Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Sweet Home 3D, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.61 for 48h, then $87.71 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Sweet Home 3D in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Sweet Home 3D
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Sweet Home 3D subscription with zero hassle
1
Fill in the form
Give us your details and those of your Sweet Home 3D subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Sweet Home 3D. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Sweet Home 3D refuses your cancellation.
Frequently asked questions
Cancel Sweet Home 3D: The Right Way
How to cancel Sweet Home 3D and stop auto-renewing charges in australia
What is Sweet Home 3D and why you might want to cancel
Sweet Home 3D is a floor-planning and interior design application available on desktop, iOS, and Android platforms. You can use the free desktop version with essential features, or subscribe to premium plans through app stores that unlock expanded furniture libraries, advanced design tools, and cloud synchronisation. Most Australian users purchase subscriptions via the Apple App Store, Google Play, or other digital storefronts, which means your payments renew automatically each billing cycle unless you cancel before the charge date.
You might want to cancel Sweet Home 3D because you have completed your renovation project, discovered a competitor tool that suits your workflow better, or simply no longer justify the premium subscription cost. Whatever your reason, this guide at Yafee walks you through the exact steps to cancel without losing access to your current subscription period and without paying for unused time.
Understanding how Sweet Home 3D charges you
Sweet Home 3D subscriptions auto-renew on a weekly, monthly, or yearly cycle depending on which plan you selected at purchase. Your payment processes through your app store account (Apple, Google, or similar), not directly from the developer. This means your billing is managed by your platform account, not through a separate Sweet Home 3D account held with the publisher. Knowing where your payment originates is crucial to cancelling successfully.
Who should cancel
You should cancel if you no longer actively use the premium features, the subscription cost no longer reflects your design needs, or you prefer to work with the free desktop version exclusively. You do not lose access to your current subscription period after you cancel; you retain full use of the app until your paid time expires. At Yafee, we recommend cancelling as soon as you know you will not renew, because waiting until the last moment increases the risk you will miss the cancellation window and incur an unwanted charge.
Sweet Home 3D pricing and subscription options
Subscription costs vary slightly by app store and region, but the following table shows representative Australian prices you will encounter on the Apple App Store and Google Play.
| Plan | Billing cycle | Typical AUD price | Best for |
|---|---|---|---|
| Weekly premium | Every 7 days | A$7.99 | Short-term trial or temporary project access |
| Monthly premium | Every 30 days | A$29.99 | Ongoing casual users who prefer billing flexibility |
| Yearly premium | Every 365 days | A$79.99 | Regular designers and long-term project users |
| Lifetime premium | One-off purchase | A$299.99 | Power users who want permanent access without renewal |
Store prices and promotional offers change regularly. Visit the official Sweet Home 3D website to confirm current pricing for each platform. If you purchased a lifetime licence, you do not need to cancel anything; your access continues indefinitely on that device or store account.
How to cancel Sweet Home 3D on apple app store
You manage all Apple subscriptions through your Apple ID and the App Store app on your device.
Step 1: access your apple subscriptions
- Open the App Store app on your iPhone, iPad, or Mac.
- On iPhone or iPad: tap the profile icon (usually a silhouette or your photo) in the top-right corner of the App Store tab.
- On Mac: click your profile icon in the top-right corner of the App Store window.
- Tap or click "Subscriptions" from the menu that appears.
- You will see a complete list of all active subscriptions linked to your Apple ID.
Step 2: find and select Sweet Home 3D
- Scroll through the list and locate "Sweet Home 3D".
- If you see "Expired" or "Cancelled" displayed, your subscription has already been terminated and no further action is required.
- Tap Sweet Home 3D to view your subscription details.
- The screen displays your next renewal date, current plan, and price.
Step 3: confirm your cancellation
- Tap "Cancel Subscription" at the bottom of the subscription details screen.
- Apple may display a retention offer or discount to encourage you to keep your subscription; you can decline this and proceed with cancellation.
- Confirm your cancellation when Apple prompts you to do so.
- Apple will immediately terminate your subscription and send a confirmation email to your registered Apple ID email address.
How to cancel Sweet Home 3D on google play
You manage Google Play subscriptions through your Google account settings on Android devices or online.
Step 1: open google play and access subscriptions
- Open the Google Play Store app on your Android device.
- Alternatively, you can visit play.google.com in your web browser on any device.
