Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Analyzer Plus, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.61 for 48h, then $87.71 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Analyzer Plus in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Analyzer Plus
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Analyzer Plus subscription with zero hassle
1
Fill in the form
Give us your details and those of your Analyzer Plus subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Analyzer Plus. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Analyzer Plus refuses your cancellation.
Frequently asked questions
Cancel Analyzer Plus: Step-by-Step Guide
How to cancel your Analyzer Plus subscription and recover unused charges
What Analyzer Plus is and why you might want to cancel
Analyzer Plus is a mobile analytics application designed to track social media performance across multiple platforms. The app promises detailed insights into follower trends, engagement metrics, story analytics and interaction history. You access these premium features through in-app purchases and recurring subscription plans, ranging from weekly options at A$2.49 through to annual subscriptions around A$34-35, with lifetime upgrades available at approximately A$105.
In practice, many subscribers report that Analyzer Plus fails to deliver on these promises. Across app store reviews and user feedback forums, common complaints include unexpected logouts, data that refuses to refresh despite active payments, promised features that disappear after updates and unexplained charges for services no longer received. If you recognise these issues in your own account, cancellation combined with a refund claim under Australian Consumer Law is your most direct path forward. Yafee specialises in guiding consumers through exactly these scenarios, and this guide will walk you through every step.
Common reasons users cancel Analyzer Plus
You may be cancelling because the core analytics functionality stopped working after you paid. Perhaps you committed to an annual plan only to find that data no longer updates, or you discovered charges appearing on renewal without prior notification. Other subscribers cancel because they no longer require the analytics service or because the app's promised features were removed in a recent update. Whatever your reason, understanding your cancellation rights under Australian law significantly strengthens your position when pursuing a refund.
Why acting quickly matters
Every day you delay your cancellation is another day the subscription continues to renew automatically. Most auto-renewal subscriptions debit your payment method without reminder notifications unless you actively cancel. If Analyzer Plus has failed to work properly, your cancellation request date becomes crucial evidence for a refund claim under the Australian Consumer Law. Documenting the malfunction date and your cancellation submission date creates a clear record of the service failure.
Your consumer rights under australian law
Australian Consumer Law provides you with substantial legal protections when you purchase a digital service that fails to meet its promises or ceases to function properly.
What australian consumer law guarantees for digital subscriptions
Under the Australian Consumer Law (ACL), every service supplier must ensure their product is of acceptable quality, fit for its stated purpose and delivered with due care and skill. When Analyzer Plus stops updating your analytics data, logs you out unexpectedly or removes advertised features after you have paid, it breaches these mandatory guarantees. You have the right to request a remedy, which includes a full refund, replacement service or repair of the functionality. The company cannot override these rights through their terms and conditions, regardless of what they claim.
The timing of your fault notification strengthens your case considerably. If Analyzer Plus failed within the first few weeks of your subscription period, you hold a strong claim for a complete refund because the app clearly failed to meet its promises from the outset. If you wait longer to report the fault, your refund entitlement may reduce to a partial refund covering only the unused portion of your payment, though a credit adjustment is still your legal right.
Your legal position
You are protected. The Australian Consumer Law applies to all digital services sold within Australia, including Analyzer Plus, regardless of where the company is based. You do not need to prove intentional wrongdoing; the law requires only that the service meet its promises and function as advertised. If it does not, you have a statutory right to remedy. This right cannot be waived by terms of service, user agreements or any other contractual clause the company offers.
How to escalate if the company refuses to help
If Analyzer Plus declines your refund request or fails to respond within a reasonable timeframe, you can escalate your complaint to the Australian Competition and Consumer Commission (ACCC) or your state's fair trading regulator. The ACCC investigates misleading conduct and breaches of consumer guarantees, and will contact the company on your behalf if warranted. State fair trading offices (such as Fair Work Ombudsman representatives in your jurisdiction) also handle individual complaints and can apply pressure on companies that persistently breach consumer law. These agencies have enforcement powers and can impose penalties on companies that refuse to comply with consumer protection obligations. Yafee recommends documenting all communications with Analyzer Plus before escalating, as regulators require evidence of the service failure and your good-faith cancellation attempt.
