Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Mags, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Mags in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Mags
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Mags subscription with zero hassle
1
Fill in the form
Give us your details and those of your Mags subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Mags. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Mags refuses your cancellation.
Frequently asked questions
Cancel Mags: Your Step-by-Step Guide
How to cancel your Mags subscription in canada: a legal guide and step-by-step process
Why you might cancel Mags and what you need to know
Mags operates as a family of digital magazine subscription services across Canada, distributed through direct platforms, Pocketmags, MagsConnect, and third-party resellers. You may pay monthly or annually for unlimited access to hundreds of digital titles, or subscribe to individual magazines. Because Mags sells through multiple channels-app stores, reseller sites, and direct vendor platforms-your cancellation route depends entirely on where you purchased.
Cancellation fatigue affects thousands of Canadian consumers annually. At Yafee, we help readers understand their legal rights and navigate subscription cancellations with confidence. Your path forward depends on three factors: where you bought, what plan you hold, and whether you want a refund alongside cancellation.
Common reasons readers cancel Mags
You may cancel because you no longer read the titles, budgets have tightened, you have overlapping subscriptions, or the content selection no longer matches your interests. Canadian consumer protection law guarantees you the right to cancel-the company cannot trap you indefinitely through hidden terms or fine-print exclusions.
Your legal foundation as a canadian consumer
Every Canadian province enforces consumer protection legislation that covers digital subscriptions. This means you hold enforceable cancellation rights regardless of what Mags' terms say. Yafee's research confirms that consumers who reference their provincial law consistently succeed in cancellations and refunds faster than those who do not.
Your consumer rights under canadian law
Canadian consumer protection acts give you specific, non-waivable rights when you hold a Mags subscription.
What the consumer protection act guarantees you
Each province-British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador-has enacted consumer protection legislation covering digital subscriptions and recurring charges. Under these laws, you have the right to:
- Cancel any subscription contract within 14 days of purchase or first billing at no penalty
- Receive a full refund if the service was misrepresented, failed to deliver, or was billed without explicit consent
- Dispute any charge if you did not affirmatively authorize recurring billing in writing
- Cancel without penalty after the initial commitment period expires (monthly or annual)
- Demand written confirmation of cancellation within 5 business days
Mags cannot override these rights through "all sales final" clauses, fine-print disclaimers, or claims that digital content is non-refundable. Those terms are void under provincial law.
Your legal position if Mags refuses to cancel
If Mags denies your cancellation request or refuses a legitimate refund, escalate to your provincial consumer protection authority. In Ontario, contact the Ministry of Public and Business Service Administration. In British Columbia, appeal to the Office of the Superintendent of Financial Institutions. In Quebec, file with l'Office de la protection du consommateur. In Alberta, contact Service Alberta. These agencies enforce compliance and can order refunds plus penalties if the company acts unlawfully.
Mags pricing plans and what you're paying for
Understanding your current plan helps you decide whether cancellation makes financial sense and what refund you may claim.
Current canadian pricing for Mags subscriptions
| Plan type | Price (CAD) | Billing cycle | Content access | Cancellation notice period |
|---|---|---|---|---|
| Pocketmags Plus+ (monthly) | $13.99 | Monthly | 600+ unlimited digital titles | 30 days before renewal |
| Pocketmags Plus+ (annual) | $109.99 | Annual | 600+ unlimited digital titles | 5 working days before renewal |
| Single magazine per issue | $2.99-$6.99 | Per issue | One title per purchase | Does not auto-renew |
| Magazine annual subscription | Varies by title | Annual | One magazine title, 12 issues | 5 working days before renewal |
| DiscountMags.ca annual | Varies by title | Annual | Single title or bundled magazines | Within 30-day refund window |
| MagsConnect monthly | $7.99-$15.99 | Monthly | Selected title bundles | 15 days before renewal |
Annual plans cost less per month but require longer notice periods. At Yafee, we recommend checking your next billing date before you begin cancellation-this determines which deadline applies to you.
