Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Doodle, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.61 for 48h, then $87.71 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Doodle in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Doodle
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Doodle subscription with zero hassle
1
Fill in the form
Give us your details and those of your Doodle subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Doodle. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Doodle refuses your cancellation.
Frequently asked questions
Cancel Doodle: The Right Way to Stop Charges
How to cancel your Doodle subscription and stop auto-renewal charges
Why you might want to cancel Doodle
Doodle is a scheduling and polling tool designed to help you and your team coordinate meetings, create booking pages and run quick surveys. The service offers a free tier alongside paid Professional and Team subscriptions, which unlock ad-free scheduling, calendar synchronisation, advanced booking features and team management controls. However, many Australian users discover they pay for features they rarely use, or they shift to calendar tools that integrate better with their workflow.
Auto-renewal is Doodle's default billing model. If you do not actively disable it, your payment method will be charged when your subscription period ends. Many Australians have reported unexpected charges appearing on their credit card statements long after they stopped using the service. Yafee is here to walk you through the cancellation process step by step, ensuring your decision to leave actually takes effect and no further charges surprise you.
When cancellation makes sense
You should cancel Doodle if you no longer use the scheduling features, if you have found a better alternative that integrates with your calendar system, or if you are paying for premium features you never touch. Cancelling promptly and correctly saves you money and prevents ongoing charges after you have decided to move on.
The cost of delay
Each month or year you delay, Doodle continues to charge your payment method automatically. If you are billed monthly at approximately A$22.40 per month for Professional, a 12-month delay costs you A$268.80. The sooner you act, the sooner those charges stop.
Doodle pricing for australian users
Before you cancel, understand exactly what plan you are paying for and how much you are being charged each month or year.
| Plan | Billing cycle | Approximate cost (AUD) |
|---|---|---|
| Doodle Professional | Monthly | A$22.40 per month |
| Doodle Professional | Annual | A$125 per year |
| Doodle Team (per user) | Monthly | A$30 per user per month |
| Doodle Team (per user) | Annual | A$160.80 per user per year |
| Doodle Free | N/A | No charge |
These figures are approximate conversions from USD to AUD using a mid-market exchange rate valid in early 2025. The exact amount you see on your billing statement may vary slightly depending on currency fluctuations and the timing of your purchase. Always check your invoice to confirm the precise charge in Australian dollars.
Where you purchased matters
You may have signed up for Doodle directly from doodle.com, or you may have subscribed through an app marketplace such as the Apple App Store or Google Play. This distinction is critical because it determines who processes your cancellation and refund. If you purchased via an app store, you must cancel through that platform first, not directly through Doodle's website.
Your consumer rights under australian consumer law
Australian Consumer Law (part of the Competition and Consumer Act 2010) grants you specific protections when you cancel a subscription service.
The 14-day cooling-off period
If you purchased your Doodle subscription within the last 14 days, you have a statutory right to cancel and receive a full refund. This period begins on the date you purchased, not the date you received or first used the service. You do not need to provide a reason. Yafee recommends acting immediately if you are within this window, as it is your strongest cancellation right.
Your legal position
Under Australian Consumer Law, Doodle must not charge you for services after you have cancelled your subscription. The company cannot impose a cancellation fee or penalty. If Doodle continues to charge you after you have submitted a valid cancellation request, you have the right to dispute the charge with your bank or credit card issuer, and you can lodge a complaint with the Australian Competition and Consumer Commission (ACCC).
What happens after your cancellation request
Doodle must confirm your cancellation in writing within a reasonable timeframe. If you cancelled via the account settings method, you will see auto-renewal marked as disabled immediately. If you sent written notice (see below), Doodle must acknowledge receipt and confirm the cancellation date. You remain entitled to use your account until the end of your paid billing period; you simply will not be charged again.
How to cancel your Doodle subscription
Doodle provides multiple cancellation pathways. Your best option depends on how you originally purchased, whether you want an immediate refund, and whether you are within the 14-day cooling-off window.
Method 1: disable auto-renewal through your account settings
This is the fastest way to stop future charges and works for all users regardless of where you signed up.
