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Frequently asked questions
Cancel Blidz: The Complete Guide
How to cancel your Blidz membership and reclaim your money: the complete guide for australian members
What Blidz is and why you might want to cancel
Blidz is a mobile shopping and rewards app that combines group-buying deals, gamified challenges and a paid membership option called Blidz Plus. Members unlock discounted offers, play small games to earn credits and access exclusive deals through the platform. The subscription renews automatically every month unless you cancel before your next billing date.
Many Australian members sign up for a free trial or promotional offer, only to discover recurring charges on their bank statements weeks or months later. If automatic charges have caught you off guard, you are not alone. At Yafee, we help thousands of Australian consumers understand their subscription rights and take back control of their spending, and Blidz cancellation is one of the most frequently requested services we handle.
How Blidz billing works in australia
Blidz Plus charges you monthly and renews automatically indefinitely unless you take action to stop it. The critical fact: deleting the Blidz app or closing your account does NOT cancel your subscription. Payments process through a third-party payment provider, not directly through Blidz itself, which means your billing cycle continues independently of what you do on the app.
This separation between the app interface and the payment processor is where most cancellation attempts fail. You can remove Blidz from your phone, but your credit card or linked payment method will still be charged every month until you formally cancel through the correct channel.
Your legal position as an australian consumer
Australian Consumer Law gives you specific, enforceable rights when cancelling subscription services, and understanding these protections ensures you get a fair outcome if Blidz resists your cancellation.
The cooling-off period under australian consumer law
If you purchased your Blidz Plus subscription online as an unsolicited consumer agreement (or outside permitted selling hours), you have a statutory cooling-off period of 10 business days from the date of purchase. During this window, you can cancel and request a full refund without penalty, regardless of what Blidz's terms and conditions state.
To use this right, contact Blidz support at [email protected] and explicitly reference the Australian Consumer Law cooling-off period. Document your request in writing. Blidz cannot refuse a valid cooling-off cancellation.
Automatic renewal consent requirements
Australian Consumer Law requires businesses to obtain your clear, informed consent before charging you for an auto-renewing subscription. Many members report being charged without realising that a free trial would automatically convert to a paid membership. If proper written or digital consent was not obtained before your first charge, Blidz breached the law.
If you were charged without explicit notification that Blidz Plus would auto-renew after any trial period, you have grounds for a chargeback dispute and may lodge a complaint with the Australian Competition and Consumer Commission (ACCC).
Your legal position
You have the right to cancel Blidz Plus and claim a refund if: (1) you are within 10 business days of purchase; (2) you did not give clear consent to auto-renewal; or (3) Blidz failed to provide terms and conditions before charging you. If the company refuses, escalate to the ACCC or request a chargeback through your payment provider.
Blidz membership pricing and what you pay
Understanding what you are paying for helps you decide whether to keep or cancel your subscription.
| Membership tier | Billing cycle | Cost (AUD) | Features |
|---|---|---|---|
| Blidz Plus | Monthly (auto-renew) | A$3.99-A$9.99 | Faster deal access, extra game plays, higher earning potential |
| Free Blidz access | None | A$0 | Basic app features, limited game plays, standard earning rates |
Exact pricing varies depending on your location within Australia and your payment method. Promotional or trial offers may differ from standard rates. Check your bank or credit card statement to confirm your exact charge.
How to cancel Blidz: step-by-step methods
You have two official cancellation methods, and Yafee recommends attempting both simultaneously to ensure your cancellation is processed.
Method 1: cancel via the Blidz app (Settings)
This is the primary cancellation method that Blidz provides directly within its platform.
- Open the Blidz app on your mobile device and log in with your credentials.
- If you have forgotten your password, use the "Forgot Password" option on the login screen.
- Navigate to the Settings menu (usually a gear icon or menu button in the top-right or bottom navigation).
- Look for a "Profile", "Account" or "Settings" section.
- Select "Manage Blidz Membership" or "Subscription Settings".
- This option displays your current membership status and billing details.
- Tap "Cancel Blidz Plus membership" or "Cancel subscription".
- Blidz will ask you to confirm the cancellation and may offer a discount or retention offer.
- Do not accept any retention offers unless you genuinely want to keep the membership.