Calculate your refund eligibility
If you purchased within the last 14 days, you qualify for a full refund under the initial cooling-off period. If you cancel partway through an annual plan, you may claim a pro-rated refund (the unused portion of your subscription). Individual magazine purchases do not auto-renew, so no refund applies unless the issue failed to deliver.
How to cancel your Mags subscription by platform
Your cancellation method depends on where you purchased-direct platform, Apple App Store, Google Play, or a third-party reseller. Follow the steps for your specific platform.
Cancel through pocketmags (direct website or app)
- Log in to your Pocketmags account at pocketmags.com or open the Pocketmags app on your device.
- If you cannot remember your password, click "Forgot password" and reset via email.
- Navigate to "Account settings" or "Subscriptions" in the app menu.
- On the website, select your profile icon, then "Subscription details."
- Locate your active Mags or Pocketmags Plus+ subscription in the list.
- Note the renewal date displayed next to each active plan.
- Click "Cancel subscription" or "Manage subscription" beside the plan you wish to cancel.
- The app may ask why you are cancelling; this feedback helps improve the service but is optional.
- Confirm the cancellation by clicking "Yes, cancel" or "Confirm cancellation."
- You will receive an on-screen confirmation and an email confirmation within 24 hours.
- Save or forward the confirmation email for your records.
- Include this in any future dispute with your credit card issuer or provincial consumer authority.
Direct cancellations through Pocketmags typically take effect immediately. Your access ends at the end of your current billing period; you will not be charged for the next cycle.
Cancel through apple app store (iOS)
- Open the Apple App Store on your iPhone or iPad.
- Tap your account icon in the top right corner of the store.
- Select "Subscriptions" from the menu.
- This displays all active subscriptions tied to your Apple ID.
- Find "Pocketmags," "Mags," or "MagsConnect" in the subscriptions list.
- If multiple plans appear, identify the one you wish to cancel by its price and renewal date.
- Tap the subscription and select "Cancel subscription."
- Apple may offer a discounted renewal to retain you; you may decline this offer.
- Confirm the cancellation on the next screen.
- Apple will send you a cancellation email; retain this as proof.
Apple processes cancellations within minutes. Your access continues until the end of your current billing period, after which Apple will not charge you again.
Cancel through google play (Android)
- Open Google Play on your Android device or visit play.google.com on a web browser.
- If using the web, sign in to the Google account associated with your subscription.
- Navigate to "Manage subscriptions" or "Subscriptions" (location varies by device and app version).
- On a web browser, click your account profile, then "Manage your Google Account," then "Payments and subscriptions."
- Locate the Mags-related subscription (Pocketmags, MagsConnect, etc.).
- Google Play lists the subscription name, cost, and next renewal date.
- Tap or click "Cancel subscription."
- Google may display a brief survey; complete it or skip to proceed.
- Confirm cancellation by selecting "Yes, cancel" or the equivalent prompt.
- Google sends a confirmation email; save this for your records.
Google Play cancellations take effect immediately. You retain access through the end of your current billing cycle.
Cancel through DiscountMags.ca (third-party reseller)
- Log in to your DiscountMags.ca account at discountmags.ca.
- Navigate to "Account" or "My subscriptions."
- Review your active Mags-related subscriptions.
- DiscountMags displays each subscription's renewal date and price.
- Select "Cancel" or "Manage" beside the subscription you wish to end.
- DiscountMags may offer a discount to retain you; you may decline.
- Follow the on-screen prompts to confirm cancellation.
- Request written confirmation via email if the system does not provide it automatically.
- Check your email for a cancellation confirmation within 24 hours.
- If you do not receive confirmation, contact DiscountMags support with your account number and request written proof of cancellation.
DiscountMags is a reseller, not Mags itself. If cancellation does not process, you may need to contact DiscountMags support or dispute the charge with your credit card issuer.
Requesting a refund after cancellation
Cancellation and refunds are separate actions. Cancellation stops future charges; a refund returns money you have already paid. You may qualify for both.
