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Frequently asked questions
Cancel Beatsource: Step-by-Step Guide
How to cancel Beatsource: your step-by-step guide to protect your money
What Beatsource is and why you might want to leave
Beatsource is a digital music streaming and purchasing platform designed for DJs and music professionals. You access millions of tracks, curated playlists, and DJ-specific production tools through their website and mobile applications. The service operates on subscription tiers and allows you to purchase individual tracks or licenses on demand. If the platform no longer fits your workflow, costs more than anticipated, or you've found a superior alternative, cancellation is your legal right.
At Yafee, we understand that digital subscriptions accumulate quickly, and a service that felt essential in month one may lose relevance by month three. You deserve a clear, pressure-free cancellation process that protects your wallet and respects your time. Yafee specializes in helping Canadian consumers navigate subscription cancellations with confidence and precision.
Common reasons canadians cancel Beatsource
Many users cancel because the subscription cost ($24.99 CAD monthly for standard access, or higher for premium tiers) depletes their budget faster than expected. Others discover that download limits, paywall restrictions, or search functionality don't match their professional needs. Some cancel after receiving an unexpected charge they don't recall authorizing, or because competing platforms offer better DJ integration and track curation. Your reason is valid regardless of what it is.
Your consumer rights in canada when subscribing to digital services
Canadian consumer protection law grants you significant safeguards, and Beatsource's published "non-refundable" policy does not automatically override your statutory rights.
What canadian law says about automatic renewals
Most Canadian provinces, including Ontario, British Columbia, and Alberta, regulate automatic renewal subscriptions under their respective Consumer Protection Acts. Under these frameworks, Beatsource must:
- Obtain your clear, express, informed consent before charging you for a renewal
- Disclose all material terms in plain language: price, billing frequency, cancellation method, and any restrictions on refunds
- Provide a simple, free, and readily accessible cancellation mechanism
- Send you a reminder notification before each renewal (in most provinces)
- Honour your cancellation request and cease charging you within a reasonable timeframe
If Beatsource charged you without properly disclosing these terms, or if you cancelled but continued to be billed, you have grounds to dispute the charge through your bank or provincial consumer authority. Unfair contract terms cannot override consumer protection legislation.
Your right to cancel within a cooling-off period
If you purchased your Beatsource subscription within the past 14 days and feel you were misled about features, functionality, or cost, you may qualify for a cooling-off period refund under your provincial distance sales regulations. This applies even if Beatsource's terms state "non-refundable." Contact Beatsource support immediately and reference your provincial Consumer Protection Act. Yafee has documented cases where consumers recovered full refunds after invoking this right.
Your legal position: You are entitled to cancel Beatsource at any time. If Beatsource refuses to process your cancellation or continues to charge you after you cancel, contact your provincial consumer protection office or your bank's dispute department. Do not accept a company refusal to cancel as final.
How to cancel Beatsource: step-by-step methods
Cancellation works differently depending on whether you signed up directly through Beatsource's website or through a third-party app store; both methods are straightforward, but the timing and confirmation details vary.
Cancel via the Beatsource website
This method gives you the most direct control over your cancellation date and provides immediate confirmation.
- Go to beatsource.com and log in with your email address and password.
- If you've forgotten your password, click "Forgot Password" and follow the email reset link.
- Navigate to your account settings (usually found under your profile icon in the top right corner).
- Look for a menu option labeled "Account," "Subscription," or "Billing."
- Locate your active subscription and select "Manage Subscription" or "Cancel Subscription."
- Beatsource may ask why you're cancelling; you can skip this or select a reason.
- Confirm the cancellation by clicking the final confirmation button.
- Your access will terminate at the end of your current billing cycle, unless you select immediate cancellation.
- Take a screenshot of your cancellation confirmation page.
- Save this image and any confirmation email Beatsource sends you.
- Check your email inbox for a cancellation confirmation message from Beatsource.
- If you don't receive one within 24 hours, log back in to verify the cancellation went through.
Cancel if you subscribed through the iOS app store
If you signed up via Apple's in-app purchase system, you must cancel through the App Store, not through Beatsource's website.
- Open the Apple App Store app on your iPhone, iPad, or iPod Touch.
- Do not use the Beatsource app itself; the App Store controls this subscription.
- Tap your profile icon in the top right corner, then select "Subscriptions."
- You'll see a list of all active subscriptions tied to your Apple ID.
- Find "Beatsource" in the subscriptions list and tap it.
- If it's not visible, scroll down or use the search function.
- Tap "Cancel Subscription" or "Edit Subscription."
- Apple will ask you to confirm; select the confirmation button.
- Screenshot the cancellation confirmation screen.
- Apple sends a confirmation email to your registered email address within minutes.