- Follow the on-screen prompts to finalise your cancellation.
- Yafee recommends taking a screenshot of the cancellation confirmation page as proof.
- Check your email for a cancellation confirmation from Blidz.
- This confirmation should state the date your membership will cease and your final billing date.
- If you do not receive an email within 24 hours, proceed to Method 2.
Method 2: cancel via email to [email protected]
If the app method fails, or if you want a documented record of your cancellation request, send an email directly to Blidz support.
- Open your email provider and compose a new message to [email protected].
- Use a professional tone and include all relevant details.
- In the subject line, write: "Cancellation request for Blidz Plus membership".
- A clear subject line ensures your email is prioritised and indexed correctly.
- In the email body, provide the following information:
- Your full name as registered with Blidz.
- Your email address linked to your Blidz account.
- Your phone number (if registered).
- Your Blidz user ID or account number (if you have it).
- A clear statement: "I request immediate cancellation of my Blidz Plus membership, effective today. Please confirm this cancellation in writing and provide the final billing date."
- If you are within the 10-business-day cooling-off period, add: "I am exercising my right to cancel under the Australian Consumer Law cooling-off period. Please process a full refund."
- Send the email from the address registered to your Blidz account.
- This proves ownership of the account and speeds up verification.
- Save a copy of your sent email and any confirmation receipt.
- These documents are crucial if you need to dispute a charge with your bank or escalate to the ACCC.
- Expect a response within 5 to 10 business days.
- Blidz support should confirm cancellation and specify the date your access ends.
- If you receive no response after 10 days, contact your payment provider to dispute the charge.
Refunds and what to expect after cancellation
Refund eligibility depends on the timing of your cancellation request and your payment method.
When you are entitled to a refund
You qualify for a refund in the following situations: (1) you are within the 10-business-day cooling-off period from your first purchase; (2) you were charged without clear consent to auto-renewal; (3) Blidz did not provide its full terms and conditions before charging you; or (4) your payment provider (bank or credit card company) agrees to reverse the charge as unauthorised.
If you have paid for multiple months and are cancelling mid-cycle, Blidz may apply a pro-rata refund (a partial refund for the unused portion of the current month). However, this is not automatic. At Yafee, we advise requesting a full refund and escalating to your payment provider if Blidz refuses without legal justification.
Processing timeframes and disputed charges
After Blidz confirms your cancellation, any charges will cease. If Blidz has already taken a charge for the current billing month, the refund process depends on your payment method:
- Credit card or debit card: Refunds typically appear within 5 to 10 business days. Contact your bank if the refund does not arrive within this timeframe.
- Digital wallet (Apple Pay, Google Pay): Refunds process through your linked payment method and may take 7 to 14 days.
- Third-party payment processor: If you subscribed through a payment processor and not directly, the refund timeline may extend to 14 business days.
If Blidz refuses a refund and you believe you have a legitimate claim, you have the right to dispute the charge through your bank. This is called a chargeback. Your payment provider will investigate the dispute and may reverse the charge in your favour.
What to do immediately after cancellation
Cancellation confirmation is not the end of the process. Take these steps to protect yourself and ensure the charges truly stop.
Verify that charges have ceased
Check your bank or credit card statement 5 to 10 days after your cancellation confirmation. You should see no new Blidz charges on your statement. If a charge appears after you have cancelled, this is a billing error. Contact Blidz support immediately with your cancellation confirmation and request a refund for the unauthorised charge.
Keep your cancellation documentation
Retain all emails, screenshots and cancellation confirmation messages from Blidz for at least 12 months. If a dispute arises, you will need to provide this evidence to your payment provider or the ACCC. Yafee recommends saving these documents in a dedicated folder on your computer or cloud storage.
Uninstall the app
Once you have confirmed cancellation, you can safely delete the Blidz app from your phone. Deleting the app will not affect your cancellation, but removing it prevents accidental re-subscription and eliminates notifications or temptations to reactivate.
Common mistakes when cancelling Blidz
Cancellation is straightforward once you know the process, but small errors can delay or derail your request. Here are the pitfalls to avoid:
Deleting the app without cancelling the subscription
This is the most common mistake. Removing Blidz from your phone does not stop billing. Your payment processor continues to charge you every month because the subscription is independent of the app. Always cancel via Settings or email before deleting the app.