- Log in to your Doodle account on doodle.com
- Use the email address associated with your subscription
- Enter your password
- Navigate to your account settings
- Click the profile icon or avatar (usually top right)
- Select "Account settings" or "My account"
- Find the "Subscription" or "Billing" section
- This is typically labelled "Subscription management" or "My subscription"
- Locate the toggle or button labelled "Disable auto-renewal" or "Cancel subscription"
- Click this immediately
- Confirm the action
- Doodle will ask you to confirm; click "Yes" or "Confirm cancellation"
- Save or take a screenshot of the confirmation page
- This proves you disabled auto-renewal and will be your evidence if a dispute arises
Once you disable auto-renewal, you keep access to your paid features until your current billing period ends. No further charges will apply after that date.
Method 2: cancel via app store (if you subscribed through apple or google)
If you signed up through the Apple App Store or Google Play, you must cancel your subscription through that platform, not through Doodle's website.
For Apple App Store:
- Open the Apple App Store on your iPhone, iPad or Mac
- Tap or click the profile icon (bottom right)
- Select "Subscriptions"
- You will see all active subscriptions
- Find "Doodle" in the list
- Tap on it
- Tap "Cancel subscription"
- Apple will ask you to confirm; proceed
- Save your cancellation confirmation
- Apple sends a confirmation email to your registered account
For Google Play:
- Open the Google Play Store app on your Android device
- Tap the profile icon (top right)
- Select "Payments and subscriptions"
- Then tap "Subscriptions"
- Find "Doodle"
- Tap on it
- Tap "Cancel subscription"
- Google will ask you to confirm your reason (optional); proceed
- Check your email for the cancellation receipt
- Google sends confirmation to your associated email address
Method 3: cancel by post or email (formal written notice)
If you want a formal record of cancellation or if the online methods fail, send written notice to Doodle's registered address. This method is essential if you believe Doodle will resist your cancellation.
- Prepare your cancellation letter
- Include your full name
- Include the email address associated with your Doodle account
- Include your account number or reference (if you have it)
- State clearly: "I wish to cancel my Doodle subscription effective immediately"
- Include the date you are sending the letter
- Sign the letter (or include your full name if sending by email)
- Send your letter to Doodle's primary address
- Doodle AG, Zurich, Switzerland (if using their Switzerland office)
- Alternatively, Doodle's Isle of Man registered address is available on their website
- Check doodle.com/contact or your invoice for the exact current address
- Use registered post or trackable email
- This proves delivery and receipt
- Australia Post "Registered Mail" provides proof of delivery
- Keep copies of everything
- Save the letter, proof of postage and any email confirmation for 12 months
- Allow 5 to 10 business days for processing
- Doodle should confirm your cancellation in writing
Refunds and what to expect after cancellation
Whether you receive a refund depends on the timing of your cancellation and the amount of the billing period remaining.
Refunds within the 14-day cooling-off period
If you cancel within 14 days of purchase, Australian Consumer Law entitles you to a full refund. Doodle must process this within a reasonable timeframe, typically 5 to 10 business days. The refund will be credited to your original payment method. If you paid by credit card, your bank may take a further 2 to 3 business days to show the credit.
Refunds after 14 days
If you cancel after the 14-day period has passed, you are not entitled to a refund for the unused portion of your subscription under Australian Consumer Law, unless you can demonstrate that the service is faulty or not of acceptable quality. However, Doodle may offer a pro-rata refund (refunding you the unused days or months) at its discretion. Contact Doodle's support team after cancellation to request this.
What happens to your account
Once your subscription ends (either immediately if you cancel within 14 days, or at the end of your current billing period if you disable auto-renewal), you lose access to premium features. Your existing polls and scheduling links remain in your account, but you cannot create new premium content. If you re-subscribe later, you can restore access to your previous data.
Common mistakes to avoid when cancelling Doodle
Cancellation is straightforward if you follow these steps correctly, and Yafee wants to help you avoid the pitfalls that trip up many users.
Mistake 1: assuming cancellation is instant
Disabling auto-renewal does not immediately delete your account or end your access. You keep your paid features until your current billing period expires. If you expected instant removal, you may panic and think the cancellation failed. It has not. Your access ends on schedule.