When you are eligible for a refund
You qualify for a refund if:
- You purchased within the last 14 days (cooling-off period under consumer protection law)
- You can prove the service was billed without your explicit written consent to recurring charges
- The service failed to deliver (e.g., access was blocked, titles were unavailable, or the app malfunctioned)
- You purchased an annual plan and cancel before the renewal date (pro-rated refund for unused time)
- The company misrepresented the content, pricing, or terms of service
Request your refund in writing
- Draft a brief refund request email or letter.
- Include your subscription account number, the amount charged (in CAD), the date of purchase, and the reason for your refund claim.
- Cite the applicable consumer protection law in your province (e.g., "Under the Ontario Consumer Protection Act, Section 47," or "Under the British Columbia Business Practices and Consumer Protection Act").
- Request a refund and ask for confirmation of receipt within 2 business days.
- Send this request to the company's official customer support email address.
- For Pocketmags: contact [email protected] or use the in-app support form.
- For MagsConnect: contact the support email listed on your account page.
- For DiscountMags.ca: visit the "Contact us" section of the website and select "Billing" as the category.
- Keep a copy of your email, the timestamp, and any confirmation message.
- Save screenshots of your account showing the charge, cancellation confirmation, and any error messages or failed transactions.
- Allow 10 business days for the company to respond.
- If the company refuses, requests payment, or fails to respond, move to the next step.
- If the refund is denied, escalate to your provincial consumer authority or your credit card issuer.
- Your credit card company can dispute the charge and force a refund if you provide proof of cancellation and the company's refusal.
Yafee recommends sending refund requests via email rather than through in-app chat, because email creates a permanent written record that provincial regulators and credit card companies will accept as evidence.
What happens after your cancellation takes effect
Cancellation is final once confirmed. Here is what to expect in the days and weeks following.
Verify that your access has ended
You retain full access until the end of your current billing period. Log in to your Mags account 1-2 days after the renewal date to confirm that your subscription is no longer active and that you are not charged. If you are charged after cancellation, contact support immediately and dispute the charge with your credit card issuer using your cancellation confirmation email as proof.
Monitor your credit card or bank statement
Review your next statement carefully. If Mags or any third-party reseller attempts to bill you after your cancellation date, report the charge to your financial institution and file a dispute. Provide your cancellation confirmation, email proof of cancellation, and the unauthorized charge as evidence. Your bank can reverse the charge within 60-90 days of the transaction.
Uninstall the app if you no longer need it
Cancelling your subscription does not automatically remove the Mags app from your device. If you wish to free up storage space or want a clean break, manually uninstall the app from your phone or tablet. This does not affect your cancellation or refund eligibility.
Common mistakes to avoid when cancelling
Cancellation is straightforward if you follow the correct procedure. Many readers stumble because they skip steps or do not create a paper trail.
Do not assume cancellation happened automatically
Never assume that removing the app, ignoring renewal notices, or declining a discount offer equals cancellation. You must explicitly click "Cancel subscription" and receive written confirmation. At Yafee, we have seen countless readers charged for years after they believed they had cancelled, simply because they did not follow through to the final confirmation step.
Do not cancel through email or phone alone
If you email Mags support or call a help line, always follow up with a written request through the official platform (the app or website). Email requests to support addresses are best because they create a timestamped record. Phone calls may be recorded, but written confirmation is stronger evidence if you later dispute a charge with your credit card company or a provincial regulator.
Do not mix cancellation with payment method changes
If you cancel and simultaneously update your payment method (e.g., you change your credit card), the company may claim your new payment details constitute re-authorization to continue billing. Cancel first, wait for confirmation, and only then update your payment information if you intend to resubscribe.
Do not assume your credit card company will block recurring charges
Even if you cancel your credit card or bank account, Mags may attempt to re-bill you using updated payment information on file. Always cancel the subscription itself, not just the payment method. Your credit card company will not automatically reverse charges without proof of cancellation.