Not using both cancellation methods
If you only attempt cancellation through the app and receive no confirmation, you have no documented proof of your request. Yafee recommends sending a follow-up email to [email protected] within 24 hours, even if the app method appeared to succeed. A written record protects you if disputes arise later.
Ignoring the cooling-off period
If you are within 10 business days of purchase, you must explicitly invoke the Australian Consumer Law cooling-off period in your cancellation request. If you simply ask to cancel without mentioning this right, Blidz may deny a refund. Always cite the legislation by name if you qualify for this protection.
Failing to check for post-cancellation charges
Some users cancel, assume they are done and fail to monitor their bank statements. Billing errors happen. Check your statement 10 days after cancellation to confirm no new charges appear. If one does, you have a dispute mechanism in place.
When to escalate: the ACCC and chargeback options
If Blidz refuses to cancel or refund your money despite a valid legal claim, you have formal remedies available under Australian law.
Lodging a complaint with the ACCC
The Australian Competition and Consumer Commission (ACCC) is the federal regulator of consumer rights and unfair contract terms. If Blidz fails to honour a cooling-off request, charges you without consent or ignores your cancellation for more than 10 business days, you can lodge a formal complaint via the ACCC website (accc.gov.au) or by calling 1300 302 502.
Include your cancellation confirmation, screenshots, emails and details of any charges that continued after your cancellation request. The ACCC will investigate and may take enforcement action against Blidz if a pattern of breaches is found.
Disputing charges through your bank
Contact your bank or credit card provider and request a chargeback for any Blidz charges you believe are unauthorised or were made after you cancelled. Your payment provider will investigate and may reverse the charge in your favour within 14 to 30 days. Provide your cancellation confirmation and all supporting documents to strengthen your case.
Should you keep or cancel your Blidz membership? a comparison
Deciding whether to cancel depends on your usage patterns and the value you derive from the platform.
| Factor | Keep Blidz Plus | Cancel Blidz Plus |
|---|---|---|
| Usage frequency | Play games and claim deals daily or 4+ times per week | Use Blidz fewer than 3 times per week or forgot you had it |
| Earnings vs. cost | Earn more than A$10 per month in credits or discounts | Earn less than your subscription cost per month |
| Deal relevance | Regularly redeem offers that align with your shopping habits | Deals are irrelevant to your lifestyle or shopping needs |
| Cost tolerance | Happy to spend A$5-A$10 monthly for convenience and rewards | Prefer to avoid recurring charges or concerned about spending |
If you are in the "Cancel" column for more than two factors, cancellation makes financial and practical sense. Yafee recommends reviewing your decision every three months to ensure your subscription still aligns with your needs.
Contact information for escalation and support
If you need to cancel Blidz or have encountered problems, use the following contact details:
- Blidz support email: [email protected]
- Australian Competition and Consumer Commission (ACCC): 1300 302 502 or accc.gov.au
- Your bank or credit card provider: Check your statement for the customer service number or chargeback dispute process.
Ensure you use email for all cancellation requests so you retain a written record. Phone calls leave no documentation and are harder to dispute if Blidz claims no request was received.
Final thoughts: taking control of your subscriptions
Cancelling Blidz is a straightforward process once you understand the correct channels and your legal rights under Australian Consumer Law. Whether you are within the cooling-off period, were charged without consent or simply no longer use the app, you have enforceable remedies available.
The key steps are: (1) cancel via the app Settings or email [email protected]; (2) document everything in writing; (3) verify that charges cease within 10 days; and (4) escalate to your bank or the ACCC if Blidz refuses to comply.
At Yafee (yafee.com), our mission is to empower Australian consumers to understand their rights and take swift action on unwanted subscriptions. Yafee has helped thousands of members cancel recurring charges, reclaim refunds and regain control of their spending. Whether you are cancelling Blidz or any other subscription service, Yafee provides the legal guidance and step-by-step support you need to succeed.
Visit Yafee today to access templates, escalation guidance and real-time support for your cancellation. Your subscription should always serve your needs, not drain your account.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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