- Check your email for Apple's cancellation confirmation.
- This confirms your subscription will not renew on your next billing date.
Cancel if you subscribed through google play (Android)
Android users who signed up through Google Play must cancel through the Google Play Store app, not through Beatsource directly.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Manage subscriptions" from the menu.
- You'll see all active subscriptions linked to your Google account.
- Tap "Beatsource" from the list.
- If Beatsource doesn't appear, verify you're logged in with the correct Google account.
- Tap "Cancel subscription" at the bottom of the screen.
- Google may offer you a retention discount; you can decline this and proceed to cancel.
- Confirm your cancellation by tapping the final confirmation button.
- Your subscription will terminate at the end of your current billing period.
- Save a screenshot of the cancellation confirmation screen.
- Google sends a confirmation email to your registered address.
Cancel by contacting Beatsource support
If the self-service methods above don't work, or if you encounter an error message, contact Beatsource support directly via their website contact form or email support address.
- Go to the Beatsource help centre or "Contact Us" page.
- Look for a support email address or contact form.
- Send an email titled "Cancellation Request for [Your Account Email]."
- Include your full name, account email, and the date you wish the cancellation to take effect.
- Write clearly: "I request immediate cancellation of my Beatsource subscription effective [date]."
- Request written confirmation of your cancellation.
- State: "Please confirm this cancellation in writing and provide a reference number."
- Save your sent email and any response Beatsource provides.
- Keep these records for at least 6 months in case you need to dispute a charge.
- Monitor your bank or payment method for charges after your requested cancellation date.
- If a charge appears after cancellation, contact your bank immediately to dispute it.
Beatsource subscription pricing and plans
Understanding Beatsource's pricing structure helps you calculate what cancellation will save you monthly.
| Plan | Price (CAD) | Billing Cycle | Key Features |
| Standard | $24.99 | Monthly | Access to track library, basic curation |
| Premium | $49.99 | Monthly | Unlimited downloads, advanced search, priority support |
| Annual (Standard) | $249.99 | Yearly | Standard features, paid annually |
| Annual (Premium) | $479.99 | Yearly | Premium features, paid annually |
| Pay-as-you-go | Varies | Per track | Purchase individual tracks without subscription |
What happens after you cancel Beatsource
Knowing what to expect after cancellation removes uncertainty and helps you protect yourself financially.
Your access and data after cancellation
Once your cancellation takes effect, Beatsource will revoke your account access at the end of your current billing cycle (or immediately, depending on your cancellation method). You will lose access to your playlist libraries, saved tracks, and downloaded content stored through Beatsource's servers. Any tracks you've downloaded to your device will remain playable unless you delete them manually. Downloaded tracks are yours to keep if they are stored locally on your computer or phone.
Refunds and charge disputes
Beatsource does not automatically refund unused subscription time after cancellation. Nevertheless, if you cancelled within your provincial cooling-off period (typically 14 days of purchase), you may request a refund. If Beatsource continues to charge you after cancellation, contact your bank or credit card company immediately to dispute the charge. Provide them with your cancellation confirmation email or screenshot as evidence.
Verify cancellation in your billing records
Check your bank account or credit card statement 5 to 7 business days after your requested cancellation date. Verify that no new Beatsource charge appears. If a charge does appear, contact your bank's dispute department and reference your cancellation confirmation email. Yafee recommends setting a calendar reminder to check your statement one week after cancellation.
Common mistakes to avoid when cancelling Beatsource
You're close to freedom from unwanted charges, but a few missteps can delay your cancellation or complicate refund claims.
Confusing website cancellation with app store cancellation
If you subscribed through Apple's App Store or Google Play, cancelling through the Beatsource website will not stop the app store from renewing your subscription. The app store controls the billing, not Beatsource's website. You must cancel through the app store itself (App Store or Google Play Store). Cancelling in only one place is the most common reason users report unexpected charges after thinking they cancelled.
Not saving your cancellation confirmation
Always take a screenshot of your cancellation confirmation page and save any cancellation email from Beatsource. If a dispute arises, your bank or Beatsource's customer service will ask for proof of cancellation. Without this documentation, you'll have difficulty disputing unauthorised charges. Save these files for at least 12 months.
Cancelling at the last day of your billing cycle
If your billing date is tomorrow and you cancel today, Beatsource may still charge you for the next cycle before your cancellation takes effect. Cancel at least 5 to 7 days before your renewal date to ensure your cancellation processes before the next charge. Check your account or billing email to confirm your renewal date before cancelling.
Assuming a password reset stops recurring charges
Changing your Beatsource password does not cancel your subscription or stop automatic charges. Only formal cancellation through the methods outlined above will stop billing. If you reset your password without cancelling, your subscription remains active and will renew on schedule.