Cancellation methods for Analyzer Plus
Analyzer Plus offers limited cancellation channels, and understanding each one helps you choose the most effective approach for your situation.
In-app cancellation settings
Most subscription apps include a cancellation function within their settings menu. Open Analyzer Plus, navigate to your account or profile section, and search for subscription management or membership settings. If this option exists, you will typically see a "Cancel Subscription" or "Manage Plan" button. Select this, confirm your cancellation and take a screenshot of the confirmation screen for your records. This method provides immediate confirmation, though it may not guarantee that the company has processed your request correctly.
Email cancellation request
If in-app cancellation is unavailable or unclear, email the company directly. Send a formal cancellation request to the support address you find on the app's website or in the app's help section. Your email should include your full name, account email address, the subscription plan you wish to cancel and a clear statement that you want your subscription terminated immediately and any future charges stopped. Request written confirmation of the cancellation. Email provides a documented record that regulators and consumer dispute services value highly.
Postal mail cancellation
For companies that do not respond to email or in-app requests, postal mail serves as a formal, legally documented cancellation notice. Write a clear letter stating your account details, the date you subscribed, your wish to cancel effective immediately and your intention to pursue a refund claim under the Australian Consumer Law. Send this via registered post to the company's registered business address, and keep the proof of delivery receipt. This method demonstrates your serious intent and creates an undeniable record of your cancellation request.
How to cancel your Analyzer Plus subscription step by step
Follow this structured procedure to cancel your subscription and protect your refund claim.
Step 1: gather your account information
- Open Analyzer Plus and locate your account details
- Write down your email address associated with the account
- Note your full name as registered in the app
- Record the subscription plan type (weekly, monthly, annual or lifetime)
- Note the payment method used (credit card, debit card, mobile billing)
- Document the date you subscribed
- Record the date the service failed or when you first noticed the problem
- Take screenshots of the app showing the malfunction (failed data refresh, logout errors, missing features)
Step 2: attempt in-app cancellation first
- Open Analyzer Plus and navigate to your account menu
- Look for options labelled "Subscription," "Membership," "Billing" or "Account Settings"
- Select any "Manage Subscription" or "Cancel Subscription" button
- Follow the prompts to confirm your cancellation
- Screenshot or photograph the confirmation screen showing the cancellation was processed
- Note the date and time of cancellation
Step 3: send a written email cancellation request
- Locate the company's support email address in the app's settings or on their website
- Compose a professional email containing the following information:
- Subject line: "Subscription Cancellation Request - [Your Full Name]"
- Your full name and email address
- Your account email address if different
- Subscription plan type and the date you subscribed
- Clear statement: "I request immediate cancellation of my Analyzer Plus subscription effective today"
- Request written confirmation of the cancellation
- If the service failed, briefly describe the issue (data not refreshing, unexpected logouts, missing features)
- State your intention to claim a refund under the Australian Consumer Law if the company does not respond
- Send the email and retain a copy
- Record the date and time sent
- Allow 5 business days for a response
Step 4: submit formal postal cancellation if email fails
- Write a letter on plain paper or typed in formal business format containing:
- Your full name and current address
- Account email address
- Subscription start date
- Statement: "I cancel my Analyzer Plus subscription effective immediately"
- Request for written confirmation
- Brief description of any service failure
- Your claim for a refund under section 139A of the Australian Consumer Law
- Post the letter via Australia Post registered mail (obtain a proof of delivery receipt)
- Keep the receipt and a copy of your letter
- Allow 10 business days for receipt and processing
Step 5: check your payment method for confirmation
- Monitor your credit card, debit card or mobile billing account for 2 billing cycles after cancellation
- If charges continue to appear, contact your bank or payment provider immediately and request a chargeback under your consumer protection scheme
- Provide your bank with copies of your cancellation requests and proof of delivery
- Your bank can reverse unauthorised charges within 120 days
Pricing breakdown and refund expectations
Understanding what you have paid and what you can recover clarifies your refund claim.
| Subscription plan | Cost | Billing cycle | Refund window |
|---|---|---|---|
| Weekly subscription | A$2.49 | 7 days | Full refund within 7 days of discovery of fault |
| Monthly subscription | A$8-12 | 30 days | Full refund if fault discovered in first 14 days; pro-rata after |
| Annual subscription | A$34-35 | 365 days | Full refund if fault discovered within first month; significant credit for unused months after |
| Lifetime upgrade | A$105 | Perpetual | Full refund if service fails within 30 days; repair or replacement offered within 12 months |
| In-app purchase (one-time) | A$0.99-9.99 | Single transaction | Full refund within 30 days if not used or service fails |
Claiming your refund after cancellation
Cancellation is the first step; securing your refund is the second, and requires a structured claim under Australian Consumer Law.