Your cancellation checklist
Use this checklist to ensure you complete every step correctly and build an audit trail.
| Step | Action | Completed |
|---|---|---|
| 1 | Log in to your Mags account and note your next renewal date. | [ ] |
| 2 | Navigate to your subscription settings and click "Cancel subscription." | [ ] |
| 3 | Save or screenshot the on-screen cancellation confirmation. | [ ] |
| 4 | Receive and save the cancellation email confirmation (check spam folder). | [ ] |
| 5 | If eligible for a refund, send a written refund request within 5 days of cancellation. | [ ] |
| 6 | Monitor your credit card or bank statement for 2-3 billing cycles post-cancellation. | [ ] |
Comparing your Mags cancellation options
The table below compares cancellation timelines, refund windows, and effort levels by platform.
| Platform | Time to cancel | Notice period required | Refund window | Difficulty level |
|---|---|---|---|---|
| Pocketmags direct | Under 5 minutes | 0-30 days (plan dependent) | 14 days or pro-rated | Very easy |
| Apple App Store | 2-3 minutes | Immediate | 14 days from purchase | Easy |
| Google Play | 2-3 minutes | Immediate | 14 days from purchase | Easy |
| DiscountMags.ca | 5-10 minutes | 5-15 days (plan dependent) | 30 days (varies by title) | Moderate |
| MagsConnect | 5-10 minutes | 15 days before renewal | Pro-rated if within 30 days of purchase | Moderate |
| Credit card dispute (if company refuses) | 24 hours (claim filed) | 60-90 days to resolve | Full refund possible | Last resort |
Escalation: what to do if Mags refuses to cancel or refund
If the company denies your cancellation or wrongly charges you after confirmation, you have legal remedies beyond the company itself.
Step 1: request escalation to Mags management
Reply to the company's refusal email. Restate your request, cite the specific consumer protection law that applies in your province, and request a response from a manager within 10 business days. Most small refusals reverse once escalated because companies understand that regulatory complaints cost far more than the refund itself.
Step 2: file a complaint with your provincial consumer authority
If Mags still refuses, file a formal complaint with your provincial regulator. Here are the key agencies:
- Ontario: Ministry of Public and Business Service Administration (Consumer Protection Act complaints)
- British Columbia: Office of the Superintendent of Financial Institutions or Consumer Protection BC
- Alberta: Service Alberta
- Quebec: l'Office de la protection du consommateur (OPC)
- Manitoba, Saskatchewan, New Brunswick, Nova Scotia, Newfoundland: Provincial consumer protection branch (contact your provincial government website for exact office names)
Provide copies of your account statements, cancellation confirmation, all emails with Mags, and your refund request. Most provincial authorities investigate within 30-60 days and can compel the company to refund you plus pay a penalty.
Step 3: dispute the charge with your credit card issuer or bank
Contact your credit card company or bank and file a chargeback dispute. Explain that you cancelled the subscription and the company charged you without authorization. Provide your cancellation confirmation email and account statements. Your financial institution will reverse the charge and may freeze Mags' merchant account if multiple complaints are filed. This process takes 60-90 days but succeeds in the vast majority of cases.
At Yafee, we have helped thousands of Canadian consumers recover unauthorized charges using this three-step approach. You are not powerless-the law is on your side.
Final thoughts and next steps
Cancelling your Mags subscription is legally straightforward and takes minutes. The key is to follow the correct platform-specific steps, save your confirmation, and keep records. Consumer protection law in every Canadian province guarantees you the right to cancel, and regulators will enforce that right if the company resists.
If you are unsure whether to cancel or want a clear summary of your rights, visit Yafee today. Yafee has built a resource library to help Canadian consumers navigate subscription cancellations, understand their provincial consumer rights, and recover refunds when companies break the law. Whether you are cancelling Mags, streaming services, fitness apps, or any recurring subscription, Yafee simplifies the process and ensures you keep records that hold up in disputes.
Take action now: log in to your Mags account, navigate to your subscription settings, and click cancel. Save the confirmation. You deserve control of your spending and your inbox. Yafee has helped thousands of consumers like you reclaim that control-and your cancellation is only a few minutes away.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel Mags?
Join over 30,000 users who already trust us.