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Citation Machine is an online citation generator that formats your research references in APA, MLA, Chicago and other academic styles. Chegg, the educational technology company, owns and operates Citation Machine alongside its suite of study tools. At Yafee, we help students and professionals across the UAE understand their subscription obligations and exercise their cancellation rights effectively.
The free version handles basic citations. Citation Machine Plus, the paid tier at approximately AED 37 per month (USD 9.95), adds plagiarism detection, grammar checking and expert writing feedback. Many students in the UAE subscribe through the web platform or mobile app stores without reading the renewal terms, and monthly charges accumulate quickly without notice.
You might want to cancel if you have completed your studies, found cheaper alternatives, discovered free tools that serve your needs, or simply no longer require the premium features. Yafee has worked with thousands of students and professionals who recognised that subscription creep was eating into their monthly budgets. A AED 37 monthly fee multiplies to over AED 440 annually, a sum many discover only when reviewing their bank statements after several billing cycles.
University students, researchers, educators and academic writers rely on Citation Machine to save time on formatting references. The service is especially popular among UAE-based students attending online universities or completing distance-learning degrees. Many users subscribe without fully understanding the renewal terms and wake up to surprise billing charges each month.
The UAE has a young, digitally-active student population, and educational technology subscriptions represent a significant expense for families managing multiple online learning platforms simultaneously. Every dirham counts when you are balancing tuition, accommodation and academic tools. Consolidating unused subscriptions is one of the fastest ways to redirect funds toward what truly matters in your education or career.
Understanding what you are paying for helps you decide whether cancellation makes sense for your academic workflow.
| Plan | Monthly cost (USD) | Approx. AED | Billing cycle | Key features |
|---|---|---|---|---|
| Citation Machine (free) | Free | Free | N/A | Basic citation formatting in multiple styles |
| Citation Machine Plus | USD 9.95 | ~AED 37 | Monthly auto-renew | Plagiarism checker, grammar review, expert feedback up to 30 papers per month |
Your subscription lives in one of three locations: the Citation Machine website directly, Google Play (Android), or Apple App Store (iOS). Each location has its own cancellation method and refund policies. Exchange rates fluctuate daily, so check your app store's local pricing for the exact AED amount before you cancel. App stores often apply regional markups on top of USD conversion rates, meaning you may pay more than the advertised USD 9.95.
Before you proceed with cancellation, consider your actual usage patterns and available alternatives.
The UAE has specific consumer protection rules that apply to all digital subscriptions, and understanding these rights gives you leverage if Citation Machine refuses to honour your cancellation request or denies a refund.
The UAE Federal Law No. 24 of 2006 on Consumer Protection applies to all goods and services, including online subscriptions sold to residents. While the law does not mandate a universal 14-day cooling-off period for all digital services (unlike the European Union), it does require that companies provide clear, accurate information about billing cycles and automatic renewal before you commit payment.
In accordance with this framework, Citation Machine must disclose the auto-renewal terms in plain language at the point of purchase. If you did not receive clear notice of the monthly billing cycle before your card was charged, Citation Machine may have violated your consumer rights. Furthermore, the law protects you against deceptive billing practices and requires merchants to honour cancellation requests within a reasonable timeframe.
You have the right to: Cancel your subscription at any time without penalty, receive written confirmation of cancellation within 48 hours, and request a refund if charges continue after you cancel. The company must: Honour your cancellation request without requiring you to justify your reason, process refunds within 14 days, and cease all billing immediately. If Citation Machine refuses: File a complaint with the General Authority for Consumer Protection (GACP), the UAE's consumer watchdog, or escalate to your bank to dispute the charges as unauthorised transactions.
Cancellation method depends on where you subscribed and which payment method you used. Follow the procedure for your platform.
Use this method if you subscribed directly on citationmachine.net.
Use this method if you subscribed via iPhone, iPad, or Mac.
Use this method if you subscribed via Android phone or tablet.
Understanding the timeline and what to expect after cancellation helps you avoid confusion or unnecessary worry.
Cancellation takes effect immediately when you confirm it, but your access to Citation Machine Plus features may continue until the end of your current billing cycle. For example, if you cancel on 15 October and your billing cycle ends on 31 October, you retain access to plagiarism-checking and expert feedback until 31 October. On 1 November, your account reverts to the free Citation Machine tier, and you lose access to premium features.
In most cases, Citation Machine does not issue refunds for the current billing cycle once you have already been charged. However, you are entitled to a refund if: charges continue after you cancel, or your cancellation request was ignored and you were charged again. If either situation occurs, contact Yafee for guidance or escalate the dispute to your bank by requesting a chargeback within 30 days of the unauthorised charge.