How to submit a refund claim
- Compile your evidence:
- Your cancellation request (email copy, in-app screenshot or postal receipt)
- Screenshots showing the service failure (failed data refresh, logout errors, removed features)
- Payment receipts or bank statements showing the charges
- Any communication from Analyzer Plus regarding your subscription
- Dates of service failure and your cancellation request
- Send a formal refund demand to the company via email (if they previously replied) or registered post, stating:
- "Your service failed to meet the consumer guarantees under section 139A of the Australian Consumer Law"
- "You have 14 days to issue a full refund to my original payment method"
- "If you do not comply, I will escalate this complaint to the ACCC and my state fair trading regulator"
- Retain copies of all communications
- Wait 14 days for the company's response
Escalating to the ACCC if the company refuses
- Visit the ACCC complaint portal at accc.gov.au
- Select "Report a consumer issue"
- Provide your account and company details, including:
- Company name: Analyzer Plus
- Nature of complaint: "Digital service failed to meet consumer guarantees"
- Amount sought: Your total subscription charges
- Attach all supporting documents (screenshots, cancellation requests, payment proof)
- The ACCC will review your complaint and contact the company for their response
- If the company still refuses, the ACCC can refer your case to a dispute resolution scheme or take enforcement action against the company
Requesting a chargeback from your bank
- Contact your bank or payment provider within 120 days of any unauthorised charge
- Request a chargeback for "unauthorised subscription renewal" or "service not received"
- Provide your bank with:
- Your cancellation request documentation
- Evidence of the service failure
- Bank statements showing the disputed charges
- Your bank will initiate a dispute investigation and typically reverse the charge within 30 days
What to do after cancellation
Your cancellation is the beginning of the process, not the end; securing your refund requires follow-up and vigilance.
Monitor your payment method
Check your credit card, debit card or mobile billing account within 2-3 weeks of your cancellation request. Authorised subscription apps sometimes take several days to process cancellations, but charges should stop within your next billing cycle. If you see a charge appear after your cancellation date, this is evidence that the company failed to honour your request and strengthens your refund claim under Australian Consumer Law. Screenshot any unauthorised charges and report them to your bank immediately. Yafee recommends checking your statements weekly until you see a full billing cycle pass without a charge.
Retain all documentation
Keep copies of every communication you send and receive, including cancellation confirmations, screenshots of the app, payment receipts and any response from the company. This documentation forms the legal basis of your refund claim and is essential if you must escalate to the ACCC or a dispute resolution service. Organise these documents by date and clearly label each file.
Escalate to the regulator if charges continue
If Analyzer Plus continues to charge you after your cancellation request, escalate to your state fair trading office or the ACCC within 30 days. Provide your regulator with proof of your cancellation request and the continued charges. This demonstrates that the company is in breach of your consumer rights and warrants regulatory action.
Common mistakes to avoid
The cancellation process is straightforward when you avoid these pitfalls; correcting them later is far more difficult.
Not documenting your cancellation request
The single most critical mistake is cancelling without keeping evidence of your request. In-app cancellations may not generate confirmation emails, and the company may later claim they never received your request. Always take screenshots of in-app confirmations, retain copies of cancellation emails and obtain proof of delivery receipts for postal mail. These records are your proof in any dispute with the company or regulator.
Waiting too long to claim your refund
The strength of your refund claim diminishes over time. If you discover the service is faulty but wait several months before cancelling, the company can argue that you accepted the service by continuing to use it. Cancel immediately upon discovering a fault and submit your refund demand within 14 days. This timing demonstrates that you acted promptly and that the failure was material to your decision to cancel.
