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Our team drafts a 100% personalised, legally compliant cancellation letter.
Sent by registered mail with acknowledgement to Makesyoufluent. Nothing else for you to do.
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MakesYouFluent is an AI-powered language learning platform that offers interactive lessons, pronunciation feedback and adaptive roleplay features across mobile and web browsers. The service promises conversational fluency through flexible, on-demand practice. However, many Australian subscribers discover the platform doesn't align with their learning goals, conflicts with other commitments or fails to deliver value for the subscription cost.
If you've decided to leave, you're not alone. Thousands of Australian learners have reconsidered their subscription, and Yafee is here to guide you through a clear, legally-grounded cancellation process. Your right to cancel is protected under Australian Consumer Law, regardless of what MakesYouFluent's terms suggest.
MakesYouFluent pricing varies significantly across platforms, and this fragmentation is where cancellation confusion often begins. Your subscription doesn't exist in one place-it lives on the platform where you signed up.
The service displays pricing on its official website, but the Australian App Store and Google Play Store often show different amounts in AUD. Currency labels are inconsistent: you may see "32.99" or "54.99" without a clear dollar sign. Crucially, if you subscribed through Apple or Google, those platforms control your billing cycle and renewal dates, not the website. This is critical for cancellation: you must cancel through the platform where you paid.
| Price point (AUD) | Plan duration | Platform |
|---|---|---|
| A$14.99-A$24.99 | One month or trial extension | App Store / Google Play (most common) |
| A$40.99-A$54.99 | Three-month bundle | Website or in-app |
| A$80.00-A$99.99 | Six-month or annual plan | App Store |
| Variable | MakesYouFluent+ premium add-on | In-app purchases |
| Custom | Direct billing (rare) | Email subscription |
If you signed up via the Apple App Store, your renewal date is controlled by Apple's subscription management system, not MakesYouFluent. Emailing [email protected] to cancel won't stop Apple from charging you. Similarly, if you subscribed through Google Play, you must cancel through Google Play settings. This is the single most common reason cancellations fail: users contact email support and believe they've cancelled, only to discover charges continue because the cancellation never reached the payment platform. Yafee emphasises this point because it's the difference between a successful cancellation and a wasted effort.
Australian Consumer Law provides you with explicit protections when cancelling digital subscriptions, even if MakesYouFluent's terms claim otherwise.
Under the Australian Consumer Law (ACL), any service must be supplied with "due care and skill" and must match the description provided at sale. If MakesYouFluent fails to deliver on its advertised features-such as functional AI tutor capabilities-or if charges continue after you've cancelled, you have grounds for a refund or chargeback. Additionally, if you were charged within 14 days of purchase and you've changed your mind, you can request your money back. This applies to app subscriptions too, though digital products have specific conditions around use.
You also have the right to cancel a continuing subscription at any time, without penalty, under consumer law. The ACL overrides any "no refund" clause in MakesYouFluent's terms.
If you subscribe through your Apple device or Apple ID, follow these steps to cancel directly through Apple's subscription management system.
Cancellation via Apple is immediate. Your access ends on your next renewal date, and no further charges will appear.
If you subscribe through an Android device and Google Play, use these steps to cancel through Google's system.
Google processes cancellations immediately. Your subscription access ceases at the next renewal date, and no further charges will apply.
If you subscribed directly through MakesYouFluent's website using your payment card (not via an app store), you must contact their support team.
Email cancellations carry slightly more risk than app-store cancellations because you rely on MakesYouFluent to process your request. Always keep written confirmation. If charges continue after a confirmed cancellation, you have documented evidence for a chargeback claim with your bank.
Cancellation is one step; verifying that charges actually stop is another. Yafee recommends these steps to ensure your cancellation takes effect.
This documentation is essential if you need to file a complaint with the ACCC or your state's consumer authority. Yafee users often find that having clear records resolves disputes quickly.