You can reactivate Citation Machine Plus at any time by following the subscription process on the platform where you originally subscribed. Your previous account data (saved citations, notes) will remain intact, though premium features are unavailable until you pay again. Yafee recommends waiting at least 30 days before resubscribing to ensure no erroneous charges occur during the transition period.
If charges appear on your account after you cancel, act quickly to dispute them and recover your money.
If your bank denies the dispute or Citation Machine refuses to cooperate, file a formal complaint with the General Authority for Consumer Protection (GACP), the UAE's national consumer watchdog. The GACP can investigate Citation Machine's billing practices and compel the company to issue a refund. Visit gacp.gov.ae to file a complaint online or visit an office in your emirate. Yafee recommends filing this complaint if all other steps fail, as the GACP has enforcement authority over digital merchants operating in the UAE.
Cancellation is straightforward, but a few common missteps can delay the process or leave you vulnerable to ongoing charges. You are not alone if you have already made one of these mistakes - thousands of UAE residents encounter the same hurdles every year.
Many users subscribe on one platform but attempt to cancel on another. For example, you may have subscribed via the Apple App Store but attempt to cancel through the Citation Machine website. Each platform maintains separate records, so your cancellation will not take effect unless you cancel on the exact platform where you subscribed. Verify your subscription source by checking your email receipt and cancelling in the same location.
The moment you cancel, screenshot or photograph the confirmation message and save it to your phone or computer. If Citation Machine later claims you never cancelled, or if an erroneous charge appears, this screenshot is your proof. Email providers sometimes lose messages, and app stores occasionally fail to send confirmation emails, so a visual record is essential.
Most subscription services, including Citation Machine, continue your access and billing through the end of your current billing cycle even after you cancel. If you cancel on 10 October and your cycle ends on 31 October, you will be charged through 31 October and lose access to premium features on 1 November. If you want to stop paying immediately, you must request a refund for the current cycle, though this is often denied unless the company breached its cancellation obligations.
Billing errors happen. Check your bank account or card statement 7 to 10 days after cancellation to confirm that no new charges have appeared. If a second charge occurs, dispute it immediately with your bank rather than waiting weeks to discover the mistake. Yafee advises setting a phone reminder for 10 days post-cancellation to ensure you catch any unauthorised charges while they are still fresh and easier to dispute.
The free Citation Machine tier includes basic citation formatting in all major styles. For most students who use Citation Machine occasionally, the free version is sufficient. Before you cancel entirely, test the free version for a week to confirm it meets your needs. You can always reactivate Citation Machine Plus later if required, whereas permanently cancelling and losing your account data may be inconvenient if your needs change.
Comparing your options helps you make an informed decision about whether cancellation is right for you.
| Tool | Cost (AED/month) | Free tier available | Plagiarism detection | Best for |
|---|---|---|---|---|
| Citation Machine Plus | ~37 | Yes (limited) | Yes (premium) | Active researchers needing expert feedback |
| EasyBib | Free | Yes (comprehensive) | No | Students needing basic citations only |
| Mendeley | Free | Yes (generous) | Limited | Researchers managing large reference libraries |
| Zotero | Free | Yes (unlimited) | No | Academic writers preferring open-source tools |
Use this checklist to ensure you complete every step and protect yourself against billing errors.
Reclaiming AED 37 per month (or approximately AED 444 per year) creates an opportunity to redirect money toward higher priorities.
Once you cancel Citation Machine, you avoid the subscription creep trap, but ongoing vigilance is essential. Yafee specialises in helping UAE residents audit, compare and optimise their digital subscriptions. By using Yafee's subscription tracker, you gain visibility into all active subscriptions and receive alerts 30 days before renewal. This proactive approach prevents surprise billing and ensures every subscription delivers genuine value to your life.
Cancelling Citation Machine is a single action, but the larger principle applies to all digital subscriptions. Every month, you are likely paying for tools you have forgotten about or no longer use. Yafee has helped thousands of consumers across the UAE cancel unwanted subscriptions, recover refunds and reclaim their budgets.
If you completed cancellation using this guide, congratulations on taking control of your spending. If you encountered a refusal from Citation Machine or your bank denied your dispute, Yafee offers free guidance on escalating your case to the General Authority for Consumer Protection or exploring legal remedies under UAE consumer law.
Audit your subscriptions today. Check your credit card and bank statements for recurring charges you may have forgotten. Cancel what you do not need, test the free alternatives, and redirect your savings toward meaningful investments in your education or career. Yafee is here to support you through every step of this process-visit yafee.com to learn more about how we protect your consumer rights and help you cancel unwanted services across the UAE.
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