Cancelling without reporting the service failure
Simply cancelling your subscription does not automatically entitle you to a refund if the service worked but you no longer want it. However, if the service failed, you must clearly state this in your cancellation request and subsequent refund claim. Include specific details: "Data failed to refresh as of [date]," "I received unexpected logout errors," or "Promised features were removed after the [date] update." This specificity connects your cancellation to a breach of the company's consumer guarantees.
Paying attention to fake confirmation screens
Some apps display fake confirmation screens that appear to cancel your subscription but actually continue your charges in the background. If you see a confirmation screen but charges continue after your next billing cycle, contact your bank immediately. This is a common tactic used by some subscription services, and your payment provider can reverse these charges under consumer protection law.
Trying to cancel through social media or unofficial channels
Do not attempt to cancel through the company's social media accounts, third-party customer service chatbots or unofficial websites. These channels rarely process cancellations and leave no documented record. Always use official channels: the company's verified email address, in-app settings or registered postal address. This ensures your cancellation request is formally received and recorded.
Should you keep or cancel Analyzer Plus
A decision matrix to clarify whether cancellation is right for your situation.
| Scenario | Recommendation | Action |
|---|---|---|
| App works as advertised and you use it regularly | Keep it | No action required; continue your subscription |
| App works but you no longer need the analytics | Cancel for convenience | Cancel via in-app settings; no refund claim expected |
| App failed to update data or features disappeared | Cancel and claim refund | Cancel immediately and submit refund demand under Australian Consumer Law |
| You were charged without consent or prior renewal warning | Cancel and dispute charges | Cancel, request refund, escalate to your bank within 120 days |
| You subscribed but never received access to promised features | Cancel and demand full refund | Cancel and file a claim with the ACCC for misleading conduct |
| You are unsure whether the app is faulty or user error | Contact Analyzer Plus support first | Request technical assistance; if the issue persists after 7 days, proceed with cancellation and refund claim |
Contact address and regulatory escalation routes
Analyzer Plus does not publish its registered business address or company registration details in publicly available sources. To locate their official contact address, follow this procedure:
Finding Analyzer Plus contact information
- Open the Analyzer Plus app and navigate to Settings or Help
- Search for "Contact Us," "Support" or "Company Information"
- Record the email address and any postal address listed
- If no address appears in the app, visit the company's official website (if available)
- Check the footer of the website for "Contact," "Legal" or "About Us" pages
- If the company is registered as an Australian business, search the Australian Securities and Investments Commission (ASIC) database at asic.gov.au using the company name
- If the company is based overseas, record the address they provide and send your cancellation request via registered international post
Escalation contacts for australian consumers
Australian Competition and Consumer Commission (ACCC): Visit accc.gov.au to lodge a consumer complaint. The ACCC investigates breaches of Australian Consumer Law and can take enforcement action against companies that fail to provide refunds or continue charging after cancellation.
Your state fair trading regulator: Each Australian state operates its own fair trading office (for example, Fair Work Ombudsman in your jurisdiction). Search "[Your State] Fair Trading" online and lodge a complaint if the company refuses to respond to your refund demand within 14 days.
Your bank or payment provider: Contact your bank's dispute resolution team within 120 days of any unauthorised charge. Your bank can reverse charges for unauthorised subscription renewals or services not received.
Conclusion: take control of your subscription
Cancelling your Analyzer Plus subscription is your legal right, and if the service has failed to meet its promises, your refund is not a favour from the company but an entitlement under Australian Consumer Law. The process requires documentation, clarity and persistence, but every step is within your control.
Yafee has helped thousands of consumers cancel subscriptions, claim refunds and escalate complaints to regulators when companies refuse to comply. Your situation is not unique, and your rights are strong. Start by gathering your evidence today, submit your cancellation request in writing, and monitor your payment method for confirmation. If charges continue or the company refuses to respond, escalate to the ACCC or your state fair trading office without hesitation. Yafee remains committed to helping you navigate this process with precision and confidence, and Yafee's clear, legally grounded guides ensure you know exactly what to do at every stage. Act now, document everything, and recover what is rightfully yours. Yafee is here to support you every step of the way.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel Analyzer Plus?
Join over 30,000 users who already trust us.