Cancelling your subscription stops future charges, but you may be entitled to a refund for charges already made.
If you were charged within the last 14 days and have changed your mind about the subscription, you can request a full refund under Australian Consumer Law. This applies even if you've used the service. Contact MakesYouFluent at [email protected] or your app store (Apple or Google) and state: "I request a refund under the 14-day cooling-off period. I purchased this subscription on [date]."
If MakesYouFluent failed to deliver features as advertised-for example, the AI tutor doesn't work, lessons don't load, or pronunciation feedback is absent-you may claim a refund for the affected period. Contact support with specific details of the failure and request a partial or full refund. If they refuse, escalate to your payment platform (Apple or Google) or file a complaint with the ACCC.
If you were charged twice in the same billing cycle or charged after cancellation, contact [email protected] immediately with evidence of the duplicate charge. Request a refund for the duplicate amount. Keep your bank statement as proof.
Cancellation is straightforward once you know the right method-but many users stumble here. You're in control: these missteps are all avoidable.
The most frequent mistake: users email [email protected] assuming that cancels their subscription. It doesn't. If you subscribed via Apple or Google, those platforms hold your billing relationship. MakesYouFluent's support team cannot remove an Apple or Google subscription-only you can, through their systems. Email cancellation requests are ignored because they reach the wrong department. Always cancel through the platform where you paid.
Some users accidentally hold two active MakesYouFluent subscriptions-one from a free trial and one from a purchase, or one on their phone and one on their tablet, or overlapping plans. Review your full subscription list before cancelling to ensure you don't miss one.
Cancelling stops future charges but does not automatically refund past charges. If you want money back for previous months, you must explicitly request a refund. Don't assume it will happen.
Email confirmations disappear. Screenshot your cancellation confirmation the moment it appears. If a dispute arises weeks later, you'll need visual proof that you cancelled.
When you cancel through Apple or Google, your access typically ends at the next renewal date, not immediately. Some users expect instant cessation and feel their cancellation failed when they still have access. This is normal and expected. Your subscription expires on the date shown in your settings; no further charges will occur after that date.
Cancellation is complete, but a few final steps ensure a clean break.
If MakesYouFluent didn't work for you, consider other platforms: Duolingo, Babbel, Memrise or local tutoring services may better suit your learning style and budget. Yafee's guides cover cancellation for many education and tutoring services, so if you need help with another subscription, you'll find clear instructions here.
Your cancellation path depends on where you subscribed. This table shows the fastest route for each platform.
| Subscription source | Cancellation method | Time to effect | Confirmation needed |
|---|---|---|---|
| Apple App Store | Settings > Apple ID > Subscriptions > MakesYouFluent > Cancel | Immediate (access ends at renewal) | Screenshot + email receipt |
| Google Play Store | Google Play > Profile > Subscriptions > MakesYouFluent > Cancel | Immediate (access ends at renewal) | Screenshot + email receipt |
| MakesYouFluent website (direct billing) | Email [email protected] with account details and cancellation request | 24-72 hours | Confirmation email from support |
| Multiple platforms | Cancel via each platform separately | Varies | Confirmation from each source |
If you encounter difficulties cancelling MakesYouFluent, or if charges continue after cancellation, use these contact channels in order.
MakesYouFluent customer support: [email protected] (24-72 hour response time, including weekends)
Contact your bank if charges continue after cancellation. Provide them with screenshots of your cancellation confirmation and evidence of unauthorised charges. They can file a chargeback on your behalf.
Cancelling MakesYouFluent is straightforward once you know whether you subscribed via Apple, Google or the website. Yafee has helped thousands of Australian consumers navigate subscription cancellations with clarity and confidence. Follow the method that matches your subscription source, save your confirmation, and monitor your next billing cycle. Your consumer rights under Australian law protect you if MakesYouFluent refuses to honour a valid cancellation-escalation paths are always available. You're in control.