Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Adidas Training, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Adidas Training in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Adidas Training
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Adidas Training subscription with zero hassle
1
Fill in the form
Give us your details and those of your Adidas Training subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Adidas Training. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Adidas Training refuses your cancellation.
Frequently asked questions
Cancel Adidas Training: The Complete Guide
How to cancel Adidas Training and recover your subscription fees
Understanding Adidas Training and your cancellation rights in canada
Adidas Training was a mobile fitness application that delivered guided workout videos, personalized training plans, and real-time coaching across iOS and Android devices. The service offered structured routines designed to complement Adidas's broader fitness ecosystem, including Adidas Running and AdiClub membership integration.
The critical fact you must know: Adidas discontinued the Adidas Training app on April 1, 2024. If you maintain an active subscription or recurring charges, you hold the legal right to cancel immediately and request a refund for unused services. Under the Consumer Protection Act (applicable in most Canadian provinces), you are entitled to clear cancellation procedures and fair treatment if the service provider has ceased operations. At Yafee, we help consumers like you navigate these situations with precision and confidence.
Why cancellation matters now
Because Adidas ceased updates and support for this app, you are no longer receiving the service you contracted for. Continued billing represents payment for a dormant platform. Whether you subscribed through Apple App Store, Google Play, or directly through Adidas, your cancellation rights remain the same: you can terminate immediately and pursue refunds for pre-paid periods.
Common reasons to cancel
Users cancel Adidas Training for several documented reasons: the official discontinuation as of April 2024, migration to alternative fitness platforms (Apple Fitness Plus, Peloton, or standalone apps), consolidation of overlapping subscriptions, or simply non-use. Some users discovered the app no longer functions properly post-discontinuation. Whatever your motivation, Yafee ensures you understand the exact steps required to end your subscription cleanly.
Adidas Training subscription pricing and plans
Your cancellation strategy depends partly on which subscription tier you purchased and how much you paid upfront.
| Plan | Price (CAD) | Billing cycle | Key features |
|---|---|---|---|
| Monthly Premium | $9.99 | Monthly | Full workout library, video guidance, voice coaching, personalized routines |
| Six-month Premium | $39.99 | Six months (prepaid) | Same features, approximately 33% discount per month |
| Annual Premium | $49.99 | 12 months (prepaid) | Same features, approximately 58% discount per month |
| AdiClub bundle gift | $14.99 | 3 months | Combined access to Adidas Training and Adidas Running |
If you purchased a six-month or annual plan, you paid a lump sum for a service that no longer operates. This significantly strengthens your position for a refund claim, as we explain below.
Your legal rights as a canadian consumer
Your cancellation and refund rights are rooted in specific consumer protection legislation that applies across Canada.
Consumer protection act provisions
Every Canadian province enforces a Consumer Protection Act or equivalent legislation that establishes your right to cancel subscriptions and digital services. The key principle: when a service provider ceases providing the contracted service (as Adidas did on April 1, 2024), you retain the right to terminate immediately without penalty. Furthermore, you may pursue refunds for pre-paid periods during which the service was unavailable or non-functional.
Ontario's Consumer Protection Act, 2002, for example, explicitly states that consumers may cancel a subscription service at any time. If the provider breaches the contract by discontinuing the service, your legal position strengthens further-the company has failed to deliver what you paid for. Similar protections exist in British Columbia, Alberta, Quebec, and other provinces.
Your legal position
You are entitled to: cancel your Adidas Training subscription immediately without early-termination fees or penalties; receive a refund for any pre-paid period (especially annual or six-month plans) after April 1, 2024; and escalate to your provincial consumer protection authority if Adidas refuses. The burden of proof lies with the company to demonstrate it provided the service. Since it did not, your refund claim has merit.
Enforcement bodies and escalation
If Adidas declines your refund or ignores your cancellation request, contact your provincial consumer protection office. In Ontario, that is the Ministry of Government and Consumer Services. In British Columbia, the Office of the Superintendent of Financial Institutions handles complaints. At Yafee, we recommend documenting all communications with Adidas before escalating-your provincial authority will request proof of the dispute.
How to cancel Adidas Training based on your subscription platform
Your cancellation method depends on where you set up the subscription: Apple App Store, Google Play, or direct billing through Adidas.
Cancel through apple app store (iOS devices)
If you subscribed via your iPhone or iPad, Apple manages the billing and you cancel through your Apple ID settings, not the app itself.