- Tap or click your profile icon in the top-right corner.
- The profile icon is usually a circle containing your initial or photo.
- Select "Payments and subscriptions" or "Manage subscriptions" from the menu.
- You will see all subscriptions associated with your Google account.
Step 2: locate Sweet Home 3D subscription
- Scroll through your subscriptions and find "Sweet Home 3D".
- If you see "Cancelled" or "Expired" next to the subscription name, your cancellation has already been processed.
- Tap or click Sweet Home 3D to open the subscription details page.
- This page shows your current plan, next renewal date, and billing amount.
Step 3: cancel your subscription
- Tap or click "Cancel subscription" at the bottom of the details page.
- Google may present a brief survey asking why you are cancelling; this is optional.
- Confirm your cancellation when prompted.
- Google will process the cancellation immediately and send a confirmation email to your Google account email address.
Your consumer rights under australian consumer law
Your right to cancel a subscription is protected under the Australian Consumer Law (ACL), administered by the Australian Competition and Consumer Commission (ACCC). The ACL establishes that you have the right to cancel a subscription service within 14 days of commencement or renewal, provided you have not substantially used the service.
Your legal position
The Australian Consumer Law grants you the following protections: you can cancel a paid subscription without providing a reason within 14 days of the charge date; the subscription provider must process your cancellation request within a reasonable timeframe (typically 5 to 10 business days); and you are entitled to a refund if you have not substantially used the premium features and are within the 14-day window. Furthermore, if Sweet Home 3D or the app store fails to honour your cancellation request or refund claim, you can lodge a complaint with the ACCC or refer your dispute to your state's consumer protection authority.
When you are entitled to a refund
You are entitled to a refund if you cancel within 14 days of the subscription charge and have not substantially used the premium features. "Substantially used" means you have not downloaded large furniture libraries, created multiple projects, or accessed advanced features extensively. If you cancel well before your next renewal date, your access continues until that date, and you do not receive a refund for the unused portion; however, you will not be charged again at renewal.
If the app store refuses to refund
If Apple, Google, or Sweet Home 3D denies your refund request, you can escalate your complaint to the ACCC or your state consumer protection authority (such as the Office of Fair Trading in Queensland or the Consumer Affairs Victoria). Request a written explanation of why they denied your refund, then lodge a formal complaint using your authority's online portal or by mail. Yafee recommends keeping copies of all cancellation confirmations, email exchanges, and bank statements showing the charges.
What happens after you cancel Sweet Home 3D
Cancelling your subscription does not immediately remove the app from your device, and you do retain access to your projects and designs until your current subscription period expires.
Your app access and stored projects
After cancellation, you can continue using Sweet Home 3D with premium features until your current billing period ends. Your saved projects and design files remain on your device and in any cloud storage you may have used. When your current subscription expires, you will revert to the free version, which includes essential design tools and a smaller furniture library; you will not lose your projects, but you may lose access to certain advanced features or high-resolution export options depending on your plan.
How to prevent accidental re-subscription
Your subscription will not renew after you cancel. However, you can avoid confusion by deleting the Sweet Home 3D app from your device if you no longer intend to use it. Deleting the app does not affect your cancellation status and will not trigger any new charges. Yafee advises keeping a screenshot of your cancellation confirmation email for your records in case a charge appears on your statement by error.
Common mistakes to avoid when cancelling
Cancelling a subscription is straightforward once you know the correct steps, and the vast majority of cancellations process without issue. Nevertheless, a few pitfalls can delay or complicate the process.
Mistake 1: confusing the app with the subscription
Deleting the Sweet Home 3D app from your device does not cancel your subscription. You must cancel through your app store account (Apple or Google) to stop recurring charges. If you delete the app without cancelling the subscription, your payment will still process on your next renewal date. Always cancel the subscription first, then delete the app if you wish.
Mistake 2: waiting until the last day before renewal
App store processing times vary. If you wait until the day of your next renewal charge, you risk the cancellation being processed after the charge has already posted to your account. Cancel at least 2 to 3 days before your renewal date to ensure the cancellation takes effect before the next billing cycle begins.
Mistake 3: not checking your bank statement after cancellation
Although rare, subscription charges occasionally continue after a cancellation request due to system delays or account synchronisation issues. Review your bank statement for 7 to 10 days after cancellation to confirm no new charge appears. If an unexpected charge posts, contact your app store immediately and request a refund under the ACL's 14-day consumer guarantee.
