete the Allstays app from their phone and assume the subscription has ended. It has not. Deleting an app terminates only the software on your device; your subscription remains active in the background, and charges will continue to hit your credit card every billing cycle. You must follow the cancellation steps outlined above (through Settings on Apple, or through Google Play on Android) to truly terminate the subscription.
Cancelling during a free trial without confirming the date you enter the paid period
If you started with a free trial, note when the trial ends and the paid subscription begins. Many users cancel believing they are still in the free period, only to discover they were charged days earlier when the trial expired. Check your account settings now to see your exact trial end date and paid period start date. Cancel before the trial expires if you do not want to be charged.
Ignoring cancellation confirmations or failing to save proof
After you cancel, save every confirmation email, screenshot, or receipt that the platform provides. If a charge appears on your account weeks or months later and you cannot produce proof of cancellation, the company can claim the cancellation never went through. Your documentation becomes essential evidence if you file a dispute with your bank or file a complaint with the Competition Bureau.
Failing to check your credit card or bank statement after cancellation
After you cancel, monitor your account for 30 to 60 days to confirm no further charges appear. If a charge does appear post-cancellation, contact your bank or credit card company immediately and initiate a chargeback. Yafee recommends checking your statement within one week of your stated cancellation date to catch problems early.
Comparison of Allstays versus similar camping subscription services
If you are considering alternatives or simply want to understand how Allstays compares, the following table outlines key competitors in the RV and camping niche:
| Service name | Monthly cost (CAD) | Key features | Cancellation method |
|---|---|---|---|
| Allstays | ~$13-15 CAD | 37,000+ campgrounds, offline maps, hazard alerts | App store or direct email |
| FreeRoam | ~$12-16 CAD | Community-sourced camps, road trip planning | In-app or email |
| Campendium | ~$5-8 CAD | Crowdsourced reviews, filtering, community forums | In-app or account settings |
| iExit | Free (plus ad-supported) | Highway exit information, truck stops, basic services | N/A (free service) |
Each service targets different camping styles and budgets. If you are switching to a competitor, ensure the new service meets your feature requirements before you finalize your Allstays cancellation.
Your checklist before and after cancellation
Use this checklist to ensure you complete every step correctly and protect your account and billing:
- Before cancellation: Log into your Allstays account and confirm your current plan type (monthly, quarterly, or annual) and next billing date.
- Before cancellation: Back up any custom maps, saved waypoints, or preferences you wish to keep (contact support if unsure how).
- Identify your platform: Confirm whether you subscribed through Apple App Store, Google Play, or the Allstays website.
- Follow the correct cancellation steps: Use the procedure that matches your platform, not a generic method.
- Save your cancellation proof: Screenshot or email confirmation, cancellation receipt, or registered letter tracking number.
- Verify the cancellation date: Note exactly when your subscription will end (typically end of current billing cycle).
- Check your account post-cancellation: One week after cancellation, log in and verify that your subscription status shows as "cancelled" or "inactive."
- Monitor your payment method: For 60 days after cancellation, review your credit card or bank statement for any residual charges.
- File a complaint if needed: If unauthorized charges appear after cancellation, contact the Competition Bureau or your provincial consumer authority within 6 months.
Contact information and escalation addresses
If Allstays refuses to cancel your subscription or continues charging after you have cancelled, use the following official channels to lodge a formal complaint and seek redress.
Competition bureau (federal authority)
File a complaint online or by mail to the Competition Bureau, which enforces the Consumer Protection Act across Canada:
- Website: www.canada.ca/competition
- Email: [email protected]
- Phone: 1-800-348-5358
- Mailing address: Competition Bureau, 50 Victoria Street, Gatineau, QC K1A 0C9
Provincial consumer protection authorities
Your provincial government also has a consumer protection office. Contact the relevant authority for your province:
- Ontario: Ministry of Government and Consumer Services (1-800-889-9768)
- British Columbia: Consumer Protection BC (1-888-564-9963)
- Alberta: Fair Trading Act Administration (780-427-2406)
- Quebec: Office du protecteur du consommateur (1-800-265-0220)
- Other provinces: Contact your provincial Attorney General or Consumer Affairs ministry.
Your bank or credit card company
If Allstays continues to charge you after cancellation, contact your financial institution immediately and request a chargeback. Provide your bank with all cancellation documentation and evidence of unauthorized charges. Your bank can reverse the charge within 6 months of the transaction.
Final steps and moving forward
Cancelling Allstays is straightforward once you identify your subscription platform and follow the correct procedure. Your rights under Canadian consumer protection law ensure that you can cancel at any time, and that the company must honour your cancellation request without imposing penalties or continuing to charge your account.
Yafee has helped thousands of consumers navigate subscription cancellations, disputes with SaaS providers, and recovery of unauthorized charges by providing clear legal guidance and step-by-step procedures. If you have any questions about your cancellation or believe Allstays has violated your consumer rights, visit Yafee.com for additional resources, or escalate your complaint to the Competition Bureau using the contact information provided above. Your account security and financial protection are paramount-act promptly if you discover any post-cancellation charges or refusal to cancel on your Allstays subscription.