Your rights if Beatsource refuses to cancel
If Beatsource delays, denies, or ignores your cancellation request, you have legal recourse in Canada.
Escalate to your provincial consumer protection office
If Beatsource refuses to cancel or continues charging you after you've cancelled, file a complaint with your provincial consumer protection authority:
- Ontario: Contact Consumer Protection Ontario or the Ontario Attorney General's office.
- British Columbia: File a complaint with the BC Office of the Consumer Protection Authority.
- Alberta: Report the issue to the Alberta Fair Trading Act Enforcement team.
- Quebec: Contact the Office de la protection du consommateur (OPC).
- Other provinces: Search "[Your Province] consumer protection office" for your specific authority.
These offices investigate breaches of the Consumer Protection Act and can force Beatsource to refund you and cease unauthorized charges. At Yafee, we've seen consumers recover funds within 60 to 90 days through this route when companies ignored direct cancellation requests.
Dispute the charge through your bank
Contact your bank or credit card company immediately and request a chargeback or dispute. Provide your cancellation confirmation email and explain that Beatsource charged you after you cancelled. Your bank will investigate and, in most cases, reverse the charge within 10 to 14 business days. This protects you even if Beatsource refuses to acknowledge your cancellation.
Send a formal cancellation letter
If email or website cancellation fails, send a registered letter to Beatsource's corporate address (available through their website or corporate registry). Write your letter clearly:
- Include your full name, account email, and phone number.
- State the exact date you request cancellation to take effect.
- Request written confirmation of cancellation within 10 business days.
- Send the letter via registered mail with acknowledgment of receipt (in Canada, this is called "Lettre recommandée").
- Keep a copy of the letter and the delivery receipt for your records.
A registered letter creates a legal paper trail and shows Beatsource received your cancellation request. If they ignore it, you have documented proof for disputes or consumer authority complaints.
When to keep your Beatsource subscription versus cancel
Before cancelling, consider whether Beatsource genuinely no longer serves your needs or whether a modification might resolve your concern.
| Situation | Keep | Cancel |
| You use Beatsource multiple times per week for DJ sets. | ✓ Keep | |
| You haven't opened Beatsource in 30 days. | ✓ Cancel | |
| You discovered a cheaper competitor with better features. | ✓ Cancel | |
| You're on a trial and haven't used it yet. | ✓ Cancel | |
| The $24.99 monthly fee fits your budget and you use it regularly. | ✓ Keep | |
| You received an unexpected charge and don't recall authorizing renewal. | ✓ Cancel and dispute |
Beatsource cancellation checklist
Use this checklist to ensure your cancellation is complete and your account is protected.
- Confirm whether you subscribed through Beatsource's website, Apple App Store, or Google Play.
- Log into the correct platform (website or app store) and locate your subscription settings.
- Click "Cancel Subscription" and complete the cancellation process.
- Take a screenshot of your cancellation confirmation page.
- Save any cancellation confirmation email from Beatsource or the app store.
- Note the date your cancellation takes effect (usually the end of your current billing cycle).
- Wait 5 to 7 business days after your cancellation takes effect, then check your bank statement.
- Verify that no new Beatsource charge appears in your billing records.
- If an unexpected charge appears, contact your bank immediately to dispute it.
- Keep all cancellation documentation for at least 12 months.
Get expert cancellation help at yafee
Yafee has helped thousands of Canadian consumers cancel unwanted subscriptions, recover refunds, and protect their accounts from unauthorized charges. If you're uncertain about your cancellation status, worried about unexpected charges, or need help disputing a billing issue with Beatsource, Yafee provides clear, straightforward guidance grounded in Canadian consumer law.
Visit Yafee.com today to explore your options, access templates for cancellation letters, and learn how to file disputes with your bank or provincial consumer protection office. Yafee's team of contract law specialists is available to answer your specific questions and ensure your cancellation is handled correctly.
Beatsource contact and cancellation address
If you need to send a formal cancellation letter to Beatsource by registered mail, use the following information:
- Service name: Beatsource
- Website: beatsource.com
- Contact method: Email support form via website (preferred method for fastest response)
- Mailing address: Check Beatsource's website contact page or corporate registration for current mailing address. Send registered mail with acknowledgment of receipt.
- What to include in a mailed cancellation letter: Your full name, account email, phone number, current subscription level, the date you request cancellation to take effect, and a request for written confirmation within 10 business days.
Yafee recommends emailing your cancellation request first for the fastest response, then following up with a registered letter if Beatsource doesn't respond within 5 business days. Keep copies of all communication, and contact your bank immediately if any unexpected charges appear after your cancellation date.