Mistake 2: cancelling through Doodle if you signed up via an app store
If you purchased Doodle through Apple or Google, cancelling directly on doodle.com will not work. The app store is the source of truth for your subscription. You must cancel through Apple or Google, as described above. Cancelling in the wrong place is the most common reason people still get charged.
Mistake 3: not keeping proof of cancellation
If Doodle disputes your cancellation or charges you after you cancelled, you need evidence. Save screenshots of the confirmation page, download the email confirmation and keep the proof of postage if you sent a letter. Yafee recommends keeping these records for 12 months after cancellation.
Mistake 4: cancelling but not checking your next billing statement
Even after you disable auto-renewal, check your statement one or two weeks after your billing cycle ends. If Doodle has charged you again despite your cancellation, contact your bank immediately and lodge a dispute. Your bank can reverse unauthorised charges.
What to do if Doodle refuses to cancel or keeps charging you
In rare cases, Doodle may ignore your cancellation request or continue to charge you. Australian Consumer Law and payment dispute processes protect you.
Step 1: contact doodle's support team
Email Doodle directly with your cancellation request and evidence (screenshot of disabled auto-renewal, confirmation email, or proof of posted letter). Give them 5 business days to respond and stop charging you. Keep a copy of this email.
Step 2: dispute the charge with your bank
If Doodle does not respond or continues to charge you, contact your bank or credit card issuer immediately. Report the charge as unauthorised or as a subscription you cancelled. Your bank can reverse the charge and, in some cases, blacklist Doodle from charging your card again. This process typically takes 10 to 15 business days.
Step 3: lodge a complaint with the ACCC
If Doodle continues to charge you after your bank has intervened, you can lodge a formal complaint with the Australian Competition and Consumer Commission (ACCC) at accc.gov.au. The ACCC enforces Australian Consumer Law and can investigate whether Doodle is engaging in unfair contract terms or misleading billing practices. Yafee recommends gathering all evidence (emails, bank statements, screenshots, proof of cancellation) before lodging.
Should you keep or cancel your Doodle subscription?
This table summarises reasons to keep or cancel, so you can make a confident decision.
| Reason to keep Doodle | Reason to cancel Doodle |
|---|---|
| You schedule multiple meetings weekly and use the polling features regularly | You switched to Calendly, Google Calendar or another integrated tool |
| Your team actively uses Team subscriptions and needs shared booking pages | You rarely log in and forgot you had an active subscription |
| Ad-free scheduling and synchronisation with your calendar adds clear value | The monthly or annual cost (A$22.40 or A$125) is no longer justified by your usage |
| The paid features integrate seamlessly with your existing workflow | Premium features are duplicated by tools you already pay for |
Doodle's contact details and mailing address
If you need to reach Doodle directly to cancel by post or email, use the following information.
Primary mailing address:
Doodle AG
Zurich
Switzerland
Alternative address (Isle of Man registration):
Doodle Ltd
Isle of Man
Check your most recent invoice or the Doodle website (doodle.com/contact) for the current full postal address and email contact point, as these may be updated. Send your cancellation letter by registered post to ensure delivery is tracked and confirmed.
Summary: cancelling Doodle safely and keeping your money
Cancelling your Doodle subscription is straightforward if you act promptly and use the correct method. Disable auto-renewal through your account settings (the fastest route), cancel through your app store if you signed up there, or send written notice if you want a formal record. Within 14 days of purchase, you are entitled to a full refund under Australian Consumer Law. After 14 days, your refund depends on Doodle's policy, though pro-rata refunds are common.
Keep proof of your cancellation, check your next billing statement and contact your bank if any unexpected charges appear. If Doodle refuses to cancel or continues to charge you, you can dispute the charge through your bank and escalate to the Australian Competition and Consumer Commission (ACCC) if needed. Yafee has helped thousands of Australian consumers cancel subscriptions and recover unauthorized charges by following these steps precisely.
Act today: log into your Doodle account, navigate to Subscription settings and disable auto-renewal now. Yafee and your bank are your allies if problems arise, and Australian Consumer Law stands firmly behind you. Stop paying for a tool you no longer use.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Doodle?
Join over 30,000 users who already trust us.