- Open the Settings app on your iPhone or iPad
- Do not attempt to cancel within the Adidas Training app-this often redirects to Apple ID settings anyway
- Scroll down and select Apps (on iOS 15 and later, this may appear as App Store in Settings)
- The exact label varies by iOS version
- Tap your Apple ID profile banner at the top of the screen
- You will see your name, email, or profile photo
- Select Subscriptions
- This displays all active and expired subscriptions linked to your Apple ID
- Find Adidas Training in the list and tap it
- If you do not see it, scroll down-inactive subscriptions may be listed separately
- Tap Cancel subscription or Edit subscription
- Apple will display your cancellation effective date and any remaining balance
- Confirm the cancellation
- Apple sends a confirmation email to your registered Apple ID email address
- You retain access until the end of your current billing cycle
Apple typically processes cancellations within 24 hours. Yafee advises taking a screenshot of the confirmation screen for your records, especially if you intend to request a refund.
Cancel through google play (Android devices)
Google Play subscriptions are managed through your Google Account, not within the app itself.
- Open the Google Play Store app on your Android device
- Ensure you are logged into the Google Account used for the Adidas Training subscription
- Tap the profile icon in the top right corner
- This is your account avatar or initial
- Select Payments and subscriptions
- You may need to tap Settings first, then navigate to Payments and subscriptions
- Tap Subscriptions
- This lists all active and cancelled subscriptions on your account
- Find and tap Adidas Training
- Google displays your subscription details and billing cycle
- Tap Cancel subscription
- Google may prompt you to confirm your reason (optional, but useful for feedback)
- Confirm the cancellation
- Google sends a confirmation email to your registered Google Account email
- Access ends at the conclusion of your current billing cycle
Google processes cancellations within 24 to 48 hours. Retain your confirmation email as evidence for any subsequent refund dispute.
Cancel a direct Adidas subscription (web or runtastic)
If you subscribed directly through adidas.com, the Runtastic website, or legacy Adidas accounts, you must contact Adidas customer service directly or manage your subscription through your online account portal.
- Visit the Adidas official website (adidas.ca for Canadian customers)
- Log into your Adidas account using your email and password
- Navigate to Account Settings or My Subscriptions
- This option typically appears in the account menu (top right of the page)
- Locate Adidas Training or Premium membership
- Review your current plan, billing date, and payment method
- Select Cancel subscription or Manage subscription
- Adidas will present a cancellation confirmation and effective date
- If no online cancellation option is visible, contact Adidas Customer Service
- Email: [email protected]
- Phone: 1-800-865-0256 (toll-free in Canada)
- Provide your account email, subscription plan, and request cancellation in writing
- Request written confirmation of cancellation
- Save all correspondence with Adidas for your records
Direct Adidas subscriptions may take 5 to 10 business days to process. Yafee recommends sending your cancellation request by email if you encounter resistance-email creates a documented trail that is critical if you need to escalate to a consumer protection authority.
Requesting a refund for unused service
Cancellation and refunds are separate actions. You can cancel immediately, but refunds require a separate claim.
Refund eligibility for discontinued service
Your refund claim is strongest if you purchased a six-month or annual plan after December 2023 (within six months of the April 2024 discontinuation). You paid for a service that ceased to exist. In accordance with the Consumer Protection Act, you are entitled to recover payment for services not provided. If you are a monthly subscriber, refunds are typically limited to the most recent billing cycle-unless you can demonstrate the app was non-functional for a significant period before you cancelled.
How to request a refund
- Document your subscription dates and payments
- Gather screenshots of your subscription plan, billing history, and cancellation confirmation
- Note the exact date the service became unavailable (April 1, 2024)
- Contact the payment processor first
- If you subscribed via Apple: email Apple Support at apple.com/support or use the Apple ID settings to request a refund
- If you subscribed via Google Play: file a refund request through Google Play (Settings > Support > Contact us)
- If you subscribed directly through Adidas: contact [email protected] with subject line: "Refund request: Adidas Training (discontinued April 1, 2024)"
- State your refund claim in writing
- Include: your account email, subscription plan, purchase date, and cancellation date
- Explain that the service was discontinued and no longer functional
- Reference your provincial Consumer Protection Act and your entitlement to refund for services not provided
- Request a specific refund amount (calculate this as: total paid minus days of service received before April 1, 2024)
- Allow 5 to 10 business days for response
- Most payment processors and services respond within this window
- If no response arrives, send a follow-up email marked "URGENT"
- Escalate if necessary
- If the company refuses or does not respond, file a formal complaint with your provincial consumer protection office
- Provide all documented correspondence as evidence
Yafee has helped thousands of consumers navigate refund disputes by maintaining clear documentation and understanding their legal rights. Follow the same discipline here.
What happens after you cancel
Cancellation is final, but you retain certain data rights and may experience transition issues.