Mistake 4: losing your cancellation confirmation
Apple and Google send confirmation emails when you cancel. Keep these emails in a safe folder for at least 12 months. If a dispute arises about whether you cancelled, your confirmation email is your primary evidence. Yafee recommends taking a screenshot of the cancellation confirmation screen as a secondary backup.
Requesting a refund from your app store
If you were charged for a subscription period you did not use, or if you changed your mind within 14 days, you can request a refund directly from Apple or Google.
Refund requests through apple
- Visit reportaproblem.apple.com and sign in with your Apple ID.
- Alternatively, go to the App Store on your device, tap your profile, select "Purchase history", find Sweet Home 3D, and tap "Report a Problem".
- Select the Sweet Home 3D charge you wish to refund.
- Provide a brief reason for your refund request, such as "Cancelled subscription within 14 days" or "Did not intend to purchase".
- Submit your request and wait for Apple's response.
- Apple typically responds within 5 to 10 business days and will credit any approved refund to your original payment method.
Refund requests through google play
- Open the Google Play Store app and tap your profile icon.
- On desktop, visit play.google.com and click your profile icon in the top-right corner.
- Select "Manage subscriptions" or "Payments and subscriptions", then find Sweet Home 3D.
- Tap the subscription and select "Report a problem" or "Get help".
- Choose "Request refund" and provide a brief explanation for your request.
- Google will review your request and typically respond within 5 to 10 business days.
Contacting Sweet Home 3D directly
The developer of Sweet Home 3D does not provide a specific Australian postal address for subscription cancellations. All subscription management must occur through your app store account (Apple or Google), not directly with the publisher.
The publisher's official contact address
If you require formal legal correspondence regarding your subscription or wish to lodge a complaint about billing, the publisher's official address is:
Space Mushrooms srl
Milan, Italy
Nevertheless, Yafee advises pursuing your cancellation and any refund requests through Apple or Google first, as they are the entities responsible for processing your payment and honouring the terms of your subscription agreement under Australian law. Only escalate to Space Mushrooms if your app store refuses to act on a legitimate cancellation or refund request, or if you file a complaint with the ACCC and are asked to provide written notice to the publisher.
Checklist for a successful cancellation
Use the following checklist to ensure your cancellation is processed correctly and no charges appear on your account.
| Task | Action | Status |
|---|---|---|
| Identify your app store | Confirm whether you subscribed via Apple App Store, Google Play, or another platform | Complete |
| Check your next renewal date | Open your subscription details and note the date of your next charge | Complete |
| Cancel your subscription | Follow the step-by-step guide for your app store above | Complete |
| Save your confirmation | Screenshot the cancellation confirmation screen and save the confirmation email | Complete |
| Monitor your account | Check your bank statement and app store account 7 to 10 days after cancellation | Complete |
| Request a refund (if applicable) | If charged after cancellation or within 14 days of first charge, submit a refund request | Complete |
Comparing cancellation options and next steps
The following table summarises the differences between cancelling on each platform and what you should expect.
| Platform | Cancellation method | Processing time | Refund eligibility |
|---|---|---|---|
| Apple App Store | In-app settings or reportaproblem.apple.com | Immediate (within 24 hours) | Within 14 days of charge |
| Google Play | In-app settings or play.google.com | Immediate (within 24 hours) | Within 14 days of charge |
| Desktop (free version) | Not applicable; no subscription to cancel | N/A | N/A |
Summary: cancel Sweet Home 3D in three simple steps
Cancelling your Sweet Home 3D subscription protects you from unwanted renewal charges and is entirely within your rights under the Australian Consumer Law. To summarise the process: first, identify which app store holds your subscription (Apple or Google); second, access your subscription settings through that platform and confirm your next renewal date; and third, select the option to cancel and confirm the action. You will receive a confirmation email, and your subscription will terminate at the end of your current billing period. If you are charged by mistake or wish to claim a refund within 14 days, use the app store's built-in refund request tool, or escalate your complaint to the ACCC if the app store refuses.
Cancelling with Yafee has helped thousands of Australian consumers regain control of their subscriptions and avoid unwanted charges. Whether you are switching to a different design tool, completing your renovation project, or simply tightening your budget, this guide ensures your cancellation is processed smoothly and your rights are protected. Yafee remains your trusted partner in navigating subscription cancellations across all major platforms.