Access and data after cancellation
After you cancel, your access to Adidas Training ends at the close of your current billing cycle. Consequently, you will lose access to saved workout history, personalized routines, and progress tracking within the app. Nevertheless, Adidas may retain your personal data for legal or operational reasons (typically up to 12 months). If you wish to delete your account entirely, contact Adidas customer service and request account deletion in addition to subscription cancellation.
Transition to alternative fitness platforms
Popular alternatives include Apple Fitness Plus (integrates with your iPhone and Apple Watch), Peloton Digital, Nike Training Club (free tier available), and YouTube-based fitness channels. At Yafee, we recommend trialling a replacement app before cancelling to avoid service gaps. Some platforms offer free trials or freemium tiers that can bridge your transition.
Common mistakes to avoid during cancellation
Cancellation is straightforward, but small oversights can delay refunds or leave charges active.
Attempting to cancel within the app
The most frequent error: users open Adidas Training and look for a cancellation option within the app itself. The app does not include this function. You must cancel through your payment method (Apple, Google, or Adidas directly). Cancelling within the app does nothing and leaves your subscription active, resulting in continued charges.
Failing to document your cancellation
Always screenshot or save the cancellation confirmation email. If a dispute arises later (e.g., Adidas claims you never cancelled, or charges continue), this evidence protects you. Without proof, the burden falls on you to demonstrate cancellation-and companies are often skeptical.
Not requesting a refund separately
Cancelling your subscription does not automatically trigger a refund. You must submit a separate refund request, especially for annual or six-month plans. Many users assume cancellation includes a refund and never follow up, forfeiting their money.
Ignoring the discontinuation date
Some users cancelled before April 1, 2024, believing the service would continue. It did not. If you cancelled early, you may still have grounds for a refund if you can demonstrate the service became non-functional afterward. Contact Adidas or your payment processor to explain the timing.
Checklist for a successful cancellation
Use this reference to confirm you have completed every step.
| Task | Completed | Deadline |
|---|---|---|
| Identify your subscription platform (Apple, Google, Adidas) | ☐ | Today |
| Log into your account and navigate to subscriptions | ☐ | Today |
| Submit cancellation request | ☐ | Today |
| Screenshot or save the cancellation confirmation | ☐ | Within 24 hours |
| Verify cancellation by checking your payment method (no charge appears next cycle) | ☐ | 5 to 10 business days |
| Submit a refund request (if applicable) | ☐ | Within 30 days of cancellation |
Escalation: what to do if Adidas refuses cancellation or ignores refund requests
If Adidas or your payment processor refuses your cancellation or refund claim without legitimate reason, escalation is your recourse.
Step 1: formal written notice to Adidas
Send a formal letter (email is acceptable) to Adidas Canada marked "Formal Notice of Cancellation Dispute." Include: your account details, the date of discontinuation (April 1, 2024), your cancellation request date, and the specific refund amount you are claiming. State that if the company does not respond within 14 days, you will file a complaint with your provincial consumer protection authority. This often prompts a faster response.
Send to: [email protected]. Keep a copy for your records.
Step 2: contact your provincial consumer protection authority
If Adidas does not resolve the dispute within 14 days, file a formal complaint with your provincial authority:
- Ontario: Ministry of Government and Consumer Services (ontario.ca/consumer)
- British Columbia: Office of the Superintendent of Financial Institutions (sfi.bc.ca)
- Alberta: Fair Trading Act Complaints (aeca.biz)
- Quebec: Office of the Protecteur du consommateur (opc.gouv.qc.ca)
- Canada (federal): Competition Bureau Consumer Complaint Bureau (competitionbureau.gc.ca)
Provide all documentation: emails, cancellation confirmations, subscription records, and your refund request. The authority will investigate on your behalf-and companies typically comply when an official body intervenes.
Step 3: chargeback through your bank or card issuer
If the company refuses to refund after authority intervention, contact your bank or credit card company and request a chargeback. Present your documentation showing: the subscription was for a discontinued service, you requested cancellation and refund, and the company refused without justification. Banks typically side with consumers in these disputes and will reverse the charge.
Your next step: confirm cancellation now
The Adidas Training discontinuation means your subscription is collecting charges for a non-existent service. Cancel immediately using the steps outlined above, and file a refund claim if you paid for a six-month or annual plan. At Yafee, we understand that navigating subscription cancellations can feel bureaucratic, but your legal position is clear: you are entitled to cancel without penalty and recover payment for unused service. Document every step, keep all confirmations, and escalate if the company resists-the evidence will support your claim. Yafee has helped thousands of consumers cancel subscriptions and recover refunds by following this precise framework. Act now to stop the charges and protect your money.